Abitare Opiniones 

169
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Je tire la sonnette d'alarme concernant le site Abitare. J'ai passé et payé une commande de 58,49 € le 3 septembre dernier (Reçu n° 1657-2254). L'argent a immédiatement été débité.Depuis, c'est le sil... Ver más

Valorada con 5 estrellas sobre 5

Thank you so much to Phil for helping us pick our new sofas extremely helpful a true gentleman and all his staff are lovely big massive shout out to the delivery guys Mike & Matt for all your help tod... Ver más

Valorada con 5 estrellas sobre 5

We were greeted in the store by a friendly cheerful young lady Meghan , she left us in peace to browse letting us know that she was there if we needed her , which is just how we like it :-) We found... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Approximately 16 years ago bought 3 piece suite bedroom fittings and dining suite. Not the cheapest but quality second to none,first class service back then,i have returned time to update my preferenc... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Accesorios para muebles
  4. Comercio
  5. Diseñador de interiores

Escrito por la empresa

Abitare is one of the UK's largest independent showrooms, displaying a huge range of bespoke furniture – shop online using our new website, or in-store now.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(169)

1 opinión en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great delivery guys but faulty sofa & some concerns re after sales customer service

First, could not fault Mike & Matt the delivery guys who were polite, careful & helpful, especially after finding 2 of 4 pieces of our corner sofa from Franco Ferri were damaged. They made sure this was reported back & took photos as proof, & fixed it so we can still use the sofa in the meantime.
However, our concerns regarding our experience are as follows:
1. Generally good experience with the sales team pre purchase but thereafter one particular sales person we dealt with had an unhelpful attitude & communications were somewhat lacking, especially after a simple enquiry 8 weeks from order date re the expected date of delivery.
2. The sofa is damaged in transit from Italy to the UK, which is of course not the fault of Abitare, but we are now having to wait for replacements while we also have worries about future customer care as Abitare is now having a closing down sale!!

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mike and Matt delivery guys

Mike and Matt the 2 delivery guys were brilliant. Courteous, tidy, and very professional. They took all the packaging away, asked if they needed to take their shoes off before coming into the house, and assembled the furniture quickly. Highly recommend.
Great service in store from Peter too! So helpful and constructive in his advice

25 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery of Dining Table

Once again a great all round experience dealing with Abitare the formula that exists for this enterprise is top draw from the sales process to the delivery.
Taken delivery today of a new dining table Mike and Matt were superb throughout we are very pleased many thanks John and Carol

21 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mike and Matt 5 stars.

Mike and Matt were great they were very respectful and polite and they were very quick putting the table together. They showed me how everything worked and were just all around really lovely. The table is lovely exactly what we ordered.

21 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy customers

Just had our Calia Italia Cabrini large sofa and chair delivered by Mike & Matt. Great work to get sofa into house. Excellent quality and looks great in situ. We couldn’t be more pleased 😁

19 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. I bought Ashwood furniture from Abitare at a very competitive price including delivery to Derby. An issue with one item was resolved quickly by CS.

19 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased a Natuzzi sofa from Abitare…

Purchased a Natuzzi sofa from Abitare after being ripped off at a Natuzzi Store. I found these online with the sofa at 50% off. I spoke to them to check it was real and they advised we it was RRP. We drove over and purchased, their staff was helpful, patient, no pressure selling, and provided a great service. Highly recommended.

Today we took delivery of our new sofa and Mike and Matt assembled it with care, looked after our home and even moved our old sofa for us. They went above and beyond to make sure it was assembled correctly and we were more than happy with it.

14 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Natuzzi sofas

Thank you so much to Phil for helping us pick our new sofas extremely helpful a true gentleman and all his staff are lovely big massive shout out to the delivery guys Mike & Matt for all your help today very kind and helpful getting our new sofas all set up. A totally outstanding service from start to finish in the Wigan store. The quality is outstanding and extremely of the highest of quality standards. Thank you Dean Emma & baby Zac

9 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got in touch with Abitare about the…

Got in touch with Abitare about the Calligaris dining table that I bought from them 6 months ago that it has since got a bit wobbly. They were very prompt with their respond and sent Matt and Mike the next day to come and have a look at the issue. The guys investigagted thoroughly to find the problem and fixed it quickly. They are always very poliet and efficient so would highly recommend Abitare for great after care!

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just took delivery of a new sofa

Just took delivery of a new sofa, it looks amazing, no hassle delivery nice and quick construction. Thanks to Meghan who helped with the selection back in April and the delivery guys Mike & Matt excellent and courteous thankyou

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to deal with

Peter and Victoria in the Salesroom both very helpful in choosing suite and arranging delivery. Just been delivered today by Matt and Mike who couldn’t have been more careful and friendly

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can I keep them?

We have just taken delivery of a new sofa and some benches & chairs and cannot praise Matt and Mike enough. Nothing was too much trouble including walking about in their socks and taking away all the packaging after assembly! Their support completes a perfect sale.
Thank you Abitare for sending them.
Caroline Rixon

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great sales and after sales team.

The sales and customer support team are excellent, respectively Megan and Mary. Megan and the manager (Mike?) were very helpful at the time of my purchase. The latter, Mary, has supported my endeavours over a period since late 2022 to early 2024 to achieve customer satisfaction through Natuzzi regarding a problem with the cushion support of one of the reclining chairs of our suite. I’m now pleased to say that with the help of both Mary and Natuzzi the issue is now resolved. Thank you all concerned.

22 de abril de 2024
Opinión espontánea

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