Ollie rang because we had changed to Alinta, due to a comparison phone call, wasn’t sure I wanted to change!. Ollie offered us a cash incentive and cheaper rate, so happy to change back as we had ever... Ver más
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Consulta las opiniones de los clientes
I have been trying for over s week to fix issue with my account transfer and they have failed to even tell me s reason why there is error hours on hold then told yes emsil raised complaint attached su... Ver más
We just moved to Longford Tas. I found Samantha very helpful to change our address and answer ing a few questions about changes of tariffs. Thank you 👍
The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... Ver más
Información sobre la empresa
Escrito por la empresa
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Información de contacto
Level 4, 459 Little Collins Street, 3000, Melbourne, Australia
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
4,1
Muy bueno
453 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 6% de las opiniones negativas
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Easy signup proces
It was a very straightforward process changing from AGL to 1st Energy. Still waiting for the app to populate with data from our smart meter but the app looks great and we should save $100 per month.
12 de junio de 2026
Opinión espontánea
Respuesta de 1st Energy Pty Ltd
We are thrilled to have you on board Tony and Rhonda. Thank you for taking time to provide a review.
Clear communications
Clear communications, clear answers to my questions
4 de junio de 2026
Opinión espontánea
Richard was great however this was…
Richard was great however this was after 3 attempts to get in touch. I sent 2 requests online and received no response, so I rang. The phone message mentioned the 'support' email which I then used. Richard responded very quickly and was great. Therefore, you might be best to update your website with a clear way of contacting 1st Energy
12 de junio de 2026
Opinión espontánea
It was easy to compare plans on line…
It was easy to compare plans on line and 1st energy were quick to forward our plan documents
14 de junio de 2026
Opinión espontánea
Joining 1st Energy
Joining 1st Energy
was very easy with help from the company,
6 de junio de 2026
Opinión espontánea
Respuesta de 1st Energy Pty Ltd
We are thrilled to have you on board Terry. Thank you very much for taking time to provide a review.
Call with Ash
Ash was great to talk with, non persuasive though found you the best provider
27 de mayo de 2026
Opinión espontánea
The company assisted me in changing…
The company assisted me in changing suppliers, it was easy and quick and will probably save me around 25% of my quarterly electricity charge
29 de mayo de 2026
Opinión espontánea
Respuesta de 1st Energy Pty Ltd
Great to hear the feedback Christopher. Thank you for taking time to provide a review.
1st energy has been a good company to…
1st energy has been a good company to deal with since joining them
11 de mayo de 2026
Opinión espontánea
Respuesta de 1st Energy Pty Ltd
Great o hear Matthew. Thank you for taking time to provide a review.
Prompt call back from my enquiry
Prompt call back from my enquiry, they explained my current bill and were it will be cheaper, no lock in contract!
16 de abril de 2026
Opinión espontánea
Friendly and fast service
Friendly and fast service
Process was done in under 5 minutes
14 de abril de 2026
Opinión espontánea
Understood what savings I was looking…
Understood what savings I was looking for
7 de abril de 2026
Opinión espontánea
Respuesta de 1st Energy Pty Ltd
Thank you very much for taking time to provide a review. Much appreciated.
Great pricing and app.
14 de abril de 2026
Opinión espontánea
Respuesta de 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Brendan. Much appreciated.
Consultative information session
No pressure during the call, however, there was a lot of verbal diagrams to try and digest in a short time.
26 de marzo de 2026
Opinión espontánea
Respuesta de 1st Energy Pty Ltd
Thank you for taking time to provide a review Alan. Much appreciated.
Respuesta de 1st Energy Pty Ltd
Great to hear Sandy. Thank you very much for taking time to provide a review.
New custermer revews
Well every campany has its own way of doing thinks it was all new to me but ok ,navergating around a new site ,is ok,for i am old keep it simple
19 de marzo de 2026
Opinión espontánea
He was full of information he followed…
He was full of information he followed up not to pushy! Didn’t start that way but soon identified , I was going to hang up
Very decent person
6 de marzo de 2026
Opinión espontánea
Respuesta de 1st Energy Pty Ltd
Great to hear Joanne. Thank you very much for taking time to provide a review.
Respuesta de 1st Energy Pty Ltd
Great to hear Maria. Thank you very much for taking time to provide a review.
Informative
27 de febrero de 2026
Opinión espontánea
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