Natalie was great! Made you feel relaxed and confident from the outset. Would recommend to others and will defiantly train with her again. Thankyou for making work on a Saturday worth it!
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Consulta las opiniones de los clientes
Natalie provided a great training experience, with lots of interactive activities giving learning a whole new way to go. Having performed real life CPR on a family member, it was helpful to practice... Ver más
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Ver más
La empresa ha respondido
Excellent paediatric first aid course delivered by Natalie. She is passionate not just about people passing the course, but being able to make that crucial difference in real life first aid emergencie... Ver más
Información sobre la empresa
Escrito por la empresa
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Información de contacto
Keystone Avenue, WF10 4TH, Castleford, Reino Unido
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Excelente
277 opiniones
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I highly recommend 1st Steps First Aid
I highly recommend 1st Steps First Aid. Natalie's professional and engaging presentation ensured the course material was easily understood. This is my second positive experience with this company.
24 de mayo de 2025
Respuesta de 1st Steps First Aid
Thank you for your review and for continuing to choose 1st Steps First Aid as your training provider.
Fantastic teaching put everyone at ease…
Fantastic teaching put everyone at ease
Great to follow & understand
24 de mayo de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Jo!
Great course…
The tutor was very friendly and gave you lots of support,also made it fun in the class.she was very knowledgeable and I learnt a couple more things,like how to put some one in recovery if they fall on there front that is very useful. The tutor did an amazing job and I have recommended her for 1st aid.
18 de mayo de 2025
Respuesta de 1st Steps First Aid
Thank you for reviewing the paediatric first aid qualification course that you attended. It is great to hear that you found the training fun and that you learnt new information!
Respuesta de 1st Steps First Aid
Thank you very much for your review!
First Aid Training
Natalie delivered the training in an informative and interesting way. We will be booking again with her when it is time to refresh our training.
9 de mayo de 2025
Respuesta de 1st Steps First Aid
Thank you very much for leaving a review about your Emergency First Aid at work qualification course. I look forward to training your staff again soon!
Great trainer
Best, most informative first aid course I've been on. Natalie is fantastic!
12 de mayo de 2025
Respuesta de 1st Steps First Aid
Thank you so much for your review. It is amazing to hear that this was the best paediatric first aid qualification course you have attended!
Lovely lady that delivered it
Lovely lady that delivered it. Very informative and was fun at the same time 😃
12 de mayo de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. It’s great to hear that you found the course to be informative and also fun!
Very well run course
Very well run course, positive attitude and helpful. None judgemental if needed things repeating or shown again. Thank you.
14 de abril de 2025
Respuesta de 1st Steps First Aid
Thank you for taking the time to review your first aid qualification course!
Great explanations
Great explanations, great answers to questions we raised especially about things we had been previously taught. Really approachable
14 de abril de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course!
Fantastic First Aid Course
Natalie was a great trainer. She delivered the training at a high standard and good pace, kept us engaged throughout the day and gave lots of examples of scenarios and tips.
11 de abril de 2025
Respuesta de 1st Steps First Aid
Thank you for your review. It’s great to hear you enjoyed your paediatric first aid training!
Natalie explained things brilliantly
Natalie explained things brilliantly. She made me feel relaxed as I was very nervous. Being nearly 68 I didn’t know if I was too old. I found the whole experience comfortable. I would definitely feel ok doing this again.
19 de marzo de 2025
Respuesta de 1st Steps First Aid
Thank you very much for your review! You are never ‘too old’ to learn first aid and I’m so glad to hear that you enjoyed the course!
very informative
very informative. Natalie was very supportive and made me feel welcome from the minute i stepped into the room.
19 de marzo de 2025
Respuesta de 1st Steps First Aid
Thank you very much for your review! I look forward to training the rest of your staff soon ⛑️
Very friendly trainer
Very friendly trainer, made the day educational but fun - felt like I absorbed the information better in the relaxed atmosphere.
25 de febrero de 2025
Respuesta de 1st Steps First Aid
Thank you for reviewing your paediatric first aid course. I’m glad to hear that you enjoyed it!
100% recommendation
Natalie joined us for our training after recommendations and all expectations were above what was expected. She supported us throughout the process and was fantastically knowledgeable. She made the whole process smooth and fun for the staff. Sucess all round!
25 de febrero de 2025
Respuesta de 1st Steps First Aid
Thank you very much for inviting me to deliver your staff’s paediatric first aid training. Your staff were a pleasure to teach and I am so glad to hear you enjoyed the course!
Definitely highly recommend if you are
Definitely highly recommend if you are
looking for 1st aid training. Lovely friendly
and relaxed atmosphere so makes class
less stressful. Natalie is a lovely friendly
professional teacher. Really enjoyed my
training. Any questions you have she will
answer or do her best to find out for you
Goes above and beyond
helps you settle in if it's your 1st time or are nervous
Best one I have done and i have been a
childminder for 30 years
21 de febrero de 2025
Respuesta de 1st Steps First Aid
Thank you very much for your review Christine. It is great to hear that you enjoyed your paediatric first aid training course!
Natalie was superb
Natalie was superb. Really focused in our skills and gave us confidence in our judgements. The best pediatric first aid course!
2 de febrero de 2025
Respuesta de 1st Steps First Aid
Thank you very much for your review Amanda! It’s great to hear that you enjoyed the paediatric first aid training course.
Natalie was fantastic
Natalie was fantastic, Having first aid training in the past it seemed very robot like training whereas Natalie made it more enjoyable ( not that first aid should be) but made us all feel comfortable to ask questions and gave us more tips for thinking outside of the box situations. Highly recommend 1st Steps First Aid with Natalie .
22 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Rebecca. I’m glad to hear you enjoyed your first aid training course!
Fantastic training course
Fantastic training course delivered with great knowledge and confidence. Really enjoyed learning new things from Natalie and felt extremely comfortable throughout the whole day. Would highly recommend and will continue to use Natalie.
27 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for your review about your paediatric first aid course. It’s great to hear you learnt new information and that you will return to train with 1st Steps First Aid again in the future.
First Aid course
Lots of practical and theory throughout the course. The course instructor was very thorough in delivering the course content and explained lots of different scenarios where first aid would be needed.
22 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave a review about your paediatric first aid course, it is very much appreciated.
Really lovely experience and learnt so…
Really lovely experience and learnt so much! Natalie was amazing, highly recommend!
21 de enero de 2025
Respuesta de 1st Steps First Aid
Thank you for your recommendation Elle. It’s great to hear you learnt lots at your paediatric first aid course!
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