360 Cycles Opiniones 

Very professional service. Part came in when they said it would and emailed me straight away to let me know it arrived.

Bought a Tenways e-bike a few weeks ago. Service was top class, bike shipped in excellent shape, couldn’t be happier with the service or the bike.

Excellent processional staff. Very easy to order and when I collected my bike was given a good how to use handover. Usually sceptical of reviews online but theirs is well earned. Very good company,

Good price and timely delivery

Great service, fast and easy, and felt reasonably priced. Very helpful staff.

Staff very helpfull. Bikes rented for the wicklow 200 challenge. Bikes were in perfect condition which is one less thing to worry about when you cycle for 11h ;-). Will be back. Thanks a lot.

Great lads at service counter.
Once again, a big shout out to Max for great service, always positive and with a smile.
Thank you for consistency with all cycle issues.
Cheers

One of the best retail experiences I have had - everything went smoothly in terms of ordering the bike, and communication from the store was great. Particular credit to Max, who was fantastic to deal with on the day I collected the bike, and ran me through everything I needed to go. The location and premises are beautiful, and all of the staff seemed happy and passionate about bikes.

Fantastic service, say what you want & need snd they’ll give you the perfect options, very efficient & prompt replies. They know their stuff too! A ‘proper’ bike shop.

Great service, super staff. From drop off to collection the guys at 360 were brilliant to deal with. It’s very clear they love bikes and looked after mine like it was their own. Would highly recommend them.

Amazing service. Easy to deal with and highly knowledgeable. In love with my new bike, great quality products.

A thoroughly dreadful experience
am writing to lodge a formal complaint regarding the appalling service and hazardous repair work carried out at your 360 cycle shop, as well as the completely unacceptable behavior of your staff.

On 6th May ,I picked up my bicycle from your shop after it was supposedly repaired. However, immediately after taking it back, I noticed a severe issue: the bike frequently gets stuck on the chain. Because of this faulty and irresponsible workmanship, I have been put in highly dangerous situations on the road multiple times. Your shop’s negligence has directly compromised my physical safety.

To make matters worse, when I brought the bicycle back to address this issue, your staff member outright refused to take responsibility and instead accused me of damaging the bike myself. This defensive, dismissive, and rude attitude is shocking. It is clear that your shop currently shows a total disregard for customer safety and basic accountability.

Due to this handling of the situation, I am demanding the following:

1 The full names and contact numbers of both the store manager and the staff member who was on duty and handled my case.

2 A full explanation and an immediate, proper resolution to fix my bicycle at no extra cost, or a full refund so I can have it repaired safely elsewhere.

I expect a prompt response to this matter. If this is not resolved satisfactorily, I will not hesitate to escalate this complaint to relevant consumer protection authorities.

Thank you for your attention to this urgent matter.

Yours sincerely,

James

I highly recommend this shop for its professionalism and customer service. The staff were exceptionally friendly and helpful from the outset. I was confident in my purchase and they offered a wide range of bikes for me to try until I found the ideal model. My contact Max has been consistently helpful and knowledgeable. If you require exceptional service I highly recommend visiting. Prior to this shop I had been very disappointed with the handling of new customers at other establishments.

Great staff, very accommodating. Would recommend.

Amazing customer service. Great opening hours.

I recently bought a Tenways 600 plus electric bike in 360. Although 360 is a very busy shop, the staff are incredibly efficient and helpful. Max, who originally sold me the bike, was very enthusiastic, friendly and offered suggestions to solve an issue around the lack of designated points on the frame for a water bottle. The shop kept in touch via email, and invoices etc arrived promptly. When I picked up the bike, I was given a brief run through the main functions and given helpful tips on its maintenance. I would definitely recommend 360 bikes to a friend.

I would give you a review if I had purchased anything. A member of staff took my information but nobody contacted me so I went somewhere else.

Great communication as always, professional service! Highly recommended

Excellent service. Very reliable and my bike is cycling better than ever.

Good advice for a novice, very accommodating