Natalie was great! Made you feel relaxed and confident from the outset. Would recommend to others and will defiantly train with her again. Thankyou for making work on a Saturday worth it!
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Consulta las opiniones de los clientes
Natalie provided a great training experience, with lots of interactive activities giving learning a whole new way to go. Having performed real life CPR on a family member, it was helpful to practice... Ver más
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Ver más
La empresa ha respondido
Excellent paediatric first aid course delivered by Natalie. She is passionate not just about people passing the course, but being able to make that crucial difference in real life first aid emergencie... Ver más
Información sobre la empresa
Escrito por la empresa
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Información de contacto
Keystone Avenue, WF10 4TH, Castleford, Reino Unido
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Excelente
277 opiniones
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It was fantastic
It was fantastic! Loved everything about it and I learnt so much, I would definitely recommend it x
21 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you Azza. It’s great to hear that you learnt lots of new information at your paediatric first aid course!
Would highly recommend this provider
Would highly recommend this provider. Natalie the trainer is lovely and makes the day interesting and fun (which not all courses are). Good quality resources for all the practical work. The online training part in very informative with a mixtures of videos and reading material.
12 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Gemma. I’m glad to hear you enjoyed the 12 hour paediatric first aid training course!
Highly recommend
Greatl instructions which made me feel like I would be able to use this in a real life situation
7 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Becky. It’s great to hear that the training has given you confidence in real life first aid situations.
Respuesta de 1st Steps First Aid
Thank you for your review Louise. It’s great to hear that the training gave you the knowledge to deal with first aid situations.
Not like your average learning Natalie…
Not like your average learning Natalie made our training fun and no pressure would definitely recommend!!
7 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you very much for your recommendation Sam. I’m glad to hear you found your Emergency First Aid at Work qualification course fun!
Very professional
Very professional. I learned something new. Updated my knowledge. Fun.
12 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Julie. It’s great to hear that you learnt new information at your paediatric first aid training course!
Great communication at all times
Great communication at all times. Very prompt confirmation of booking, invoicing, feedback and certification.
12 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for your feedback Carol. I look forward to training you and your staff again soon!
Respuesta de 1st Steps First Aid
Thank you for reviewing your paediatric first aid training Eli!
Very informative training
Very informative training, given by a very knowledgeable trainer.
6 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave a review Janet!
Another Very professional and informative First aid training session
Very professional and informative training , Nat helps you feel relaxed and makes the interactive session fun yet professional , sharing her expertise .
18 de diciembre de 2024
Respuesta de 1st Steps First Aid
Thank you for reviewing your paediatric first aid course. It’s great to hear you enjoyed your training!
Natalie was an excellent trainer
Natalie was an excellent trainer. Full
Of experience and very knowledgeable. She was very very helpful and explained everything fully.
17 de diciembre de 2024
Respuesta de 1st Steps First Aid
Thank you for reviewing your paediatric first aid course. It’s great to hear you enjoyed your training!
Really well presented and very…
Really well presented and very informative. No question was silly and Natalie our trainer was 100%
18 de diciembre de 2024
Respuesta de 1st Steps First Aid
Thank you for reviewing your first aid course. It’s great to hear you enjoyed your training!
Professional and informative
I’ve undertaken paediatric first aid training for over 27 years and can honestly say this course was enjoyable, professional and extremely informative I would highly recommend.
15 de noviembre de 2024
Respuesta de 1st Steps First Aid
Thank you so much for your review and recommendation! It’s great to hear with all of your past experience that you enjoyed your paediatric first aid training!
Respuesta de 1st Steps First Aid
Thank you for your review. It’s great to hear that you would recommend the training!
I recently completed a First Aid…
I recently completed a First Aid Training course with Ms. Natalie Kay, who is an incredibly talented instructor. She made the course engaging and easy to understand, ensuring that all participants felt confident in their abilities by the end of the session. Her expertise and teaching style were outstanding.
I would also like to commend 1st Steps First Aid for being one of the best training providers in the region. The course was well-organized, and I would highly recommend it to anyone looking for quality first-aid training.
Sumith Dias
17 de octubre de 2024
Respuesta de 1st Steps First Aid
Thank you for your excellent review! It’s great to hear that you enjoyed your emergency first aid at work course and that you would recommend my company to others!
Very good course
12 de octubre de 2024
Respuesta de 1st Steps First Aid
It’s great to hear that you enjoyed your emergency first aid at work course!
Respuesta de 1st Steps First Aid
Thank you for your review!
Amazing Training!
Natalie is a fantastic teacher, making sure you are confident with your knowledge and ability to deliver first aid. I would highly recommend 1st Steps to anyone looking for training.
12 de octubre de 2024
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave a review about the paediatric first aid course that you attended. It’s great to hear that you enjoyed the course and that you would recommend to others!
Brilliant instructor really informative
Brilliant instructor really informative
26 de septiembre de 2024
Respuesta de 1st Steps First Aid
Thank you for your review Sue!
Respuesta de 1st Steps First Aid
Thank you Elaine, that is amazing to hear!
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