Very unprofessional. Took them 3 weeks and multiple follow up to respond to our ticket, and pretty much they told us they won't address the problem reported even if it is clearly their responsibil... Ver más
La empresa ha respondido
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Very unprofessional. Took them 3 weeks and multiple follow up to respond to our ticket, and pretty much they told us they won't address the problem reported even if it is clearly their responsibil... Ver más
La empresa ha respondido
James — the Property Manager at Islington Wharf — has been awesome! James has consistently gone “above and beyond” to help with any issue, big or small. What really stands out is how responsive Jame... Ver más
La empresa ha respondido
We’ve been living in Islington Wharfe for the past two years, and James (James Stanton) has been absolutely fantastic throughout. He is always friendly, approachable, professional, and genuinely hap... Ver más
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I hope you don’t have the misfortune to have this company manage your property. They were the agents for Stableford Hall in Monton to April 2025 when they ceased providing services but conveniently as... Ver más
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47 Bengal Street, M4 6BB, Manchester, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 45% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
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Chris Tipler was great sorting out extra key fob.
V efficient professional service 😊
Brilliant service. Zenith have been managing 3-4 of my apartments. All perfectly done.
Had to get a new fob and it was done quickly and full guidance given to make it extremely easy to do so. Alex Clarke was a great help ensuring to get me a new fob quickly and was very open to helping further if needed. Great experience thankyou !
very helpful and responsive to queries. the team are quick to get back to you on any issues in particular Alex Clarke was really helpful.
Assisted with parking issue very quickly and fine was annulled. Assisted by Chris Tipler
I lost my fob and reached out to Zenith Management via email to purchase a new one. The management office provided clear instructions and responded promptly, resulting in an overall positive customer experience. Thanks to the excellent service I received from Alex Clarke, he delivered quick assistance in helping me obtain an access fob when I assumed it would take a few days !
Alex is really helpful and responsive. Great communication skills.
Alex gave really great and efficient service when I needed my fob to be re-configured. Very quick response and friendly nature.
I live in one of the buildings Zenith Management manage and needed help re electricity meter readings and a smart meter. Alex Clarke was extremely helpful with this and very responsive, which I personally feel the latter is a big downfall for most property management agency's - thanks a lot Alex!
I called to pay my half-yearly service charge. Got straight through to Alex, who was extremely fast, friendly and helpful and emailed me a receipt within minutes. Fantastic service - thanks Alex!
Chris was really helpful and listened carefully when I was trying to explain to him what I was struggling with on the website log in.
He helped me on the phone and then also sent a follow-up email which was really useful.
He was able to resolve the problem with me in a timely manner.
The staff there called Alex is full of passion in tackling the problems and needs of the customer! Very good!
I can’t fault Martin and Martin that work in the concierge office in Lowry Wharf! I lived in my apartment there for 10 years and during that time, I relied on them both a lot.
They always went above and beyond to ensure that all residents were taken care of and felt safe and happy, I can’t thank them enough!
Great Customer Service from Alex, very efficient and friendly.
Great Customer Service from Alex, very fast and efficient. Helped solve my problem within a matter of minutes.
Nothing but good words to say about zenith, really a shame to be leaving.
Would just like to make a note of the concierge service - both martins (tall and small) are the most friendly and helpful team. Nothing is ever too much a bother for them and they are extremely accommodating
Gerry (cleaner) keeps the place amazing!
Only moving out due to flat being sold but would stay in a heartbeat!
Quick response times, will fix issues in days not weeks.
They put my service charge up with 2 day’s notice to pay! Never give requested info! Won’t prove where discounts are given! A full on smoke and mirrors outfit
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