Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online orde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic experience renting my first Finisterre wetsuit. I tried last summer but was too slow on to nab the stock. I had a panic about 12 degree water temp & I'm so pleased I got a last minute 4mm su... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stress free wedding outfit! And a fraction of the price which I loved. I’m going to so many weddings at the moment I just didn’t want to buy yet another dress but then also overlap in guests meant I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My rental arrived in excellent time, well before my actual rental date and in perfect condition. The return process was super easy and best of all I got to feel like I was wearing a new gorgeous dress... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de alquiler de trajes de noche
  2. Tienda de trajes de baño

Escrito por la empresa

Reimagining ownership. Zoa partners with leading brands so that shoppers can rent directly from their sites. Rent from brands such as Nobody's Child, Oh Polly and Finisterre. Try before you buy for ££s off the purchase price too.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

432 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 63% de las opiniones negativas

Suele responder en menos de 1 semana

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4,5

Todas las opiniones

(432)

99 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sustainable way to dress well for occasions

The guilt of wearing a beautiful dress to a wedding knowing how much it cost to buy (only to wear it once) has been removed! Great service offered, my dress actually arrived 3 days early which was great for peace of mind it was going to fit. I would not hesitate to use this service again for my next special occasion.

7 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loved my rental!

Had my eye on an Oh Polly dress for ages but couldn’t justify buying it for one night. Being able to rent it was a great, affordable option for me. Would recommend!

1 de mayo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not for me

I was really hopeful about this rental system, but the item didn’t fit at all! I tried to contact customer support about a refund and Finisterre were prompt and courteous at replying but said the rentals go through Zoa. I contacted their customer support but haven’t heard anything back. Not a slick process I wouldn’t use it again.

7 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would definitely recommend

Rented the dress and it came early so no need for any stress, could try the dress on without buying it before just paid delivery. Would definitely do this again for another event.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Special occasion rental

Rented a Nobody’s Child dress for a special occasion. Dress arrived ahead of time and allowed me to try it on and be confident I was happy wearing it. Easy to organise and cost effective. Would highly recommend!

15 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant wetsuit rental service and fantastic wetsuit

The Finisterre rental service was just brilliant. It arrived on time, easy to package up and return which really does make a difference. The wetsuit itself was just lovely to wear , easy to get in and out of which was really important to me - will definitely be investing in it come pay day! all round great service

6 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was my first time renting a dress…

This was my first time renting a dress for a wedding and it was perfect! It arrived in plenty of time, the dress was gorgeous, and sending it back was really easy. I’ll definitely be renting more for other occasions!

5 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loved the dress

Loved the dress, fit so perfectly. Everyone asked where i got it from. The rental experience was also quick and easy.

2 de abril de 2025
Opinión espontánea
Logotipo de Zoarental

Respuesta de Zoarental

Hey Rachael and Zoe,

Great to hear your lovely words and feedback!
Thanks again for leaving a review.

Zoa Rental

Valorada con 1 estrellas sobre 5

Disappointed to say the least

Disappointed to say the least, rented a dress and unfortunately it was too big so I emailed and asked if there was anyway they could send the next size down but they wouldn’t, they just said if I wanted another I would have to pay again and I have to pay fees to send back and restock the dress so I have ended up paying for nothing as the dress didn’t fit! I would avoid at all costs!

31 de marzo de 2025
Opinión espontánea
Logotipo de Zoarental

Respuesta de Zoarental

Hi Serena,

We are sorry to hear you were disappointed with your rental.

The terms and conditions with the rental brand confirm that exchanges are sadly not available but that the brand, Oh Polly rental offer a partial refund on unworn returns excluding a small restocking fee and excluding delivery

We are sorry you were unaware of this policy but to try on an outfit still incurs costs and we are sorry you felt this was not value for money on this occasion.
Best wishes
Zoa Rental.

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