Natalie was great! Made you feel relaxed and confident from the outset. Would recommend to others and will defiantly train with her again. Thankyou for making work on a Saturday worth it!
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Consulta las opiniones de los clientes
Natalie provided a great training experience, with lots of interactive activities giving learning a whole new way to go. Having performed real life CPR on a family member, it was helpful to practice... Ver más
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Ver más
La empresa ha respondido
Excellent paediatric first aid course delivered by Natalie. She is passionate not just about people passing the course, but being able to make that crucial difference in real life first aid emergencie... Ver más
Información sobre la empresa
Escrito por la empresa
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Información de contacto
Keystone Avenue, WF10 4TH, Castleford, Reino Unido
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Excelente
277 opiniones
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Great first aid course
Natalie was a great tutor. She was so down to earth and made sure everything was explained in a clear and simple way.
5 de diciembre de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review. It’s great to hear that you enjoyed your paediatric first aid qualification course!
Natalie was a brilliant instructor.She…
Natalie was a brilliant instructor.She made the course interesting and gave us lots of support when doing the practical activities.
5 de diciembre de 2025
Respuesta de 1st Steps First Aid
Thank you for your review. It’s great that you found your paediatric first aid qualification course interesting and that you felt supported throughout!
Respuesta de 1st Steps First Aid
Thank you for your review. It’s great to hear that you would recommend the paediatric first aid qualification course to others!
Really enjoyable informative course.
Really enjoyable informative course.
Highly recommend Natalie as a tutor, its not easy getting a room full of strangers to pay attention but with a blend of learning and anecdotes from her own experiences she won through
2 de diciembre de 2025
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave a review. It’s great to hear that you enjoyed your Emergency First Aid at Work qualification course!
Great experience
Clear and concise information delivered in a friendly and comfortable way putting people at ease. Great instructor - very knowledgeable about the course and shared experiences of previous incidents and how they had been dealt with.
16 de noviembre de 2025
Respuesta de 1st Steps First Aid
Thank you very much for leaving a review about your paediatric first aid qualification course!
Best first aid course I’ve been on
Best first aid course I’ve been on! Natalie was amazing and delivered the course so clearly. Would definitely recommend!
16 de noviembre de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Lex. It’s great to hear that this was the best paediatric first aid course that you have attended and that you would recommend to others!
Amazing course presented by Natalie
Amazing course presented by Natalie who was outstanding. She made learning all details of first aid interesting by making everyone feel at ease and interacting with everyone there. Highly recommend Natalie . She is fantastic and helpful.
8 de noviembre de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Nikki. It’s great to hear that you would recommend the paediatric first aid qualification course that you attended!
Brilliant trainer
Brilliant trainer. Put people at ease with a subject that can make people nervous.
Taught the reason behind how and why we do things.
Highly trained and knowledgeable herself.
Would Highly recommend
8 de noviembre de 2025
Respuesta de 1st Steps First Aid
Thank you for recommending the paediatric first aid qualification course that you attended!
Really friendly
Really friendly, down to earth service. Made the course very simple and easy to understand. I Would like to thank Natalie for her service whilst on this course highly recommended.
22 de octubre de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your Emergency First Aid at Work qualification course. Its great to hear that you would recommend the course.
Highly Recommended
Very engaging presentation. Full of additional life experience tips.
I would highly recommend 1st Steps First Aid
17 de octubre de 2025
Opinión espontánea
Respuesta de 1st Steps First Aid
Thank you for your review. It’s great to hear that you would recommend my company to deliver a first aid qualification!
Natalie is amazing!
Natalie made it educational and entertaining enough, to make the whole session more memorable, which makes it easier to learn and retain the information learnt.
14 de octubre de 2025
Respuesta de 1st Steps First Aid
Thank you for your review. Its great to hear that you found the course educational and also entertaining!
I attended Natalie's Paediatric First…
I attended Natalie's Paediatric First Aid Training Course in October 2025 and when I am due for renewal I will definitely be booking her again! She was very engaging, knowledgeable and taught us information lots of us hadn't heard on previous courses. 100% recommend!
17 de octubre de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Robyn. Its great to hear that you learnt new information and that you would recommend to others. I look forward to training you again for your renewal!
Very informative and learned a good…
Very informative and learned a good skull
Great to have
Would highly recommend
22 de octubre de 2025
Opinión espontánea
Respuesta de 1st Steps First Aid
Thank you for your review. Its great to hear that you would recommend my Emergency First Aid at Work qualification course!
It was a very educational but enjoyable…
It was a very educational but enjoyable course.
20 de octubre de 2025
Respuesta de 1st Steps First Aid
Thank you for sharing your experience after attending a Paediatric First Aid qualification course!
Respuesta de 1st Steps First Aid
Thank you for your review! Its great to hear that you thought your Paediatric First Aid qualification course was explained perfectly!
Tutor put you at ease immediately…
Tutor put you at ease immediately everything was explained clearly and any questions explained and she did not make you feel silly for asking. Thoroughly enjoyable training
24 de septiembre de 2025
Respuesta de 1st Steps First Aid
Its great to hear that you thoroughly enjoyed your Paediatric First Aid qualification course. Thank you for leaving a review!
Engaging, knowledgable & full of real world examples
My Team & I recently attended the Emergency First Aid at Work course with Natalie from 1st Steps First Aid, and I can’t recommend her highly enough. From the very start, she created a welcoming and supportive learning environment that immediately put everyone at ease.
Natalie has a fantastic way of breaking down complex information into clear, practical steps, making it easy to understand and remember. The balance between theory and hands-on practice was spot on — we came away feeling confident in our ability to respond to real-life emergencies, not just having ticked a box for certification.
What really stood out was Natalie’s teaching style: engaging, knowledgeable, and full of real-world examples that brought the material to life. She encouraged questions, made sure everyone was involved, and never rushed through anything. Her passion for first aid and helping others really shines through.
If you’re looking for a high-quality, professional, and genuinely enjoyable first aid course, I highly recommend Natalie. An invaluable experience that leaves you with skills for life!
8 de julio de 2025
Opinión espontánea
Respuesta de 1st Steps First Aid
Thank you very much for your amazing review. It was a pleasure to train your staff members to qualify for their Emergency First at Work qualification and I look forward to seeing them again in 3 years time for their renewal!
Natalie was informative and…
Natalie was informative and knowledgable, she made the course fun and memorable. She made us feel comfortable and confident in first aid practices. Would definitely recommend her.
24 de septiembre de 2025
Respuesta de 1st Steps First Aid
Thank you very much for your great review about your paediatric first aid qualification course!
Who knew putting on slings was that easy
Very knowledgeable yet made easy for everyone to understand.
Even makes putting on a sling easy! Something I have always struggled to do. Would highly recommend
16 de septiembre de 2025
Respuesta de 1st Steps First Aid
Thank you Toni. It’s great to hear that you would highly recommend the paediatric first aid qualification course that you attended.
The training was brilliant and…
The training was brilliant and extremely informative. Well delivered.
16 de septiembre de 2025
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave a review Kate!
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