Very poor internet connections kept going down and even worse customer service I left this company two years ago and was told that I had nothing to pay and then out of the blue I get a bill for near... Ver más
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Very poor internet connections kept going down and even worse customer service I left this company two years ago and was told that I had nothing to pay and then out of the blue I get a bill for near... Ver más
La empresa ha respondido
Had an account 6 years ago. The service went down, and I told them, " I will need to get a different provider if not fixed" It was never fixed, and I got a new provider. 5 years later, I get a bill fo... Ver más
La empresa ha respondido
I have been a customer a few years. Initially very good, followed by very poor. After several ping pong conversations yesterday it all got fixed. A very knowledgeable young lad Micheal deserves top ma... Ver más
La empresa ha respondido
Theyre not a bad company, the customer services people are helpful and insightful, even when given intense questioning. We had a few issues when we first signed up, mainly cos they somehow duplic... Ver más
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Ribble House Ribble Business Park, Blackburn, BB1 5RB, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 94% de las opiniones negativas
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Awful service, internet down and customer contact number also down.

Respuesta de 6ginternet
Poor network service.no internet since 11am today all there customer service and technical support number not working call don’t get through.online chat service not working long waiting time I will not recommend this company waist off time and money.

Respuesta de 6ginternet
Can't get in touch with them half the time to resolve issues....4hrs waiting only to be kicked out, can't contact by phone as most of the time don't get an answer...sick and tired of this company ..Will never use them again...

Respuesta de 6ginternet
Internet has been down for 3 hours so far. Chat function is not moving at all I have been in for 2 and a half hours!!! Both the customer service number and the sales numbers dont work they just ring and then cut. Shambles of a company. Can't wait to cancel and change over to BRSK.

Respuesta de 6ginternet
“World’s poorest internet I ever had. It’s been 8 months since I had it but I reported hundreds of complaints thats it’s not working properly, couple of days ago they sent a guy who put another rooter for £5 extra per month and renew contract to suffer another 24 months. We still have no internet today. I will never recommend anybody to get this headache.

Respuesta de 6ginternet
Contacted the online chat service regarding a poor connection, this was solved quickly whilst i was on chat.

Respuesta de 6ginternet
Thank you for today resolved my internet problem it’s was really good and I’m happy with your all services.
Thanks .
Its been nearly 6 months since my speed dropped and i made several complaints and even left a review here as well after which they asked for my details and i provided, but nobody contacted me. They’re the worst internet providers. Worst customer service.

Respuesta de 6ginternet
2-5-24. Router problem. Very polite, helpful and clear instructions from Denzil to resolve.
10-05-24 UPDATE. Promised a new router would be dispatched 3-5 working days, still awaiting delivery. Internet continually dropping out and unreliable. Supposed to be 100Mbps, currently running at 5-10Mbps or less. Been told by the tech operator that there is NO RECORD of a new router being dispatched, so someone is lying and it is not me.

Respuesta de 6ginternet

Respuesta de 6ginternet
So our 6g experience has been good but to customers who say about low speeds there are 2 different GHz bands you have 2.4 GHz and 5GHz, both Xbox and PlayStation are setup on the 5Ghz band with speeds up to 100mb but never below 75mb and the rest of the devices at home i.e phones and Google home are set on the 2.4ghz with speed ranges of 24mb to 52mb. Don't think in the time we have had 6g we have had a disconnect it's been constantly on as far as I know.
So Before you call Customer services try using the 5ghz band of the router I think you will be surprised how good the speed and connection is.

Respuesta de 6ginternet
Absolutely great service Denzil made the whole process easy a credit to the company

Respuesta de 6ginternet
Be warned - didn’t get a good signal - cheaper and more reliable services available with leading providers - don’t go to these back street people.
Also giving these money is making towns look cr@p as they put them stupid poles up everywhere.

Respuesta de 6ginternet
Good job by Aidan, really fast speeds and works perfectly

Respuesta de 6ginternet
Regan and jordan excellent engineers very tidy job, need a pay rise

Respuesta de 6ginternet
Install was very good.kamen was very helpful, he connected everything up for us and explained everything in detail. Very smooth process

Respuesta de 6ginternet
Really good service from Aiden was really friendly and easy to talk to helped out amazingly speeds all perfect.

Respuesta de 6ginternet
Very helpful and chatty my daughter has difficulty with loud noises and they were warning her when they were drilling so she could put her ear defenders on

Respuesta de 6ginternet
BEWARE AWFUL COMPANY
can’t get through on the phone if you do you will be told they will call you back they don’t
Told our internet would be live on the 1st
Received our router tried to connect and nothing
Finally managed to get through to them eventually to be told the order had been cancelled. Now left with no internet till I can sort something else
THE WORST COMPANY EVER.

Respuesta de 6ginternet
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