Natalie was great! Made you feel relaxed and confident from the outset. Would recommend to others and will defiantly train with her again. Thankyou for making work on a Saturday worth it!
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Consulta las opiniones de los clientes
Natalie provided a great training experience, with lots of interactive activities giving learning a whole new way to go. Having performed real life CPR on a family member, it was helpful to practice... Ver más
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Ver más
La empresa ha respondido
Excellent paediatric first aid course delivered by Natalie. She is passionate not just about people passing the course, but being able to make that crucial difference in real life first aid emergencie... Ver más
Información sobre la empresa
Escrito por la empresa
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Información de contacto
Keystone Avenue, WF10 4TH, Castleford, Reino Unido
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
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Very good course very informative .
Very good course very informative .
Course was delivered in a professional biut light hearted manner.
Would highly recommend.

Respuesta de 1st Steps First Aid
Excellent First Aid Training with Natalie
Natalie delivered the training in a clear, supportive, and engaging way. She created a relaxed environment that made it easy for complete beginners to learn and gain confidence. The course was informative, practical, and very well run.

Respuesta de 1st Steps First Aid
By far the best first aid courses out there !
The lady who delivered the course created a great learning environment and encouraged everyone to be involved. Myself and our employees have attending many First Aid courses over the years and we all agreed this was the most informative and enjoyable due to Natalie making the dialogue so understandable and relatable to real life scenarios. 👍👏✅

Respuesta de 1st Steps First Aid
A really good service and made the day…
A really good service and made the day very interesting aswell as learning. Would highly recommend

Respuesta de 1st Steps First Aid
Definitely recommend
Had my first aid course last week and I would definitely recommend best one yet 👌

Respuesta de 1st Steps First Aid
Very informative and an very enjoyable…
Very informative and an very enjoyable day I feel I learnt a lot from it

Respuesta de 1st Steps First Aid
Natalie was an amazing teacher
Natalie was an amazing teacher and really helped everyone to understand the basics and importance of first aid in day to day life.

Respuesta de 1st Steps First Aid
Very informative
Very informative, up to date and delivered with interest and great knowledge about first aid

Respuesta de 1st Steps First Aid
Fab course made really fun by Nat
Fab course made really fun by Nat. Noone wants to spend a full day doing training on a Saturday but we really enjoyed our day. Learnt so much but had lots of laughs along the way. See you in 3 years 😊

Respuesta de 1st Steps First Aid

Respuesta de 1st Steps First Aid
I would definitely reccomend this company.
Really enjoyed this course. Was delivered in detail, without the feeling of it dragging on. I feel I learnt different things from previous courses. Lovely lady, would 100% recommend .

Respuesta de 1st Steps First Aid
Professional service.
Professional service delivered in a friendly but effective manner. Engaging personality underpinned by steely will to achieve success.

Respuesta de 1st Steps First Aid
Great First aid trainer
Natalie is a great trainer, makes you feel comfortable and recognises peoples individual needs. The information was a good mix between theory and practical. Would highly recommend for future courses.

Respuesta de 1st Steps First Aid
Great experience
Great experience
felt relaxed comfortable
very informative learned a lot plus
Tea an biscuits provided
Will definitely book again

Respuesta de 1st Steps First Aid
Excellent, interactive delivery of paediatric first aid.
Excellent teacher, very informative and made me feel at ease, made the experience ver enjoyable whilst educational, would highly recommend

Respuesta de 1st Steps First Aid
Amazing teacher with an astonishing…
Amazing teacher with an astonishing range of knowledge. Nat gave great detail and made everyone feel at ease throughout the course.

Respuesta de 1st Steps First Aid
Overall review
The way it was taught, if i got something wrong it was just a tiny correction not a pick on type of thing, the kindness shown throughout over all it was really good for my first, first aid course

Respuesta de 1st Steps First Aid
Fantastic trainer
Fantastic trainer, really personable and shared relevant and interesting experiences to support the learning

Respuesta de 1st Steps First Aid
I had an incredibly good experience on…
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way that truly stuck with me. The things she said and taught have really stayed in my mind, and I know they're lessons I'II carry with me forever. I feel confident that | can put what I learned into practice if I ever need to, and I'm very grateful for such a positive and meaningful learning experience. Definitely would recommend 5* all around.

Respuesta de 1st Steps First Aid
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