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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tyler came today very friendly and helpful he had to re fill the tank twice and he cleared the blockage with no problems and tidied and cleaned up to very pleased Thank you Tyler

Valorada con 5 estrellas sobre 5

We had sewage leaking through the wall and into the bedroom of our basement flat from the three flats above. Nightmare. Phoned on Wednesday. Layla got me an appointment for a drain survey on Friday. R... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Hayden and Teddy attended my property to carry out CCTV of drainage. They were both very polite and friendly. Unfortunately due to an issue with my drains they were unable to carry out the CCTV survey... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Faced a real emergency with an overflowing toilet - stressful! Tyler was my drainage engineer. From the moment he arrived, he was completely unfazed by the situation. He worked calmly, methodically, a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de drenaje
  2. también en la categoría
  3. Equipamiento y servicio de bombeo
  4. Servicio de sistemas sépticos

Escrito por la empresa

Commercial and Domestic drainage, tanker services & pump services covering all postcodes over the UK. 24/7 emergency call out service.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(69)

19 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent 5 star review for JERRY .THis…

Excellent 5 star review for JERRY .THis young gentleman was a complete professional .He treated me with respect and listened to me the customer as to what exactly my Issue was .

14 de junio de 2024
Opinión espontánea
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Respuesta de 5environmental

Good Morning Anita,

Thank you for leaving this review, unfortunately we do not have an engineer named Jerry, If you could kindly email us -info@5environmental.co.uk your postcode so we can refer your feedback and kind words to the engineer that attended.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

I want to give big thanks to Ronnie and…

I want to give big thanks to Ronnie and Rob for see through the job which was not easy, They have given it their all and made sure the blocked drainage which has been a headache been dealt with and not only that ,seeing the seriousness of the issues recommend that for further work.
Thank you Ronnie and Rob

24 de mayo de 2024
Opinión espontánea
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Respuesta de 5environmental

Hi Samuel,

Thanks for taking the time to leave us a review, as a business this means the world to us.

We are so pleased to hear Ronnie and Rob were able to assist you and sort the issues you were experiencing onsite, we will be sure to let them know of your review.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Blocked toilet for 4 years!

I would like to say a big thank you to Ronnie. After almost 4 years of my down stairs toilet being blocked and having 4 other people try to fix the problem. Ronnie was determined to resolve the problem for me. He done a great job and found the man hole cover that had been covered up by fake grass. He made sure he also put the grass back as best that he could when he had finished.

15 de mayo de 2024
Opinión espontánea
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Respuesta de 5environmental

Dear Customer,

We are so pleased to hear your ongoing issue from what sounds like has been a very long time has finally been rectified !

Thank you so much for leaving us a review, as a business this means the world to us.

We will be sure to let Ronnie know of your review !

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Courteous and caring company

I just want to give a shoutout to Rob. He came over to my disabled parents house and fixed a blocked sink and drain and went above and beyond in diagnosing another issue that wasn’t on his job list. Rob was patient with my parents and completed a nice clean job. Would highly recommend this company and their service. Thanks again Rob.

9 de mayo de 2024
Opinión espontánea
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Respuesta de 5environmental

Good Morning Mr A !

This is so great to hear ! We are so pleased you was happy with our engineer Robs service and he was able to rectify your parents issue onsite, hearing that you would highly recommend our company means so much to us.

We will be sure to let Rob know of your kind words.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Lewis as drainage engineer what an…

Lewis as drainage engineer what an awesome gentleman took care of my sink blockage & he advised me of my next step to solve out the issue in the future. Also the environmental 5 office receptionist Elizabeth called me twice to inform me of Lewis arrival timing. What a great & wonderful experience - 5 star.

7 de mayo de 2024
Opinión espontánea
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Respuesta de 5environmental

Good Morning Aziz,

We are so pleased to hear you was happy with the services from 5 Environmental.

Thank you for taking the time to leave us a review.

I will be sure to pass your lovely comments onto Lizzie and Lewis.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Amazing from start to finish

Amazing from start to finish. Communication from Elizabeth is superb and clear and our visit from Lewis the plumber for our blocked toilet was excellent and very professional - job was done efficiently and super quick! Really happy and impressed with both Elizabeth and Lewis. Very friendly and helpful. Thankyou very much for a great experience.

30 de abril de 2024
Opinión espontánea
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Respuesta de 5environmental

Good Morning Lucy

We are SO PLEASED to hear your issue has been rectified. Thank you so much for taking the time to leave us a review, we will be sure to let Lizzie and Lewis know of your kind words.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

A++ Service, clear communication and advice

From the moment I was put in touch with the company their customer service has been exceptional. From booking an appointment (via Chelsea) all communication was professional, timely and informative. The Plumbing issue we were having had been seen by many and was yet to be resolved by several companies. However Robert entered the property and from the moment he crossed the threshold it was obvious he really knew his stuff. Within minutes he knew the exact issue and was able to explain clearly exactly what the problem was and show/explain to us in a way we understood what had happened and provide us with a solution. Could not be more grateful. Thankyou 5 Environmental and thankyou Robert.

25 de abril de 2024
Opinión espontánea
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Respuesta de 5environmental

Hi Rebecca

Firstly we are glad to hear 5 were able to finally provide a solution to an ongoing problem you were having.

Secondly thank you so much for taking the time to leave us a review, as a business hearing kind words from our customers means so much to us.

We will be sure to let the team and Robert know of your lovely feedback.

Have a lovely weekend.

Kind regards
5 Environmental LTD

Valorada con 5 estrellas sobre 5

The plumber (Ronnie) and Elizabeth

The plumber (Ronnie) who came to help unblock the pipes was excellent and knew exactly what he was doing and did a professional job, couldn’t be happier.
And a special thanks to Elizabeth who I spoke to on the phone, she was very helpful and got Ronnie to come and fix the blockage as well as checking up to see if everything was ok.

19 de abril de 2024
Opinión espontánea
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Respuesta de 5environmental

Good Morning Alisha
I hope you are well.
Thank you so much for taking the time to leave us a review, as a business this means everything to us.
We will be sure to letting Ronnie and Lizzie know of your kind words
Kind regards
5 Environmental

Valorada con 5 estrellas sobre 5

Very happy with the service today

A young lad by the name of Alfie came to unclog my drains this morning. Did an excellent job even offered to take his boots off before I asked (very rare these days) but a good job done. Thank you.

13 de marzo de 2024
Opinión espontánea
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Respuesta de 5environmental

Good Afternoon,

Thank you so much for taking the time to come on to trust pilot and leave a review, to our business this means so much.

We are so glad to hear you was pleased with our engineer Alfie, we will be sure to let him know of your kind words and glad to hear the issue with your drain has been resolved.

Kind regards
5 Environmental

Valorada con 5 estrellas sobre 5

Singing Aaron's praises

Singing Aaron's praises
I was running late for appointment Aaron kindly waited for me. He cleared the drains which were blocked problem 1 solved. The drainage was also stopping washing from working. Aaron didn't give up until the washing was working completely! I've had to take clothes to family to wash for the last 3 months. His patience and kindness is greatly appreciated he has solved so many problems and reduced so much stress he probably doesn't even know it.
Thank you!!!! Ps I never wrote reviews but had to give credit where it's due

5 de febrero de 2024
Opinión espontánea
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Respuesta de 5environmental

Good Morning Tina,

Firstly thank you for taking the time to leave us a review, customer feedback means the world to us and we are so pleased to hear your issue has now been resolved and Aaron provided a good service.

We will be sure to let him know of your kind words.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Aaron was amazing

Aaron was amazing, polite, friendly and thorough, can't praise him enough. The ladies in the office were also lovely so I can only imagine that they have a great culture. Would definitely recommend.

27 de diciembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi Zal,

Thank you so much for taking the time to leave us this lovely review, I will be sure to let Aaron and the office know of your kind words.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

A young lad named Aaron H came to my…

A young lad named Aaron H came to my property to unblock my sink in the bathroom. He went above and beyond and also tended to my kitchen sink. He was very polite and kind. He was so cool with my dog who is not cool with anybody. He cleaned up after himself. He also waited for me to return to my property as I wasn’t in when he arrived, I can only recommend these guys and say they provide a five star service.

4 de diciembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi Zehra,

Firstly thank you so much for taking the time to leave us a review, as a business this means so much to us.

We are so pleased to hear you was happy with our engineer Aarons service. We will be sure to let him know of your kind words.

We are glad to hear the issue has been resolved for you, if you need any other assistance please do not hesitate to call our office.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

5environmental cleared my blocked drain…

5environmental cleared my blocked drain efficiently, would definitely recommend to a friend

23 de noviembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi Cassie

Thank you for taking the time to leave us a review, we really do appreciate it.

We are so pleased to hear the issue was resolved for you and that you would recommend our services

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service - we had a blocked drain and 5 Environmental were great - they cleared the blockage efficiently. Thank you!

27 de noviembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi Megan

Thank you for leaving us a review, we value our customers feedback it means a lot to us so it is greatly appreciated.

We are happy to hear the issue was resolved for you

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Blocked drains!

5environmental were fantastic, very fast and reliable. The staff were super friendly and the pricing was very reasonable. I will never go anywhere else! Thank you so much.

25 de noviembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi Crystal

Thank you so much for taking the time to leave us a review, we are so pleased to hear you was happy with the service

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Good experience

Very pleased with the recent experience I've had with 5environmental. They quickly and efficiently identified our drain issue and were very reasonably priced.

7 de noviembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi

This is great to hear, we are so pleased the issue was resolved and you was happy with the price.

We really appreciate the feedback

kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, fast and friendly. Resolved my blocked drains quickly. Would definitely recommend this company to anyone.

16 de noviembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi

We are so pleased to hear the issue has been resolved for you and delighted that you would recommend our company this means a lot to us so thank you.

We also appreciate the time you have taken to leave us a review !

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Would defo recommend

So grateful that the engineers came out quickly, they were tidy and thorough and got the job done. I paid what I was quoted and they were friendly and helpful. 10/10

23 de noviembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi Claire,

Thank you for taking the time to leave us a review, we appreciate our customers feedback, it means so much to us.

We are so pleased to hear the engineer was able to attend site and resolve the issue for you.

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Couldn’t recommend more

Couldn’t recommend more, I had a blocked drain in my bath and having a young baby I needed this sorting as a matter of urgency. Had my drain unblocked quickly and efficiently by an excellent engineer.

20 de noviembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi Verity,

This is great news to hear. We are so glad we were able to resolve the issue with your bath and that you was pleased with the engineer, I will be sure to let him know of your feedback.

Thank you for taking the time to leave a review

Kind regards

5 Environmental

Valorada con 5 estrellas sobre 5

Blocked sink

Had a blocked sink, upsurging into my property. The team came out cleared the blockage, very polite and got the job done quickly! Haven’t had any problems since, great company

22 de noviembre de 2023
Opinión espontánea
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Respuesta de 5environmental

Hi Megan.

We are so pleased to hear our team were able to resolve the issue for you in a swiftly manor, thank you so much for taking the time to leave us a review,

Kind regards

5 Environmental

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