A690 Specialist Cars Ltd Opiniones 

I'm the first to admit I'm not a great lover of purchasing cars following an horrendous experience when buying my last car from another garage! Dean was aware of this and was there to answer queries and reassure me throughout the purchase process with A690. I really did appreciate the attention to detail and the reassurances and support from Dean. He sorted all of the paperwork efficiently and arranged the tax and the transfer of my plates, nothing was too much trouble As a result I am once again the owner of a fantastic Landy! Thank you Dean!

Its not all about how nice peopke are when selling you the car it's about the after care when something is wrong too. My car wasn't quite right when I picked it up and not only did the sales team sort it but the after sales and the technicians even spoke to me to sort things. Everything was never a problem and they apologised profusely even though it couldn't be helped. The car I bought looks amazing and the I would highly reccommend them. They were all great.

An excellent experience from start to finish ! Would definitely recommend anyone to give them a try for there next vehicle, the salesman dean couldn’t have been more helpfull !

I have to say my one and only Experience with this company can be described as first class from my first contact and finalisation of the deal.
My sincere thanks go to Phil and his team who have
been exemplary.
I will have no hesitation in recommending this business to anyone.

Having advertised my car on auto trader I then got a missed call from A690 cars. I wasn't going to call them but my daughter said, 'go on, it's worth a try'. After a good chat with Billy a deposit was paid into my bank. A nice chap Tony arrived the next day and less than 21 hours of my advert going live I had the money in my account. Would highly recommend, in fact I'm going to look at thier website when I come to buy my next car.

Very disappointed with this garage. Initial pre-sales was great, Sales person Phil was friendly and professional. However, after service was appalling.

Purchased an Evoque (appreciate it was 9yrs but paid alot of monies still) and after 3 days, engine warning light came on and then came to an immediate stop, failing to re-start. I contacted garage who said i needed to get it to them, to allow them to assess the situation. I contacted RAC who advised would be approx 3hrs, Shortly after the owner phil contacted me to seek update, i explained situation and pointed out i was a single female on a dual carriageway and that i had arranged a spa day, which had been paid for, no acknowledgment re this. I was then advised by RAC they would not get to me for another 3hrs, i contacted owner Phil, who said “if you had of. contacted me earlier i could of had a recovery truck pick you up, but that has now gone somewhere else. I explained i was alone and had been waiting 5rs already, he showed no interest in this. I later contacted the garage to ask if there was anyway of helping me, again pointing out i was alone and in temperatures of 25degrees, as i had now been advised by the RAC it would be an additional 3hrs on top of what they had already said, the salesman Dean said they could not do anything, i asked about the recovery truck, he said they did not have one, i told him i had been told different, weird to say the least. Dean then advised me the garage would be closing imminently at 5pm so to leave car on rd and drop keys in the petrol garage, showed no interest at all. The man in the garage had no clue as to what i was talking about but took my keys, which left me questioning, if i had done the right thing, leaving keys there.

When dropping the car off , the RAC mechanic advised me not to keep the car and told me it was rotten underneath, falling to bits and would cost me thousands in less than a year.

Phil contacted me on the monday to offer a courtesy car, but at no point apologised for the car breaking down, being left stranded for 8hrs. I agreed to go in on the Tuesday to meet with him.

We met Phil and he presented as extremely arrogant, he initially pointed out because we were cash buyers , he prefers credit, because he gets a kick back from it and could of sold the car for more than it was up for. He then offered us the extended warranty free of charge, but at no point gave an apology or acknowledged the impact this had on myself or the inconvenience. I mentioned what the RAC mechanic had said abd he dismissed this with the following comment “they are failed mechanics, thats why they do what they do”, not very helpful to us. When we requested a refund, he asked for bank details and said be in bank tomorrow. Walked away from us, when leaving garage, no thank you or goodbye.

Given the whole situation, it would of been nice for Phil to have reimbursed us for the full tank of diesel (£68) that we had just put in, the £80 spa that we lost and a full months insurance of £78, but we never got offered anything.

We would not recommend this garage at all.

2017 Range Rover Sport,Brilliant service great team Martin was fantastic excellent communication through the whole process and could not do enough for you making a very attractive offer and deal,
The work carried out prior to delivery was exceptional could it fault the car everything I wanted doing was done no hassle or excuses brilliant.
A great pleasure to buy a car just how it should be
David

Purchased Audi S5, salesman was very pushy to take a deposit which I was happy to do. Provided finance figures which I agreed to , however quote was £100 per month more. I organised own finance 3 days later however they sold the car for more money. Salesman ignored my calls. Really not professional will be contacting ombudsman on this company

Another Great Experience at A690 Specialist Cars 🚗✨

Huge thanks to the team at A690 Specialist Cars for looking after us once again on our recent purchase 🙌. From start to finish, everything was smooth and stress-free.

Big shoutout to Dean for being so helpful and friendly throughout the whole process 👏—he really knows his stuff and made sure we were well taken care of.

Also, a massive thank you to Phil, the owner, for running such a top-notch operation 💯. The workshop team did an amazing job prepping the car to their usual high standards 🔧👌—it looked and drove perfect on collection day!

This is exactly why we keep coming back. Quality service, quality cars, and a team you can trust ✅

Highly recommended! ⭐⭐⭐⭐⭐

We purchase our daughter her first little car from Antony from A691. Great honest guy, process went very smooth everything he said would be done, was, collected car as planned no issues whatsoever, a very good overall experience and would recommend without hesitation. Thanks

Really efficient and quick service when buying my new car, couldn’t do enough for you. Thank you very much!

I purchased a car with dean , and I really couldn’t fault him , kept me updated throughout very knowledgeable nothing was a bother and very professional, pleasure to deal with , would highly recommend this garage

Recently bought a Mercedes SL400 from A690 and without a doubt, one of the best garages I've dealt with in all my motoring life. Exceptional customer focus, before and after purchase, and great attention to detail in the way the cars are prepared.

Unfortunately my car developed a minor fault on the drive home, which could happen to any car, however after contacting Dean, the team immediately jumped to action and organised a transporter to uplift the car and drop off a courtesy car.

The fault was repaired, along with a few other issues I had noted, and the car was returned within the week. Great example of how to turn a negative situation into a positive experience.

I travelled almost 200 miles to buy the car and would have no hesitation buying another car from A690 or recommending them to others.

Special mention to Chris, Dean, Billy and Richard.

I dealt with Paul and Antony and they were both very helpful, fast and efficient. I was kept up to date of the progress of my car in preparation for handover. I would recommend to anyone.

I purchased a car from Dean at A690 and I can't recommend them enough. Collected me from the train station and the service was first class. The car was exactly as described but their service was better than expected. Car was serviced and expected prior to collection.

Dean even took the time to check I got back ok. Amazing service and a great vehicle

I bought a BMW 335d from Antony at A691 cars. Extremely helpful as I drove 75 miles each way to view then ultimately to pick up the car.
Also the aftersales service from everyone at both A690 and A691 was above and beyond. I would definitely recommend them to anyone looking for a car.

I bought a 2016 TTS from this garage and Antony was just brilliant, ensuring that any advisories were completed , wheels refurbed and a customary tyre repair kit in the boot , I couldn’t reccomend this garage anymore !

Fabulous service and exprience dealing with Billy and they team at A690.
Seamless and straightforward purchase of our car, from offer to settlement.
Honest and reliable people to deal with!!

The car’s great and Antony was fantastic and easy to deal with. Would recommend!

Brilliant experience with A690! From start to finish they have been excellent. Billy provided an extremely competitive offer and Lewis was here the next morning to collect the car.
Customer service was spot on and they’re both stand up guys.
Thanks both!