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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the secund time I use this website to buy contacts. The price is quite good however their customer service is superb. No doubt I will do business with 393 in the future again.

Valorada con 5 estrellas sobre 5

I’ve now have had several orders from 393lens.com and I have always had a great experience with them. They provide a very reliable and dependable service for me and I would not hesitate to order f... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de lentes de contacto

Información proporcionada por diversas fuentes externas

393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

436 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The shipping is very fast.

22 de agosto de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 5 estrellas sobre 5

Excellent

Fuss free purchase. Thumbs up.

15 de agosto de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 5 estrellas sobre 5

Fast delivery with prompt response…

Fast delivery with prompt response during sales and item clarification through whatsapp

15 de agosto de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 2 estrellas sobre 5

Quantity Issues... only 3 lenses per box

I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I should've read the description more closely but I've been wearing same lens for 7 years and getting only half on the quantity seemed wrong.

25 de julio de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Dear Julia

Manufacturers decide the package quantity not us, in this case CooperVision decides the quantity.

We understand that cutomer might not know this, so every product we sell has these details on the product page itself,

We invite customers to read the same, or contact our customer service and clarify.

And in case the customer is not happy, the items can be returned, no questions asked.

Please contact our customer service for arranging any returns.

Further to the issue raised by you
this is the link of the item you ordered

https://www.393lens.com/biofinity-toric

Kindly click on the link and under specifications tab look for "Lens per Box"

Now honestly, do tell us if the seller should be given a bad rating because the customer didnt read the description on the product page?

Valorada con 5 estrellas sobre 5

It is always a pleasure ordering lens…

It is always a pleasure ordering lens from 393lens.com

The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum number of lens or amount of money. The best aspect is you’ll get the lowest prices in all of the Internet and the most top brands and exclusive items as well. I highly recommend buying from them with full confidence and contentment. This review is from a long time satisfied customer of more than 7 years.

18 de julio de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 5 estrellas sobre 5

This is my 3rd purchase.

This is my 3rd purchase. I am happy with my order. Glad the item was received in good condition to my mailbox. Thank you 393 lens! 😊

12 de julio de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. My usual supplier stopped stocking my lenses. I found 393lens.com on the internet and order lenses to be sent to Australia. Great price and quick delivery. I'll be ordering again.

9 de julio de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 5 estrellas sobre 5

A good purchase experience

Good packaging. Item arrived quick. Long expiry date for the lens

4 de julio de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 5 estrellas sobre 5

reliable, quick delivery

reliable website, good prices, quick international delivery. contact lenses seem authentic. i've made repeat purchases.

16 de mayo de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 5 estrellas sobre 5

Dependable with good price

3rd time using the site and again good pricing and efficient delivery. Happy to recommend.

27 de abril de 2022
Logotipo de 393lens.com - Contact lens Online

Respuesta de 393lens.com - Contact lens Online

Many thanks for your kind words. We really appreciate them and hope to serve you again.

Valorada con 5 estrellas sobre 5

It saved my life! fast delivery!

I was staying in Sri Lanka. My eye sight needed toric lenses and here it was hard to get the daily toric lenses. I was so desperate because I just finished lenses. Then I found 393 lenses. The price was reasonable and as soon as I ordered i connected with the staff on WhatsApp. I asked for the fast delivery and they did a great job! Once it's despatched i could track where it was and that made me relived knowing that it's coming toward me. It took about a week to receive them and the delivery guy also contacted me before delivering to make sure the exact location.
I would like to say thank you so much 393lenses! I would highly recommend to anyone in the world who need to order contact lense online to use this website.

1 de marzo de 2022
Valorada con 5 estrellas sobre 5

I'm am a new resident living with my…

I'm am a new resident living with my son and had only had a limited supply of my daily lenses. I was very nervous about buying some on line here in Hong Kong. I am very long sighted which is therefore an unusual prescription in HK. But for 393lens.com it was no problem I had them within a week and at a very good price. The WhatsApp customer service was excellent and I will happily continue to use this service

17 de enero de 2022

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