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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very poor internet connections kept going down and even worse customer service I left this company two years ago and was told that I had nothing to pay and then out of the blue I get a bill for near... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Had an account 6 years ago. The service went down, and I told them, " I will need to get a different provider if not fixed" It was never fixed, and I got a new provider. 5 years later, I get a bill fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a customer a few years. Initially very good, followed by very poor. After several ping pong conversations yesterday it all got fixed. A very knowledgeable young lad Micheal deserves top ma... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Theyre not a bad company, the customer services people are helpful and insightful, even when given intense questioning. We had a few issues when we first signed up, mainly cos they somehow duplic... Ver más

La empresa ha respondido

Información sobre la empresa


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3,3

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 48 horas

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3,3

Todas las opiniones

(1328)

40 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I'm a pensioner not very internet…

I'm a pensioner not very internet navy.Had a lovely young lady today who really sorted everything out for me .Thank you so much

19 de marzo de 2025
Opinión espontánea
Logotipo de 6ginternet

Respuesta de 6ginternet

Hello Kathleen, thank you for leaving such a great review. It's great to hear.

Valorada con 1 estrellas sobre 5

6g opus service

6g opus service is very very bad no internet very slow internet.in my home last 4 days no internet service and I complaint lot of time but response all the time same answer no engineers.
And customer service take to much time to attend the phone I am. Waiting 30 40 minutes.
Very very shit service I recommend no body choose 6g

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful with my connection issue

I have been with 6g for over a year now and I am impressed with the speeds I get and the coverage in the house. I have had a problem with my sky q box dropping out of connection constantly. 6g spoke to the sky engineer and within minutes the issue was identified and 6g tweaked my connection and the problem was solved. I have always found 6g tech support to be really helpful and I would recommend trying 6g especially if your limited to which internet speeds you can get at your house

13 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Polite and friendly whilst staying…

Polite and friendly whilst staying professional.

6 de febrero de 2025
Opinión espontánea
Logotipo de 6ginternet

Respuesta de 6ginternet

Hi Roger, thank you for taking the time to leave a review. We are so happy to hear that you received a great service and you are happy with the outcome.

Valorada con 1 estrellas sobre 5

worst internet provider.

worst internet provider.
been without wifi for more than 10 days been calling everyday they told the same thing everyday: they engineer will contact u never received any call after that they told me that they will send me a new router never received it been more than 10 days without wifi and still dont have and with no intentions to help.

3 de febrero de 2025
Opinión espontánea
Logotipo de 6ginternet

Respuesta de 6ginternet

Hi Hammad, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.

Valorada con 1 estrellas sobre 5

no internet for two days now rang back…

no internet for two days now rang back today told me they would call me back and guess what no call back

24 de enero de 2025
Opinión espontánea
Logotipo de 6ginternet

Respuesta de 6ginternet

Hi Darren, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.

Valorada con 5 estrellas sobre 5

had a problem with the speed of the…

had a problem with the speed of the internet which was quickly resolved by Amelia

17 de enero de 2025
Opinión espontánea
Logotipo de 6ginternet

Respuesta de 6ginternet

Hello, what a great review for Amelia. We're so pleased to hear that she has been so helpful when getting you connected to your new service.

Valorada con 5 estrellas sobre 5

100% recommend opus

Took abit of time to get hold of someone (not agents fault)
Once I was connected to agent she was helpful and very quick to get my query sorted thank you opus amazing company already

9 de enero de 2025
Opinión espontánea
Logotipo de 6ginternet

Respuesta de 6ginternet

Hello Lyndsey, thank you for leaving such a great review for staff. It's great to hear.

Valorada con 1 estrellas sobre 5

Terrible internet speed

Terrible internet speed only time customer service is on call is Monday to Friday only and only on 9am till 6pm, I was supposed to be on 300mbps but I will be lucky to get 30 at the moment for last few days I been getting only 5-10 need to leave because they cannot provide 300 mbps everyday as on Contract says...stay away my Tip to everyone...

29 de noviembre de 2024
Opinión espontánea

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