This is the secund time I use this website to buy contacts. The price is quite good however their customer service is superb. No doubt I will do business with 393 in the future again.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’ve now have had several orders from 393lens.com and I have always had a great experience with them. They provide a very reliable and dependable service for me and I would not hesitate to order f... Ver más
La empresa ha respondido
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Ver más
La empresa ha respondido
It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.
Información de contacto
4,6
Excelente
436 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The shipping is very fast.
22 de agosto de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Fast delivery with prompt response…
Fast delivery with prompt response during sales and item clarification through whatsapp
15 de agosto de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Quantity Issues... only 3 lenses per box
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I should've read the description more closely but I've been wearing same lens for 7 years and getting only half on the quantity seemed wrong.
25 de julio de 2022
Respuesta de 393lens.com - Contact lens Online
Dear Julia
Manufacturers decide the package quantity not us, in this case CooperVision decides the quantity.
We understand that cutomer might not know this, so every product we sell has these details on the product page itself,
We invite customers to read the same, or contact our customer service and clarify.
And in case the customer is not happy, the items can be returned, no questions asked.
Please contact our customer service for arranging any returns.
Further to the issue raised by you
this is the link of the item you ordered
https://www.393lens.com/biofinity-toric
Kindly click on the link and under specifications tab look for "Lens per Box"
Now honestly, do tell us if the seller should be given a bad rating because the customer didnt read the description on the product page?
Smooth order process and fast delivery.
18 de julio de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
It is always a pleasure ordering lens…
It is always a pleasure ordering lens from 393lens.com
The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum number of lens or amount of money. The best aspect is you’ll get the lowest prices in all of the Internet and the most top brands and exclusive items as well. I highly recommend buying from them with full confidence and contentment. This review is from a long time satisfied customer of more than 7 years.
18 de julio de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
This is my 3rd purchase.
This is my 3rd purchase. I am happy with my order. Glad the item was received in good condition to my mailbox. Thank you 393 lens! 😊
12 de julio de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Excellent service
Excellent service. My usual supplier stopped stocking my lenses. I found 393lens.com on the internet and order lenses to be sent to Australia. Great price and quick delivery. I'll be ordering again.
9 de julio de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
A good purchase experience
Good packaging. Item arrived quick. Long expiry date for the lens
4 de julio de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
reliable, quick delivery
reliable website, good prices, quick international delivery. contact lenses seem authentic. i've made repeat purchases.
16 de mayo de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Everything was processed excellence
12 de mayo de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Dependable with good price
3rd time using the site and again good pricing and efficient delivery. Happy to recommend.
27 de abril de 2022
Respuesta de 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
legit website and competitive pricing…
legit website and competitive pricing for my prescribed contact lens. Will definitely come back again.
6 de abril de 2022
It saved my life! fast delivery!
I was staying in Sri Lanka. My eye sight needed toric lenses and here it was hard to get the daily toric lenses. I was so desperate because I just finished lenses. Then I found 393 lenses. The price was reasonable and as soon as I ordered i connected with the staff on WhatsApp. I asked for the fast delivery and they did a great job! Once it's despatched i could track where it was and that made me relived knowing that it's coming toward me. It took about a week to receive them and the delivery guy also contacted me before delivering to make sure the exact location.
I would like to say thank you so much 393lenses! I would highly recommend to anyone in the world who need to order contact lense online to use this website.
1 de marzo de 2022
Very very helpful and friendly staff
Very very helpful and friendly staff, and always reply to any requests in a very timely manner.
10 de febrero de 2022
Arrived on time
6 de febrero de 2022
Fast delivery and will order again !
6 de febrero de 2022
Good and fast
24 de enero de 2022
I'm am a new resident living with my…
I'm am a new resident living with my son and had only had a limited supply of my daily lenses. I was very nervous about buying some on line here in Hong Kong. I am very long sighted which is therefore an unusual prescription in HK. But for 393lens.com it was no problem I had them within a week and at a very good price. The WhatsApp customer service was excellent and I will happily continue to use this service
17 de enero de 2022
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.