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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very unprofessional. Took them 3 weeks and multiple follow up to respond to our ticket, and pretty much they told us they won't address the problem reported even if it is clearly their responsibil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James — the Property Manager at Islington Wharf — has been awesome! James has consistently gone “above and beyond” to help with any issue, big or small. What really stands out is how responsive Jame... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve been living in Islington Wharfe for the past two years, and James (James Stanton) has been absolutely fantastic throughout. He is always friendly, approachable, professional, and genuinely hap... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I hope you don’t have the misfortune to have this company manage your property. They were the agents for Stableford Hall in Monton to April 2025 when they ceased providing services but conveniently as... Ver más

La empresa ha respondido

Información sobre la empresa


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3,5

Medio

TrustScore: 3.5 sobre 5

172 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 45% de las opiniones negativas

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3,5

Todas las opiniones

(172)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ironing out wrinkles

Management of our building was recently taken over by Zenith and inevitably there are small wrinkles to iron out at the start. I have to say that, so far, i have found the support teams extremely helpful, pleasant and professional. In particular, Alex Clarke, Jacqueline Brown and Emma Nicholson have all been exemplary in their attentiveness and efficiency. Thank you all.

5 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY AT ALL

The company management are not professional and need a lot to learn to reach the professionalism. Lots if discrimination is going on and minimum wages paid for very long shifts.

15 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I dealt with Alex who was great. He provided me with what I needed the same day I emailed (the day is not over yet)!. Very friendly, professional and helpful. Most important for me he provided excellent customer service.

5 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent assistance from Alex

Excellent assistance from Alex - I have had an ongoing issue in regards to monies which needed to be transferred and this has meant a lot of back and forward communication. Alex has been great and has always made it seem like it wasn’t an issue and has always been more than willing to help.

30 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dealing with Mathew Petit has been…

Dealing with Mathew Petit has been excellent. He is prompt with dealing with the post completion matters on the property I had dealings with.
Mathew has been very professional his customer care and communication skills excellent throughout and ever so so polite.
Thank you so much Mathew.

20 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First experience with Zenith

First experience with Zenith. Just moved in and had a few queries to resolve - first impressions very good and Chris Tipler was very polite and professional in very quick responses to my emails.

26 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service.

Efficient and effective response to resolve the issue.
I tried to pay the service charge, but couldn't log in successfully. Alex patiently attempted various methods and ultimately assisted me in resolving the issue. Appreciate that.

19 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is incompetent

This company is incompetent. Carpark's gate has been broken for months, lifts are frequently broken every now and then. Nothing's fixed! They always needed a second reminder from tenants before sending out the readings like more than a week later. They even tried to blame me for not including my apt number when requesting, trying to cover up that they have overlooked.

16 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Alex Clarke!

Earlier this year, there was a mix-up in Zenith's records for correspondence resulting in what initially was an unpleasant experience for us, and this was subsequently cleared up. Kudos to the Management for being fair, and we subsequently noticed a marked improvement in services from the Zenith team.

Recently, in my writing to a general nameless email account with a query I had, I did not expect to encounter such personal and excellent service from Alex Clarke. Alex not only replied my email promptly, he did so with clear explanations on the next steps I needed to take. He was very helpful and pleasant in our email exchanges and with his guidance, I managed to make my payment for the service charge from overseas on time. Appreciate you Alex, thank you!

28 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alex is very professional

Alex is very professional. I have login issues with my account. I sent my request by email and I got very quick response and helpful advice. Thanks so much!

13 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank God that there are still people…

Thank God that there are still people who do not hesitate to help others and I would like to say with respect that Mr. Chris Tipler is one of these people. Some time ago, I was issued a fine by mistake, and by contacting Mr. Chris Tipler and stating the reason for the mistake, I asked him for help to follow up to correct this mistake. Fortunately, this mistake was resolved by his action and I am very grateful for his help!
Merry Christmas and God bless you dear Chris Tipler

5 de diciembre de 2023
Opinión espontánea

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