The fact that they ship to Canada. With the way the internet has made it convenient, it has also made it a bit sketchy. 1001hobbies answered all my questions when I had my concerns. Although, I wo... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Though the item did take a while to ship out once it did it arrived very quickly for international transit. It was in pristine condition and nicely packaged. Also it was something I probably wouldn't... Ver más
La empresa ha respondido
I received my confirmation of order NCTJTRCNT on July 24. I later received an email asking my opinion and clicked "have not received my order yet" and the response was "we will open in investigation"... Ver más
La empresa ha respondido
1001 Hobbies had a product listing that I had purchased last year, unfortunately the item was not available anymore, not even for back orders. So, 1001 Hobbies reached out to me via email to inform me... Ver más
La empresa ha respondido
4,0
Muy bueno
86 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 58% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fast quick efficient
8 de mayo de 2026
Opinión espontánea
Respuesta de 1001hobbies
Hello Sarviss,
Thank you for your feedback.
We are glad to hear that you appreciated the speed and efficiency of our service.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Respuesta de 1001hobbies
Hello,
We thank you for your feedback.
We are delighted to hear that the item fully met your expectations and that you appreciated the quality of our service.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
More thought into the packaging
The communicating was great; price was decent. Something went wrong with the shipping/packaging. When I received it, the box was open from mishandling. That is not the company fault per se, but the item that was inside was at least 2-3 times smaller than the box, meaning it jumbled around inside it the whole time. Had the box fit the item, it might not have come open.
3 de abril de 2026
Opinión espontánea
Respuesta de 1001hobbies
Hello,
We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.
We regret the lack of transparency and communication you experienced and take your feedback very seriously.
Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.
Thank you for taking the time to share your feedback.
Kind regards,
I waited over six weeks with zero…
I waited over six weeks with zero communication about my order. After getting tired of the silence, I reached out to cancel. Conveniently, right after that, they suddenly shipped the item and claimed it was too late to cancel.
This feels like a tactic to avoid cancellations rather than provide actual service. Extremely disappointing experience and poor customer support.
21 de abril de 2026
Opinión espontánea
Respuesta de 1001hobbies
Hello,
We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.
We regret the lack of transparency and communication you experienced and take your feedback very seriously.
Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.
Thank you for taking the time to share your feedback.
Kind regards,
1001hobbies
I ordered woolie from Amanda the…
I ordered woolie from Amanda the adventure back in Dec. I still have not received it and haven't gotten any response about it.
19 de abril de 2026
Opinión espontánea
Respuesta de 1001hobbies
Hello,
We sincerely apologize for the situation you are experiencing and fully understand your concern.
Regarding your order placed in December, it is possible that the item was a pre-order or subject to a supplier delay, which can unfortunately affect the estimated delivery times. However, the lack of response from our customer service team is not normal, and we apologize for this.
In order to review your order and provide you with a clear and prompt response, please send us your order number. This will allow us to give you precise information about the status of your delivery and, if necessary, offer you an appropriate solution (shipping, replacement, or refund).
We remain at your disposal.
Best regards,
1001hobbies
Great care taken to package the items…
Great care taken to package the items correctly, a fast pre order delivered quickly. Will definitely be buying from 1001 again. Thank you very much!
28 de marzo de 2026
Opinión espontánea
Respuesta de 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
Respuesta de 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
Shipping Was Not Great
The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult to work with. My model arrived at my location (Orlando, FL Area), but it took DHL 3 days to deliver it to my home, and dealing with the local DHL office was a waste of time. I could not get a straight answer as to why my package was not being delivered! That was a PIA, thus the 4-star rating
18 de febrero de 2026
Opinión espontánea
Respuesta de 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
We still have not received the product…
We still have not received the product which was ordered on February 17, 2026. I have a confirmation that the order was received but as of March 24, 2026 we still have not received the product.
17 de febrero de 2026
Opinión espontánea
Respuesta de 1001hobbies
Hello,
We are truly sorry for the delay with your order placed on 17 February 2026.
Upon checking, we can confirm that your order has been successfully registered and confirmed.
We would also like to inform you that your parcel was collected by the carrier on Tuesday 14 April 2026. The parcel is now in transit.
However, we will carry out a further check with our logistics department to ensure your delivery is being tracked correctly and to provide you with accurate information if necessary.
We apologise for any inconvenience caused and remain at your disposal should you require any further information.
Kind regards,
Customer Service
accurate-hard to find model-fast…
accurate-hard to find model-fast shipping
4 de marzo de 2026
Opinión espontánea
Just what I was after!
8 de marzo de 2026
Opinión espontánea
Fast order fulfillment and shipping
Fast order fulfillment and shipping. Clear communication.
5 de marzo de 2026
Opinión espontánea
Friendly layout and wonderful experience!
The computer layout is very customer-friendly, making for a great shopping experience!
7 de marzo de 2026
Opinión espontánea
This company is a SCAM!
This company is a SCAM!
Avoid it!
they look like a normal shop, but they use several "dark patterns" to secure your cash before they even have the product:
• The "Phantom Stock" Trick: They list thousands of items as "In Stock" (usually with a 1-2 week delivery estimate) that they do not actually possess. They are essentially a high-delay drop-shipper. By the time you realize the item isn't coming, they've had your money for weeks.
• The "Rolling Deadline" Loophole: When a delivery date passes, they automatically send a template email pushing it back by another month. They do this repeatedly to keep you in their system past the window where many banks allow easy chargebacks.
• The Predatory 25% Cancellation Fee: This is their most "scam-like" tactic. They claim in their terms that if you cancel a pre-order, they keep 25%. However, under EU law, this is often considered an "unfair contract term" if they haven't shipped the item or if they've missed the promised delivery date.
• The Geographical "Mask": By using dozens of local domains (.nl, .it, .co.uk, .be), they trick customers into thinking they are buying from a local shop with local return laws, when everything is actually funneled through their French entity.
3 de marzo de 2026
Opinión espontánea
Respuesta de 1001hobbies
Hello,
We are truly sorry to read your review and regret that your experience has led you to form such an impression.
We would like to point out that pre-order lead times may vary depending on suppliers and manufacturers, which can result in changes to delivery dates beyond our control. The availability information displayed on our website is provided for guidance only and may change depending on stock levels.
Regarding cancellations, these are governed by our terms and conditions of sale. Any fees are only applied in specific cases, particularly when orders have already been placed with suppliers.
We do, however, understand your frustration regarding the lack of clarity and the delays encountered. We take your feedback very seriously and will pass it on to our teams to help improve our processes and communication regarding orders.
We remain at your disposal should you wish us to review your case or provide further clarification.
Kind regards,
Customer Service
1001 hobbies has products that no one…
1001 hobbies has products that no one else has in stock. If it is in stock with other sellers it is a three times the price than 1001
12 de febrero de 2026
Opinión espontánea
Took my money and provided no service
Ordered a model and paid for it 7
Months ago. I still haven’t received the model even though they have advertised same day shipping on it. I rarely even get a response from customer service. Avoid 1001 Hobbies like a skunk at a picnic.
10 de febrero de 2026
Opinión espontánea
They have what you need great quality
They have what you need , thank you
6 de febrero de 2026
Opinión espontánea
Well structured web site
Well structured web site, easy to navigate and find what your looking for.
23 de enero de 2026
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.