1800respect Opiniones 

The absolute ineptitude of this service cannot be underestimated.
There are some councillors who have slightly more capacity and experience than others but generally speakng - this service should be shut down.
The lack of quality and knowledgable support is tantamount to negligence.

Robotic script readers that don't care now.

Please rename this "service" to something more appropriate like 1800ABUSE or 1800DISRESPECT. Never in my life, even by a stranger, have I ever been spoken to with such contempt. Unprompted unprovoked and the call taker; a self proclaimed "counsellor" was the most aggressive person. She forced me to give my full details, legal first name and last name and full date of birth, and phone number. She also kept using my name against me in a very condescending way like a child, and constantly asking me irrelevant questions and then very abruptly ended the call and said I was taking up too much time. I said I didn't know there was a call time limit and I tried to apologise but she cut me off and said obviously there is (after 30 mins of talk time) and I said I checked the website before calling and I couldn't see that, she said of course it won't be on the website why would we do that. I said sorry I must have called the wrong place and can you please remove my name and she said if I wanted to be anonymous I shouldn't have given my name.

This 1800-Respect line is a total waste of time, and I'd give it zero stars if I could.

Like all government programs/"initiatives"/agencies, 1800-RESPECT is built on a false pretense of helping and supporting people: when it's true core operational design is to offer no help and just create the illusion/pretense of help and decency in society.

The Operator was cold, dismissive, unhelpful and treated my potentially life-threatening and compounding-repeat-traumatic situation that recently happened.

Her whole attitude was "so what".
When told of today's violent tirade and another attempt to break down my door by a deranged lunatic who lives adjacent to me (but on the same property), I was told "what do you expect me to do" and to to "ring another line" for help or counselling.
I was told "What do you want from us" and I say "At least someone to talk me thru it and understand to make me feel better" and she says "Well, go talk to your GP". I asked for an ear to listen and she was cold and would not listen.

The operator had literally ZERO empathy, concern, or understanding - and that just made it worse.
Did not even reassure me at all by saying something like "he had no right to try and break into the place you live and make you feel under attack in your own bed" or anything.
In fact, I seemed to almost get the blame: I was told because I'd been attacked umpteen time before "why don't you move, then" in a manner as if it's my fault for staying here and I should be the one to move.

The only passion she did have was when she told me that if he tries to break in again (i.e. a 3rd time+) and attacks/assaults me again, that if I do defend myself on my own turf then I will be severely punished with repercussions from Police: and she said I'd be punished for defending against my attacker with gusto, enthusiasm and conviction. She even claimed such self-defense of an attack by a brain-stuffed narcissist psycho drug-addict idiot is "unlawful" (no, self-defense is NOT unlawful).
I told her self-defense is NOT unlawful if someone breaks my door down and attacks me but she repeatedly refused to admit that was the case.

!IMPORTANT!: This 1800-respect line is a 100% total waste of tax-payer's money and ought to be shut-down for the same reason.
It's just there to create an illusion of decency, to make a public 'out' to pretend they care and support domestic violence when it does nothing of the sort.

Ultimately, domestic abuse and violence is a situation that Police and the "system" created in the first place via marriage and family unit mythology and the 'might is right, support the oldest' support-the-wrong-doers system we have.
You'll see: in other 50 years it'll be jsut the same 'ol story.

So shut-down 1800-RESPECT is the way to go.
And DON'T SAY: Oh, I had a good experience with 1800-respect so it's OK to keep running this line
or
We just need more funding/training
or
We need such call lines

1 = Yes, we should have phone-support, but NOT 1800-RESPECT>> this line is a fraud and a waste of time. All these people need to be recorded, sacked, and the whole toxic system turned off.
Then we can consider putting the saved money towards a totally new and efficient system.

2 = Just because one person claims to have got a good response (probably BS anyway), does NOT excuse the army of people online complaining about such a piss-poor response they got. EVERYONE should be treated well on a welfare call, NOT just a few select lucky people.

3 = Hundreds of millions of dollars for this crap? We could treat sick kids in a hospital who have diseases, or fund something that brings real cost-benefit ratio.

It is a farce, and I believe to also fish for information and intel: they asked me for my name and mobile phone number, and when I asked why they need my mobile phone # they cannot give any legitimate reason.
They type-up everything I say despite being 100% uncaring.
Why type it down if you don't care?
They can later subpoena or use this information you say against you to further repress you if you defend yourself, that is why: this has happened (Google it!).

In the end, I was told by the Operator I'd been a long time on the line, and it is best if she ended the call as I'd taken up their time - wow.

PS - I believe all the 5-star ratings are fake, and written by people who work there (and so on) ... note the # of 1-star reviews and nothing much in- between - why not get some 3 stars, for instance? Very suspicious ....
Just look at the lack of individual concrete details in these 5-star reviews ('I rang to discuss my relationship' etc), and phrases like "how to personally manage these situations to preserve and protect my mental health moving forward" and 'they were amazing' - tell us what they said and how they were amazing, then!?
Yeah, I bet most of the 5-star reviews are bogus and made by 1800-Respect themselves.

Everyone has their opinions so do I, today was the first time I called and truthfully I cried, I swore, I broke down and instead of being told no one could help me because I was hysterical the wonderful woman I spoke to was understanding and actually listened to me without judgement, do you know what it is like for someone like me to open up only to hear you are the crazy one it makes you more crazy but 1800respect never treated me like that I finally laughed, I finally realised it is okay for me to be angry and upset and I finally realised my bad day is someone else's good day

ENDED CHAT FOR NO REASON OR EXPLANATION. ABSOLUTELY DISGUSTING AND RUDE.

DONT WASTE YOUR TIME EVEN TRYING TO GET HELP FROM SUCH A BUNCH OF IDIOTS

I wish zero stars was an option
multiple negative experiences, a risk to my mental health , will not be reaching out to them again there needs to be an enquiry into this dis service.

i am chronically ill and at 3.30 am i tried chat as i have no phone access only my pc. I dont have the health to re clarify a simple question repeatedly, then get a scripted response, then shuffled along tho the next person when the first cannot comprehend as simple enquiry, I was tired ,hungry and ended up telling them i would be back in 20 mins after a shower hoping soemone could manage to ansers me question, but they just ended the chat, - after she read me her script, twice.

Be warned peeps, this is NOT a counselling service as they claim to be!
She mentioned “other resources” available to me, including “Counselling referrals” within 1 minute of answering.
I said sorry, I thought this was a counselling service??

They’re not! They’re a government-funded referral service, nothing more. Basically have people answering calls, reading a script, instructed to keep it as brief as possible, handball them on to another Govt service and move on to the next call. Repeat.

they refused to move beyond their script or answer and questions, was forced to move beyond her script

It’s not 1800 RESPECT
It’s 1800 HANDBALL - here’s another number for you to call, off you trot, all the best.Repeat.
Disappointment is an understatement!!

I spoke with Winnie about my situation in my marriage that has caused me to be highly anxious over the past few days. We spoke about relationships with my husband, and my children that could be affected, and general strategies on how to personally manage these situations to preserve and protect my mental health moving forward. She was amazing in the conversation she had with me and allowing me to have the space to vent while also being very understanding while I was crying on the phone and just as supportive when I regained my hard exterior back to have conversations around my opinions on my situation. As a middle aged woman I believed help lines were to be used like 000 as emergency only, so initially I asked chatGPT for help and that suggest to call this line. Winnie clarified that the line is a counselling service and all calls were important to them. She also gave options I didn’t know about like the video call service and text service a said that 1800RESPECT can be used in conjunction with face to face counselling which I was so grateful to find out. This is a service that funding should DEFINITELY be a priority to be allocated to to support Australians. Now I know my teen children can also call this line to speak to someone if they have anxiety from a family situation I will be passing this number to them also so they have someone to speak to if they feel affected by situations at home to make them uneasy.

A mental health service shouldn't cut you off after only 10mins of talk time. This happened twice in a row when I really needed support. It's some years since I've had to use this service, and didn't realise it had changed management. The service is no longer acceptable.

You call them and they just hang up on you!
My daughter was exposed to a subcontractor of the council masturbating in a local park. He has admitted to it to his employer but the police will not do their job and now another government department does not care. This guy could most likely be a pedophile but the police don't even care to contact his employer to find out his name! And as for Respect! They care just as little!

I know 1800respect facilitates on sexual assaults in the workplace, but when sexual assaults is related to institutional violence, they discriminates you. This is even a major issue than all that they assist. I should sue this organisation for discriminating me out because multiple sexual assaults did happen to me. Law is not justice. Especially for people like me, I probably have more sexual assaults than everyone that has ever called, starting since I was a kid, this is offensively unfair. You all just want me to die. Shame on you, for resolving sexual assaults by erasing all survivors, like we don't exist x

Louise the specialist counsellor is a judgemental non-educated communicator. She also doesn't know about the threat responses. She asked me where did I get that information from, "the threat responses" like I'm the 'stupid one' and I kindly said from 1800respect. I now have C-PTSD triggers after her phone call. She likes to point fingers at me when I did not sexually assault myself, DUH! and now I'm left extremely distressed. I have a reason to call... because I was a survivor of sexual assaults, this all is intellectual abuse and emotional negligence.

Unsafe is my experience with this 101-1800"DIS"respect 😰

I called one time and was not given any help but the second time I called and a lovely counsellor answered and did listen and give me advice. It helped me to get perspective and she gave me helpful feedback on my situation.

If I relied on the 1800RESPECT response I got yesterday when in crisis - this was the worst possible response you could have gotten. Scott Morrison and mates outsourced this at huge cost to Telstra Health and this so called ‘business model’ is not safe for women. It made me actively less safe.

I will be tracking down those who are responsible for this and setting them on fire, metaphorically. Because if I’m unable to get help as a relatively privileged and articulate white woman staying in the heart of a major city, there is no way anyone who is disadvantaged is getting help.

Not even responded to - just auto responses it seemed not a real person listening to a real problem. Toon ten plus minutes yet I was first in queue supposedly. It seems if you’re not in immediate danger there’s no help. Don’t even bother you’re better off talking to yourself or your diary. . Never again.

My first ever experience contacting this number. I started the call thanking the woman answering for being there to “listen” at 1.30am when I couldn’t sleep and felt like I was losing my mind.

Very much a domestic/family violence situation. I clarified that for her twice - after she read me her script, twice.

Be warned peeps, this is NOT a counselling service as they claim to be!
She mentioned “other resources” available to me, including “Counselling referrals” within 1 minute of answering.
I said sorry, I thought this was a counselling service??

They’re not! They’re a government-funded referral service, nothing more. Basically have people answering calls, reading a script, instructed to keep it as brief as possible, handball them on to another Govt service and move on to the next call. Repeat.

I was literally in tears after building myself up for over 30mins to even dial the number! This woman ‘Maria’, not asking me a single question about my situation or the reason for my call (NOT ONE!!) was forced to move beyond her script and instead of asking “what would you like to talk about”, or “where would you like to start”, or “do you feel comfortable sharing about your reason for calling” etc,. INSTEAD asked me “how would you like to move forward from this call?”

HA! I guess it’s almost funny at this point.
“Move forward?”, I asked. “I thanked you at the start of this call for being there to take my call, as “all I needed was to talk to someone. You know absolutely nothing about why I called, you didn’t ask me. I stated I don’t need your referrals just a caring conversation in the form of the counselling that was promised to me”.

Needless to say I ended up hanging up & not bothering. Bawled my eyes out, until I eventually accepted reality.
It’s not 1800 RESPECT
It’s 1800 HANDBALL - here’s another number for you to call, off you trot, all the best.Repeat.
Disappointment is an understatement!!

If I could, it’d be ZERO Stars! I came to that site, desperate for some kind of solution to my DV. I was told to live in a communal place.

I said that I have ASD and ADHD, and that people scare me. I want to live on my own.

My Mum was given a 5 star hotel and is getting her own apartment. But I get a communal place, because I’m a man!

I have the entire chat saved, and will be reporting this place. I don’t even matter to them.

There is nothing for men that supports us! Everything is about how WE cause DV.

I give up. I feel so much worse after contacting them!

Hated it, felt like they very inexperienced, staff member telling me that I just need to deal with my trauma, And then I just need to go see a psychologist. FYI, I'm see a psychologist, it is hard to live with myself at the moment. DV Just keeps showing it's ugly head at my face. Even though I've successfully broke myself from trauma. I wanted to talk about the theory behind trauma the girl didn't even know what to say. I felt like I was getting it all wrong, but she wouldn't correct me. I think I might do the other pain relief ways are popping in my head.

They demand you retraumatise yourself before you speak to someone you feel safe with.ive got over 70+ recordings of them demanding i go into detail about pedophilia, rape, attempted murder and incest, and then hanging up on me when i said i didnt want to retraumatise myself.their complaints department is shameful.they do not monitor, look into, or reprimand their staff for discriminatory behaviour toward women with brain damage from dv.they do not even comprehend that they need appropriate training. Im going to sue them. Ive never used such a disgusting, disgraceful, narcissictic service as this one. They are on recording, and in email, attempting to use narcissictic tactics! Youre better off calling lifeline than this number. I guarantee its run by abusive women that gaslit their partners.they offer little to no support, and what they do offer, its more toxic than your abuser.AVOID🚩🚩🚩

Just terrible, cold hearted, never again will I ring the service or recommend it to others. I have experienced two years of stalking by a neighbour, I am having a very bad day today. In the past the call takers allowed me to talk things through based on the fact that stalking, intimidation and feeling unsafe can happen outside of the family unit. I have had some very good call takers in the past, I felt supported and grateful they simply let me talk but not today, I was immediately shut down and left feeling isolated and rejected even more and with no other options but Lifeline to ring. The call taker afterwards in a condescending manner said she would let me talk through my experiences with stalking after initially and abruptly shutting me down, I said no, I do not wish to continue this conversation afterall and I hung up. Awful and isolating experience.

I have used the RESPECT line a lot over the past 3 years. I have found them for the most part, very gentle, respectful and understanding. When I am clear about what I am needing from the call, the call usually goes well.