Absolute Fire & Security Systems Ltd Opiniones 

66
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable engineer. Work completed to a high standard, clean and tidy and explained what was going on and what he had done.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently had a CCTV system installed at our shop and forecourt by Absolute Fire and Security, and honestly, the whole experience has been fantastic from start to finish. The system itself... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

System upgrade We have had an Alarm system installed by Absolute Security for over 20 years and decided to upgrade. We felt we needed additional detectors and wanted the system connected to our m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Paul was amazing, helpful and very professional. Paul & Jordan were both at my offices for three days installing intruder alarm, both were friendly but at the same time understanding of my heavy work... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalador de sistemas de seguridad

Escrito por la empresa

Based in Godalming, Surrey we help homeowners, businesses, schools and other not for profit organisations find the right security system to create the protection they want. We cover the South East of England and offer intruder alarms, burglar alarms, wireless security systems, fire detection systems, CCTV, access control and other security solutions across Surrey, Hampshire, Thames Valley, London and the Home Counties.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

66 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(66)

10 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Timely installation- mechanic arrived…

Timely installation- mechanic arrived as expected and was very helpful and patient in explaining the new system. Whilst their pricing was reasonably competitive i do find the need to pay a year 1 maintenance charge surprising & disappointing given its new kit - it should be down to the installation people to cover year 1 failures .

2 de enero de 2024
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Dear Mr & Mrs Collard, Thank you very much for your kind review, and years of custom!

The maintenance and warranty are separate.

All new equipment is covered under warranty.

Your maintenance is there for 24/7 telephone support, engineer cloud access, a 4-hour response time and a full on site service 12 months following upgrade, and then every 12 months.

Thanks very much again for your custom.
Best wishes
Absolute Security

Valorada con 5 estrellas sobre 5

Very Pleased

Excellent service from the first phone call to improve my security system until the final insulation. The work was completed professionally, with no mess. It has worked perfectly since the installation. Very Pleased.

13 de diciembre de 2023
Opinión espontánea
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Respuesta de Absolute Fire & Security Systems Ltd

Dear David,
Thanks so much for your kind review. We are very happy to have another satisfied customer.
Many thanks
Absolute Security Systems

Valorada con 5 estrellas sobre 5

Great service, great team, great job!

Great staff, very efficient and friendly with their work ethics and well priced! Very happy with my new alarm.

4 de octubre de 2023
Opinión espontánea
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Respuesta de Absolute Fire & Security Systems Ltd

Dear Anna,
Thank you very much for your review. Its great to have another satisfied customer!
Best wishes
Absolute Security

Valorada con 4 estrellas sobre 5

Basically fine

Basically fine, but I was disappointed that the original quote did not identify that we needed new smoke alarms at an additional cost of £400+

22 de septiembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

On time and the engineer worked well…

On time and the engineer worked well and neatly. One or two minor teething troubles were quickly resolved. It does what it is supposed to do.

4 de septiembre de 2023
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Dear Jonathan,
Thank you for you kind review, I'm glad the system works well for you now,
Kind regards
Absolute Security Systems

Valorada con 5 estrellas sobre 5

In-depth explanation of the alarm…

In-depth explanation of the alarm system, a very kind and patient fitter who answered all our questions however daft! The house was left spotless after the fitting which, I think, is important! Office and survey team excellent. Highly recommend Absolute Security Systems

18 de agosto de 2023
Opinión espontánea
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Respuesta de Absolute Fire & Security Systems Ltd

Dear Anon,
Thank you very much for your kind review. There are no daft questions at all! We look forward to providing an equally high level of on-going service.
best wishes
Absolute Security Systems

Valorada con 4 estrellas sobre 5

A painless process

The engineer was prompt, friendly and efficient. The system is working well.

19 de julio de 2023
Opinión espontánea
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Respuesta de Absolute Fire & Security Systems Ltd

Dear Jerry,
Thanks so much for you kind review, glad to hear all is working well.
Many thanks
Absolute Security

Valorada con 5 estrellas sobre 5

Fantastic Service!

I required both alarm and camera systems and from proposing specs to installation everything was easy, well communicated and swiftly accomplished. Fantastic!

Parkhurst Self Drive Hire Ltd

27 de julio de 2023
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Dear Parkhurst Self Drive,

Thank you so much for your review, we're delighted that you have been happy from start to finish. We look forward to providing you with on-going servicing.
many thanks
Absolute Security Systems

Valorada con 1 estrellas sobre 5

This company is far from outstanding…

This company is far from outstanding and gives appalling service . We recently moved into our house with this system in place and because we changed to adt they just didnt want to know . initially I think they thought they were getting a contract . Three failed appointments where the engineer didnt show up . One the third occasion he refused to remove the bell covers which had been agreed by the company . he cited the bell covers were too high and he wasnt prepared to climb up his ladder . however this is the company that installed the bell covers in the first place . now they expect another company to remove them as they have suddenly changed their company policy . I have nothing but praise for our current company ADT . It was a bad experience for us Lesley Blackburn

25 de julio de 2023
Opinión espontánea
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Respuesta de Absolute Fire & Security Systems Ltd

Dear Mrs Blackburn,
Please accept our apologies for the bad experience you have received from us here. We always strive for excellence, but occasionally things go wrong and we hold hold our hands up and apologies. We wish you all the best with your new provider.
Kind regards
Absolute Security.

Valorada con 5 estrellas sobre 5

This company is quite simply outstanding

This company is quite simply outstanding. They were recommended by my aunt and uncle and right from the very first visit with Sandra I was so impressed. She listened to what I did and didn't want and advised without hard selling. The office phone was also answered really quickly every time I rang by a real person who was always helpful. The communication was excellent and nothing was too much trouble. Jed who arrived on the day was simply outstanding and could not do enough to help me and make sure I understood the system and how it all worked. I quite simply cannot speak highly enough of Absolute Security Systems and have already recommended them to friends. My cousin has already used you for her new Alarm system based on my and her parents recommendations. I was very nervous getting the system put in and did not want the house to be like Fort Knox and ASS have way exceeded my expectations. Most importantly I LOVE my new alarm system and it is so easy to use - just what I wanted. Thank you to the whole team!!

13 de abril de 2023
Opinión espontánea
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Respuesta de Absolute Fire & Security Systems Ltd

Thanks so much for a kind review.
It's all about listening to your requirements and providing you with the correct solution.
Best wishes
Absolute Security System

Valorada con 5 estrellas sobre 5

Absolute Security - A Fantastic Company

We chose Absolute Security on the basis of recommendations from neighbours and we're delighted we did! We came into contact with a number of different departments at the company and, of course, the guys that fitted our new system and every member of the team we spoke to was supremely friendly, helpful, knowledgable and professional. We whole heartedly recommend Absolute Security Systems!

10 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick response to all calls when…

Quick response to all calls when booking service and update of system

engineer was extremey good, polite and careful to respect the house (shoes off, cleran and tidy etc)

28 de octubre de 2022
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Dear Adrian,
Thanks very much for you review of our service team. Glad you're happy.
Best wishes
Absolute Security

Valorada con 5 estrellas sobre 5

Absolute Security

From the outset, Absolute Security have been a fantastic company to work with. The installation was seamless and the administrative staff helpful and efficient going above and beyond to help us trace and rectify an issue.

19 de enero de 2023
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Thanks very much for your very kind review. We think we're a fantastic company to work with too! We look forward to providing your on-going service and support package.
Best wishes
Absolute Security Systems

Valorada con 5 estrellas sobre 5

Upgrade - Excellent Products and Customer Service

We recently upgraded our office intruder alarm and added a new CCTV System. Installed with the minimum distruption to the staff and they explained clearly how to operate and very easy to use. Very friendly and professional company and would not hesitate in recommending them if you need to secure your premises.

20 de enero de 2023
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Dear Susan,

Thank you very much for your kind review and endorsement of our company. Product selection is very important to ensure your security and usability.
Best wishes
Absolute Securitty

Valorada con 4 estrellas sobre 5

Good engineers. Good job

The engineers were very patient and stayed until after dark to finish the job. The work was neatly finished and everything works correctly. Good job thank you

14 de diciembre de 2022
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Dear Dr Clark,
Thanks very much for your kind review. We're very happy to have another satisfied customer.
Best Wishes
Absolute Security

Valorada con 5 estrellas sobre 5

Would recommend

The guys that installed the system were excellent, polite, tidy and efficient.
Would definitely recommend.

11 de octubre de 2022
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Dear Paul,
Thanks for taking the time to write a review for us. We're delighted to have another happy customer.
Best Wishes
Absolute Security Systems

Valorada con 5 estrellas sobre 5

From initial enquiry to fully installed…

From initial enquiry to fully installed system's it was a pleasure working with Absolute Security, the quality of the installation was superb, and the people very professional.

20 de octubre de 2022
Opinión espontánea
Logotipo de Absolute Fire & Security Systems Ltd

Respuesta de Absolute Fire & Security Systems Ltd

Dear Robert,
Thank very very much for you review and endorsement of us. I'm sure you'll be equally please with our on-going service and support package,
Many thanks
Absolute Security Systems

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