I’m not happy with my purchase. I purchased a solid gold ring hoop, received a flimsy, damaged ring, yellow gold showing through not “laser mark”. I’ve now had to pay for a return after complaining an... Ver más
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I’m not happy with my purchase. I purchased a solid gold ring hoop, received a flimsy, damaged ring, yellow gold showing through not “laser mark”. I’ve now had to pay for a return after complaining an... Ver más
La empresa ha respondido
The Huggie earnings I bought had a picture of a adult wearing them. However the earnings were tiny and wouldn't fasten because they were so small. She hasn't got big ears or is overweight just a norma... Ver más
La empresa ha respondido
Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly... Ver más
I am so pleased with my three items. They’re stunning, well crafted and are going to look perfect when my piercings are healed and ready for them. The speed of and contact during the ordering and de... Ver más
Escrito por la empresa
Zuzu Jewellery Limited, Reino Unido
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Ha contestado el 100% de las opiniones negativas
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Next day delivery before Christmas. Excellent quality! The clicker goes right in and out; no fiddling and secure. Customer service is great! Will be back for the affordable
Amazing service. Very quick. Great communication. Great product.
Worth the money.
I didn't get my jewellery the box was but trough my letter box and it was empty box not jewellery just paper work inside. It was sealed unsecured and someone has opened and took the jewellery. I'm so disappointed it was a gift.
Absolutely love my jewellery would definitely recommend you to others! Absolutely beautiful always in awe of my purchases!
Thank you so much ZuZu jewellery! 😘
I am so pleased with my three items. They’re stunning, well crafted and are going to look perfect when my piercings are healed and ready for them.
The speed of and contact during the ordering and delivery process was absolutely brilliant.
Arrived the day after I order.
Absolutely love my earrings.
They are very dainty and small, this is exactly what I wanted but just warning in case that’s not what you’re looking for!
Beautiful earrings quick delivery lovely packaging thrilled with my purchase. Would recommend highly
Fast delivery and really pretty gold daith ring.
This is my go to place for jewellery for my piercings as I only wear 9ct gold in my ears as it doesn’t tarnish over time. They do some really beautiful pieces and are really well priced. People always ask where they came from and I always recommend ZuZu

Respuesta de ZuZu Jewellery Limited
Placed an order which did not arrive. No tracking available leading me to believe my order had never made it to Royal Mail. If it did then Royal Mail need to be more responsible with customers orders as this impacts a company’s reputation!
Communication was delayed however I presume this was due to the company trying to locate the order however due to this I am without my order. That said I have received confirmation a refund has been issued (thank you!)
It’s great you are looking at orders over £100 being sent next day however if Royal Mail cannot successful track and deliver an order on standard delivery I am unsure how next day delivery will improve their competencies!
Thanks again for the resolution!

Respuesta de ZuZu Jewellery Limited
Found my item. Great communication, fast delivery and beautiful jewellery, a stunning earring. Thank you.
Speedy delivery but the earrings were way smaller than I expected!
Lovely earrings delivered very quickly so will be ordering again from you. Very impressed
The Huggie earnings I bought had a picture of a adult wearing them. However the earnings were tiny and wouldn't fasten because they were so small. She hasn't got big ears or is overweight just a normal size 14. Because they are classed as intimate items I can't return them. I would suggest unless they are for a child don't buy them

Respuesta de ZuZu Jewellery Limited
Dainty star bracelet
Super cute gold bracelet , dainty but good enough to never take off and sleep in
So nice I ordered another
Super fast delivery too
Bought the most beautiful piece of rook jewellery from Zuzu. Gorgeous piece, great quality. The piece arrived ahead of time and beautifully packaged. Excellent experience from start to finish,highly recommend this seller! Thanks so much 🌸
Absolutely beautiful little tragus earrings. Excellent service and fast delivery. Highly recommend this company.
The shipping was very quick and the presentation of the bee ring was beautiful. I really love this little bee ring. I choose rosegold. My little bee is sooo pretty. The craftsmanship is amazing. I highly recommend this shop. You won't be disappointed.
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