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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed to do a big last-minute order for an exhibit the week after; not only was 4Imprint the most affordable for the quality of items we needed, but they also assured us everything came on t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very disappointing experience. I placed the order twice, and on both occasions it was cancelled because the company was unable to provide items that their website stated were available.

Valorada con 5 estrellas sobre 5

2nd time we’ve had items from 4imprint and the service has been exceptional, great communication, great service and great prices. As a small charity it’s important for us to use reputable companies... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We needed some printed travel mugs at short notice for a conference. I selected from the Express options (very useful filter!) and co-ordinated with Abigail and Lisa who were really helpful. The mugs... Ver más

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3,3

Medio

TrustScore: 3.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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3,3

Todas las opiniones

(60)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

First time using them and cant complain. From the initial contact to the final product I am very happy. We ordered personalised pens for our business and as its the first time we went for nearly the cheapest they had. We are so very happy with the product, the quality and the speed of delivery from the initial order.
Anyone can see on my profile that I dont always leave good reviews, but 4imprint deserve a good one; big thumbs up.
A huge thank you to Becky and the team at 4imprint.

29 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a load of rubbish

I would give a lot less if possible. Had to go to the post office today and pay £2 because the promotional pack they sent had no postage paid. I was in a good mind to just leave it, but until it was opened i was not sure. Idont think they would refund that or pay for my time and travel to get this pile of junk which is going in the bin. I wonder how other people they have done this too

16 de enero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give less

I would give less, talking about how they can guarantee to beat any price or double the difference back. yeah rite!!!!! started off amazing and ended with going back on what they have said. was ordering 100 screwdriver pens and was told in email if I found a cheaper cost they would beat it or send me double the difference back. after I found a cheaper quote the sales man insisted he could not receive my quote then said no we can not beat the quote as its not possible to beat they would make a loss. DO NOT TRUST, GO TO ADLAR and ask for ASH.

17 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of effort

asked for a sample and had an email saying it was on it's way.
3 weeks later still not received it, thankfully I did not spend any money with them and have now found a company that responds quickly.
WOULD NOT WASTE YOUR TIME.

27 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely useless

Absolutely useless. Just called up for a quotation and was told they couldn't do it. When asked to have an email sent so I could send the designs over I was told it had to be done after the weekend. Utter reluctance and useless customer service. AVOID AT ALL COSTS.

3 de mayo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Frustrating, Unreliable, Poor Quality - AVOID!

We has Mugs printed, which took about 3 attempts to get right in the first place. As they couldn't open the file type that their website had actually asked for. Then they arrived about two weeks later, which seemed like a long waiting time for 36 one print mugs.

The print was faded on some, smudged on others and just wonky on others, it was awful quality, plus one was smashed to bits on arrival too.

Instead of sending better quality replacements and forgetting about the 12 crap ones, like any other decent company would have. They have apparently been repeatedly sending an APC courier to collect the bad ones. Which the first time was sent away by someone who didn't know why they were here (because no-one at 4imprint had told us they were coming, so we have no idea why they were here!)

Second time of collection (which didn't even need to happen in the first place) driver has falsely claimed that he visited our offices and was turned away twice in one day! I know that to be completely incorrect as I was in the office all day along with 3 other staff members all of which confirmed they have not seen or spoken to an APC driver st all. Someone is telling porky's.

I would never use them again, do not waste your time or money. AVOID!

2 de mayo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wasting Masses of Paper, Massive Lack of Communication

They relentlessly send catalogues wasting masses of paper despite numerous e-mails and phone calls. No response whatsoever to e-mails.

I don't know how they seem to get every person's name in the company (who have absolutely nothing to do with ordering), send catalogues persistently, and then expect us to call up every single time we receive a catalogue and remove that particular one from the system.

1 de mayo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failed to meet delivery time as they stated

Seemed great until the delivery was late, as the courier stated the delivery location was closed. As we are a 24-hour hospital I do not understand how we would have been closed. We then had to wait two working days for our delivery, even though we ordered with an express delivery

9 de octubre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely terrible customer service…

Absolutely terrible customer service VERY POOR response times and failed to deliver even samples as requested. Also they initially offered to provide samples free of charge then when confirmation of samples was received they wanted to sell me them. Unreliable and unpredictable steer well clear of this company as the many many bad reviews suggest dealings with this bunch of cowboys will only end in disappointment. !!!

15 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Over and beyond

Nicola and her team went over and beyond helping us with an order that went astray in the post. I am writing this review a bit late, but the imprint their customer service left in my head still brings a smile to my face. Great company with people who care. 5 stars.

7 de agosto de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unreliable, Unprofessional, Inconsiderate

I called on behalf if a reputable company to buy some goods to raise funds for a national charity. Didn't ask for discounts but did ask for a deadline date.

I ordered online which seemed simple though no one got back to me to confirm my artwork until 2 days later.

Then went back and fourth asking about designs etc wasted another 3 days because Dawn Lees doesn't answer her phone.

After wasting 5 days at this point, she came back to me to say they were out of stock!! What kind of establishment is this?

Incredibly disappointing and unprofessional. One think I hate the most is unreliability.

31 de mayo de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

1st time

1st time, they failed to deliver expected quality
2nd time, they failed to bother with my need for a VAT receipt to claim back on exit at airport
3rd time, I just got the feeling they felt they were doing me a favour taking my money. Same with 4th time. So I did a re-think...

...AND! I finally did ME a favour and looked elsewhere. Found better products and same thereabout price! What was I doing keeping their catalogues for?

Waste of my dustbin space...and my time and patience. PASS!

5 de mayo de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful service

Changed my artwork that I sent to them print ready, and are now charging me for their mistake, awful service after the order. AVOID!!

8 de julio de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Painful

Very painful process post ordering. Poor communication. Didn't deliver in time.

17 de septiembre de 2015
Opinión espontánea

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