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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very unprofessional. Took them 3 weeks and multiple follow up to respond to our ticket, and pretty much they told us they won't address the problem reported even if it is clearly their responsibil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James — the Property Manager at Islington Wharf — has been awesome! James has consistently gone “above and beyond” to help with any issue, big or small. What really stands out is how responsive Jame... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve been living in Islington Wharfe for the past two years, and James (James Stanton) has been absolutely fantastic throughout. He is always friendly, approachable, professional, and genuinely hap... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I hope you don’t have the misfortune to have this company manage your property. They were the agents for Stableford Hall in Monton to April 2025 when they ceased providing services but conveniently as... Ver más

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3,5

Medio

TrustScore: 3.5 sobre 5

172 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 45% de las opiniones negativas

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3,5

Todas las opiniones

(172)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Zenith are a new management company for…

Zenith are a new management company for our building following a RTM takeover. They are a total contrast to the previous abysmal managing agent ( EMS ). James and Leah have been exceptionally helpful along with our new property manager Alma. My dealings today by email with Alex and Jac have been pleasant and efficient. Impressed so far and would highly recommend, especially if you are thinking of doing RTM.

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and responsive

I needed my fob reprogrammed urgently and Chris has been so helpful. He was very professional and provided me with a quick solution. He sorted the issue and posted a new fob straight away. Thank you once again.

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently dealt with Alex Clarke of…

I recently dealt with Alex Clarke of Zenith Management over an electricity meter reading. Although he made an initial mistake, he very promptly corrected it, and apologised, and then followed this up a check that everything had been resolved to my satisfaction. Very impressive customer service.

22 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alex Clarke

Alex Clarke - Friendly and polite response after I asked for a meter reading. Also followed up to check I had received the email which was appreciated.

22 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Legal Department - Zenith Management - First Class

Contacted Zenith over a work related matter via email - got a reply within minutes and told that the email had been forwarded to the correct department. Received email from Legal Department within minutes and within 48 hours the issue had been resolved - excellent communication and a big thank you to Mathew Petit for going above and beyond.

22 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Positive customer experience

I recently had the pleasure of interacting with Alex over the phone, and I must express my satisfaction with the level of service I received. Alex went above and beyond to assist me in chasing up an awaited response. His professionalism and commitment to ensuring a positive customer experience was truly commendable.

14 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Support for the Fob

"I recently had the misfortune of losing my key Fob for my apartment managed by Zenith Management Ltd. However, the experience turned out to be surprisingly positive thanks to the swift and efficient assistance of Mr. Chris Tipler, the Property Support Advisor. In less than two days, I received a replacement Fob, resolving my issue seamlessly. I am extremely impressed and grateful for the high level of service and attention to detail demonstrated by Mr. Tipler. His help not only solved my immediate problem but also reinforced my confidence in the management's commitment to resident satisfaction. Highly recommend their services!"

14 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A job well done

I had some dealings recently with Alex Clarke and found him most helpful and Understanding. He is a credit to your organisation and should be recognised as such.

3 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - very quick to respond and always has the answers to my questions, Mathew really could not be more helpful.

1 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Selling my property

When trying to sell my flat Mathew Petit was extremely helpful. It was not the outcome I wanted but Mathew was always willing to help and always responded quickly and went above and beyond in trying to assist the process.

2 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alex Clarke was extremely helpful in…

Alex Clarke was extremely helpful in streamlining payments and talking me through the whole system. He was on top of the issues and recognized my voice and managed the file highly professionally from the get go! Much appreciated. Clare

5 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

High efficiency and good service

High efficiency and good service,especially Alex Clarke,he replied my email every time very soon and followed up all the issues,helped me solved problem in a short time,I am so appreciated.

30 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emma Nicholson has been a standout star…

Emma Nicholson has been a standout star of Zenith for us. She has worked tenaciously to ensure the Leaseholder was assigned to the new buyers, even though their conveyancer was dreadful and uncommunicative. Emma persevered on our behalf, always keeping us aware of any steps or progress throughout, without Emma I would have been lost! She is an absolute credit to Zenith and highly recommended by us.

30 de octubre de 2023
Opinión espontánea

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