1st Energy Pty Ltd Opiniones 

453
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ollie rang because we had changed to Alinta, due to a comparison phone call, wasn’t sure I wanted to change!. Ollie offered us a cash incentive and cheaper rate, so happy to change back as we had ever... Ver más

Valorada con 1 estrellas sobre 5

I have been trying for over s week to fix issue with my account transfer and they have failed to even tell me s reason why there is error hours on hold then told yes emsil raised complaint attached su... Ver más

Valorada con 5 estrellas sobre 5

We just moved to Longford Tas. I found Samantha very helpful to change our address and answer ing a few questions about changes of tariffs. Thank you 👍

Valorada con 4 estrellas sobre 5

The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... Ver más

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 604999706

  1. Servicios

Escrito por la empresa

1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

453 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 6% de las opiniones negativas

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4,1

Todas las opiniones

(453)

91 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

My experience was positive

My experience was positive. Very clear on my plan and costs and savings. When I queried the higher daily rate they quickly worked out that I would still save at least $5 per month with the 15% on time saving.

31 de enero de 2026
Opinión espontánea
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Respuesta de 1st Energy Pty Ltd

Thank you for taking time to provide a review Narelle. Much appreciated.

Valorada con 5 estrellas sobre 5

No wait time

No wait time, got straight through. Ash was lovely and made conversation very easy.

9 de febrero de 2026
Opinión espontánea
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Respuesta de 1st Energy Pty Ltd

Fantastic to hear Erin. Thank you very much for taking time to provide a review.

Valorada con 5 estrellas sobre 5

100%

Hi, as I’m waiting for my first bill, I cannot comment. As far as staff being very helpful, they get the highest comment possible

6 de febrero de 2026
Opinión espontánea
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Respuesta de 1st Energy Pty Ltd

Great to hear the feedback Josephine! Thank you very much for taking time to provide a review.

Valorada con 5 estrellas sobre 5

Affordable Rates

Cool calm collected voice of Representative and well versed with different rates as he knew his product he was selling

30 de enero de 2026
Opinión espontánea
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Respuesta de 1st Energy Pty Ltd

Great to hear the feedback Karen. Thank you very much for taking time to provide a review.

Valorada con 5 estrellas sobre 5

Electricity account transferred so easily & quickly....

The staff member i spoke with was very helpful. They were easy to understand and was able to answer any queries I had. Transferring my electricity account was seamless.

29 de enero de 2026
Opinión espontánea
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Respuesta de 1st Energy Pty Ltd

Great to hear the feedback Wendy. Thank you very much for taking time to provide a review.

Valorada con 5 estrellas sobre 5

1st energy have been very good to deal with.

1st energy has been proactive in ensuring I continue to receive my concession discounts and were very responsive when asked to relocate my electricity supply to my new home plus they give a slightly higher feed in tariff is you have solar installed.

16 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy

Easy, understand the whole switching experience could not be better:)

6 de noviembre de 2025
Opinión espontánea
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Respuesta de 1st Energy Pty Ltd

Fantastic to hear Michael. Thank you very much for taking time to provide a review.

Valorada con 5 estrellas sobre 5

Friendly and informative conversation…

Friendly and informative conversation with Ash and Will. We even had a laugh.

6 de octubre de 2025
Opinión espontánea
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Respuesta de 1st Energy Pty Ltd

Great to hear the feedback Jeanie. Thank you very much for your review.

Valorada con 4 estrellas sobre 5

The service I received was great and…

The service I received was great and they had all the answers I required

3 de septiembre de 2025
Opinión espontánea
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Respuesta de 1st Energy Pty Ltd

Thank you for taking time to provide a review Damien. Much appreciated.

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