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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Je tire la sonnette d'alarme concernant le site Abitare. J'ai passé et payé une commande de 58,49 € le 3 septembre dernier (Reçu n° 1657-2254). L'argent a immédiatement été débité.Depuis, c'est le sil... Ver más

Valorada con 5 estrellas sobre 5

Thank you so much to Phil for helping us pick our new sofas extremely helpful a true gentleman and all his staff are lovely big massive shout out to the delivery guys Mike & Matt for all your help tod... Ver más

Valorada con 5 estrellas sobre 5

We were greeted in the store by a friendly cheerful young lady Meghan , she left us in peace to browse letting us know that she was there if we needed her , which is just how we like it :-) We found... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Approximately 16 years ago bought 3 piece suite bedroom fittings and dining suite. Not the cheapest but quality second to none,first class service back then,i have returned time to update my preferenc... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Accesorios para muebles
  4. Comercio
  5. Diseñador de interiores

Escrito por la empresa

Abitare is one of the UK's largest independent showrooms, displaying a huge range of bespoke furniture – shop online using our new website, or in-store now.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(169)

1 opinión en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I have found Abitare very professional…

I have found Abitare very professional company from the beginning of my enquiry until the delivery of the goods.
I can't fault them
Thank you for making it so easy

9 de diciembre de 2022
Opinión espontánea
Logotipo de Abitare

Respuesta de Abitare

Thank you Andreas. It has been just over a year since we helped you sort the issues with your order from another retailer! How things have changed. Thank you as ever for your comments and custom.

Valorada con 5 estrellas sobre 5

Excellence service, beautiful furniture

I have beeen shopping with Abitare for 6 years now . They have a brilliant range of furniture. Their prices are always the best. I started out purchasing a 3 seater and 2 seater recliners . They have been a great buy, they still look great. The service and delivery was amazing , they put them in place and checked all was good before they left . They also delivered it 2 days before Christmas, which was superb. Since then we have purchased side boards, bar stools, beds, occasional tables, art work and much more. The quality is always fantastic, as it’s always the latest on trend designs. I get lots of compliments on the furniture from friends and family. Excellent family run business, they always have time for you ,when you go in. I recommend Abitare to friends all the time .

10 de noviembre de 2022
Opinión espontánea
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Respuesta de Abitare

Wow thank you very much for your kind words. It is great that you continue to support a local family business and we love shopping at Savoy Timber too. Amazing Christmas Tree this year!!!!

Valorada con 5 estrellas sobre 5

Easiest bed we ever bought!

Walked in on a Sunday by chance looking whilst looking for a new bed. Met Phillip and ten days later it was all delivered to my bedroom and expertly set up by Abitare. Nice showroom, lovely staff and treated professionally from start to finish. Will definitely go back when we need more furniture for our home.

9 de diciembre de 2022
Opinión espontánea
Logotipo de Abitare

Respuesta de Abitare

Cheers Chris. Glad we could sort you out so quickly. Sometimes things just fall well!

Valorada con 5 estrellas sobre 5

Great stuff

Great stuff , effortless and swift delivery. Great quality and selection. What more can you want !

17 de noviembre de 2022
Opinión espontánea
Logotipo de Abitare

Respuesta de Abitare

Thank you Andy. Glad we managed to get everything sorted out for you. Was a bit of a challenge but in the end we got there!

Valorada con 5 estrellas sobre 5

Mary - Customer Services

Wow what can I say about Mary in customer services - we had a couple of faults with our Alexander & James sofa's - faults being buttons coming off to a spring snapping and poking through the underneath of our sofa. Mary's perseverance in contacting Alexander & James was second to none - I gave up on getting the sofa's fixed but Mary carried on contacting them - it has taken from April to October to sort, if it wasnt for Mary I would still have a sofa with a spring sticking out of it. Many thanks again Mary, you are a superstar x

24 de octubre de 2022
Opinión espontánea
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Respuesta de Abitare

Thank you very much for your kind words Kate. Service issues are always the most difficult to deal with and most often its a thankless task. Mary does her very best to try and get everything sorted. Will pass on your comments. Thank you again.

Valorada con 5 estrellas sobre 5

An honest opinion

We have now purchased a number of items and the whole experience has been top draw.
I would suggest visiting the store if possible to obtain the teams unique friendly professional and helpful manner.
Would always think of this store first when in the market for these types of products.
Thank goodness the real world selling experience is alive and kicking.

30 de junio de 2022
Opinión espontánea
Logotipo de Abitare

Respuesta de Abitare

Thank you very much both for that review. It is great to hear that you have enjoyed your experiences so far and we certainly enjoy having you both in store. Hope this fun and positive relationship goes on for many many years to come. We believe that that "human experience" can't be replaced by zoom calls or on line shopping. Thank you again and have a superb weekend.

Valorada con 5 estrellas sobre 5

Quality worth returning for

Approximately 16 years ago bought 3 piece suite bedroom fittings and dining suite. Not the cheapest but quality second to none,first class service back then,i have returned time to update my preferences,after couple of visits decided just what we wanted ..no pressure sales,again the staff so helpful,will defo be returning too add new statement prices to complement new suite and deco thank you

6 de junio de 2022
Opinión espontánea
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Respuesta de Abitare

Hi Karen. Thank you for your lovely comments. We really do try our hardest to make sure everyone is happy and looked after. Great to see you back and look forward to helping out in the future:)

Valorada con 5 estrellas sobre 5

Fantastic service from Meghan

Fantastic service from Meghan, she was so helpful. Products are amazing too, we’ll be sure to go back!

14 de mayo de 2022
Opinión espontánea
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Respuesta de Abitare

Hi Danny. Will pass your message on to Meghan. She is a super star and loves her job and loves the clients that she deals with. Thanks again for the comments.

Valorada con 5 estrellas sobre 5

We had our wArdrobe delivery the other…

We had our wArdrobe delivery the other day Adam and Mike the delivery men were amazing had respect for us as well as our home there was no mess everything was cleaned up cannot praise Phil and his team they have been brilliant can’t praise them enough.

31 de marzo de 2022
Opinión espontánea
Logotipo de Abitare

Respuesta de Abitare

Hi Fiona, so glad that we could live up to your expectations and that you have exactly what you wanted, when and in the manner you hoped for. It has been an absolute pleasure having you as a customer.

Valorada con 5 estrellas sobre 5

Natuzzi corner suite

Experienced couple of issues to date with our new suite. First; reclining mechanism noisy on two chairs. Second; foam of one cushion too soft causing it to sink and become very uncomfortable.
Contacted Mary (customer service) at Abitare. On both occasions she and Natuzzi acted promptly arranging for service engineers to attend and correct the concerns. The first was corrected by removal of plastic mechanism stops, which were too hard causing contact noise. The second, the foam was replaced. Thank you to all concerned.
I trust this very expensive suite will now go on to return many years of satisfying service one expects.

28 de marzo de 2022
Opinión espontánea
Logotipo de Abitare

Respuesta de Abitare

Glad we got everything sorted for you and I can only apologise for any issues you had. If you ever need anything in the future please drop me a line.

Valorada con 5 estrellas sobre 5

Fantastic service from Meghan

Fantastic service from Meghan, very polite very efficient and went through the whole description of the sofa to me, even sent the colour swatch.
Now i’m waiting on my delivery which i’m sure will be as professional as Meghan was. Thank you so much.

28 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and as…

Excellent customer service and as important brilliant after sales service . We have bought a number of items of furniture from Abitare and recently we had a problem with our Natuzzi sofa - Abitare dealt with this quickly and efficiently . Highly recommend Abitare

17 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptionally helpful and supportive

Very responsive to my enquiry, with an almost immediate reply to my email, that was both very helpful and friendly.

I was after some service parts for Skovby furniture for which Arbitare are an authorised dealer of; and although I did not purchase the furniture from them, they helped me get the parts, and at no cost.

Exceptional service from Arbitare and also Skovby!

25 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional customer service

Meghan offered exceptional customer service. She was extremely knowledgeable about the product and super friendly and professional. Price was very competitive and the transaction process was seamless. Would purchase again from Abitare and would definitely recommend.

20 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great find !

We came across Abitare whilst searching for a particular sofa. We were lucky enough for John Brailsford to answer the phone. What an absolute gem he has been ! He's extremely knowledgeable across a broad range of furniture, not at all pushy and has been an absolute pleasure to work with. We ended up not only buying a sofa and one chair but also a dressing table with, no doubt, more items to follow. So pleased we came across Abitare with their competitive pricing and broad selection of furniture and delighted we had John to help us with all our decision, he really is a true professional.

6 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Montecarlo desk

I was looking for a nice desk with a good price and John was very helpful and professional. Very happy with the service and I hope the desk arrives on time and in good conditions.

25 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Products & customer service at Abitare

We have used Abitare often, as their quality of furniture is excellent & the best in the area. In this instance were buying new sofas. Their sales consultant, John Brailsford, has excellent Natuzzi product knowledge and was able to advise on the best type of sofas, leather, styles & colour advice etc, to ensure we picked the right products for our home. John provided an efficient service and took time to ensure we considered all the finer details before placing the order. I would recommend both John & Abitare as the place to go if you are looking to purchase excellent quality furnishings for your home, with a top rate customer service experience.

7 de septiembre de 2021
Opinión espontánea

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