Ollie rang because we had changed to Alinta, due to a comparison phone call, wasn’t sure I wanted to change!. Ollie offered us a cash incentive and cheaper rate, so happy to change back as we had ever... Ver más
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Consulta las opiniones de los clientes
I have been trying for over s week to fix issue with my account transfer and they have failed to even tell me s reason why there is error hours on hold then told yes emsil raised complaint attached su... Ver más
We just moved to Longford Tas. I found Samantha very helpful to change our address and answer ing a few questions about changes of tariffs. Thank you 👍
The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... Ver más
Información sobre la empresa
Escrito por la empresa
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Información de contacto
Level 4, 459 Little Collins Street, 3000, Melbourne, Australia
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 6% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My experience was positive
My experience was positive. Very clear on my plan and costs and savings. When I queried the higher daily rate they quickly worked out that I would still save at least $5 per month with the 15% on time saving.

Respuesta de 1st Energy Pty Ltd
Clear detail over the phone
No wait time
No wait time, got straight through. Ash was lovely and made conversation very easy.

Respuesta de 1st Energy Pty Ltd
100%
Hi, as I’m waiting for my first bill, I cannot comment. As far as staff being very helpful, they get the highest comment possible

Respuesta de 1st Energy Pty Ltd
Affordable Rates
Cool calm collected voice of Representative and well versed with different rates as he knew his product he was selling

Respuesta de 1st Energy Pty Ltd
Ash was helpful and asked if I needed…
Ash was helpful and asked if I needed any other assistance.

Respuesta de 1st Energy Pty Ltd
Electricity account transferred so easily & quickly....
The staff member i spoke with was very helpful. They were easy to understand and was able to answer any queries I had. Transferring my electricity account was seamless.

Respuesta de 1st Energy Pty Ltd
Roger was very helpful and stayed on…
Roger was very helpful and stayed on the phone to ensure everything was dealt with appropriately at the time. Thanks Roger!
Quick & Reilable: Outstanding Customer Service
He was very informative and gave me…
He was very informative and gave me good tips.
Dover Community Workshop presentation by Roger Sparrow
Roger Sparrow was able to answer all of our questions and what he presented was liked by the people who attended.

Respuesta de 1st Energy Pty Ltd
I was quite impressed with the person…
I was quite impressed with the person who talked to me on the phone. He gave me all the information I needed.

Respuesta de 1st Energy Pty Ltd
Tasmanians need to know that there is an alternative to Aurora
Important to get the facts about the alternatives and their prices, plus the ease of changing to 1st Energy

Respuesta de 1st Energy Pty Ltd
1st energy have been very good to deal with.
1st energy has been proactive in ensuring I continue to receive my concession discounts and were very responsive when asked to relocate my electricity supply to my new home plus they give a slightly higher feed in tariff is you have solar installed.
Very pleasant to talk to and very…
Very pleasant to talk to and very helpful .

Respuesta de 1st Energy Pty Ltd
Easy
Easy, understand the whole switching experience could not be better:)

Respuesta de 1st Energy Pty Ltd
Friendly and informative conversation…
Friendly and informative conversation with Ash and Will. We even had a laugh.

Respuesta de 1st Energy Pty Ltd
The service I received was great and…
The service I received was great and they had all the answers I required

Respuesta de 1st Energy Pty Ltd
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