Bourne End & Henley Security Systems Opiniones 

92
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mark has just been for the annual service on my alarm and cctv system. He is always on time, knowledgable, tidy and really pleasant. I’ve known him for years as have had BEHSS alarm for a long time.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have had our alarm system maintained by BEHSS for many years and have always found them to be reliable and very pleasant to deal with. Mark is punctual, friendly and very efficient. Would not hesi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've been a customer of Bourne End for around 4 years - they installed a new intruder alarm system for our office in Henley and have serviced it annually since then. We always get the best of servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

BEHSS has serviced my alarm system for a few years now and I have always found them to arrive on time, be thorough with the service and to give honest advice about any improvements. Highly recommende... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalador de sistemas de seguridad

Escrito por la empresa

Alarms and CCTV systems to keep your property in the Thames Valley safe. Call Bourne End & Henley Security Systems Ltd on 01628 520 162 today.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(92)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always excellent service

Mark has just been for the annual service on my alarm and cctv system. He is always on time, knowledgable, tidy and really pleasant. I’ve known him for years as have had BEHSS alarm for a long time. It is really nice to see the same person.
BEHSS are a great company to deal with, you always get a response quickly and on the rare occasion I have had to call an engineer out it has be prompt. I highly recommend them.

30 de junio de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Valorada con 5 estrellas sobre 5

5 star service

A great local company that go the extra mile, always friendly and considerate.

5 de junio de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Nigel - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Valorada con 5 estrellas sobre 5

BEHSS has serviced my alarm system for…

BEHSS has serviced my alarm system for a few years now and I have always found them to arrive on time, be thorough with the service and to give honest advice about any improvements. Highly recommended.

1 de junio de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Thank You Maggie for this 5 Star review, your feedback is greatly appreciated.

Valorada con 5 estrellas sobre 5

Great company to deal with

We have had our alarm system maintained by BEHSS for many years and have always found them to be reliable and very pleasant to deal with. Mark is punctual, friendly and very efficient. Would not hesitate to recommend.

21 de mayo de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Mrs Webster, we are pleased that you are happy with our services - thank you for this positive review - your feedback is greatly appreciated.

Valorada con 5 estrellas sobre 5

BEHSS installed my alarm system a…

BEHSS installed my alarm system a number of years ago. I have never had any concerns or complaints as they have always provided an excellent service. I can highly recommend them.

14 de mayo de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Ian, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Valorada con 5 estrellas sobre 5

This will be the third time I used this…

This will be the third time I used this company on different projects and right from the first phone call I've never had to question anything, very friendly staff and after discussing my requirements on each project with roger he made a few suggestions and different ways on getting the best system to suit the job and for the budget ,always worked to suit my time lines witch was a god send as we where never ready on time and they always where able to work around us

13 de febrero de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Tommy, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Valorada con 5 estrellas sobre 5

Great service from a super team

We've been a customer of Bourne End for around 4 years - they installed a new intruder alarm system for our office in Henley and have serviced it annually since then. We always get the best of service from Roger, Mel, and the team - lovely people to work with, and the engineers are reliable and friendly. We wish they covered a larger area so they could help with our other offices! Would highly recommend.

10 de marzo de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Claire - Thank You for this 5 Star review, your feedback is greatly appreciated.

Valorada con 1 estrellas sobre 5

This is easily the worst company I have…

This is easily the worst company I have dealt with during my house refurbishment. They have demanded money before any works were started. They have never completed a full handover, despite receiving full payment. If I ever query anything, Roger will send an abusive text or email, rather than trying to find a solution. I have got to the point that I am paying another company to complete their work, as it is too intimidating and upsetting to contact BEHSS any more. I wish I had never been introduced to them.
Since writing this review, I have contacted BEHSS to request the security code so that I can get another company to finish setting up the CCTV and take over the system. They have not responded to this request. So even though I have fully paid for the system, I cannot access it and am awaiting codes from the manufacturer. If they cared about customer service, they would have set me up properly in the first place.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Thank you for taking the time to share your feedback.
We're sorry to hear you feel this way, as it doesn't reflect the experience we strive to provide. We would respectfully disagree with the way events have been described here and would welcome the opportunity to speak with you directly.
Please contact us to discuss further.

Valorada con 5 estrellas sobre 5

A simple annual alarm service

A simple annual alarm service. Very friendly and efficient team. I had a new technician who was very knowledgeable. I have used them for years and will continue to do so.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Carmen - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Valorada con 5 estrellas sobre 5

house alarm annual service

Antony came to service our house alarm. He was pleasant without too much chatting, helpful, and efficiently got on with the job.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Sally, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Valorada con 5 estrellas sobre 5

Excellent service

Our engineer was very polite, helpful, friendly and on time would definitely recommend Anthony from SA

11 de febrero de 2026
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Jacky - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Valorada con 5 estrellas sobre 5

Impressively reliable and punctual

Impressively reliable and punctual, engineer Mark consistently arrives on schedule and resolves any issues. Excellent service.

28 de diciembre de 2025
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Thank You for this 5 Star review, your feedback is greatly appreciated.

Valorada con 5 estrellas sobre 5

Well organised and prifessi9nal

Well organised, our annual check-up on our alarm. An excellent service carried out professionally and efficiently.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Julia - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Valorada con 5 estrellas sobre 5

The company responded quickly and the…alarm repaired

The company responded quickly and the engineer Mark arrived early and quickly sorted everything out would recommend

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Michael, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Valorada con 5 estrellas sobre 5

Maintenance

Very nice engineer quickly tested all parts of system came out ok happy for another year

28 de octubre de 2025
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Colin, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Valorada con 5 estrellas sobre 5

Easy to arrange and confirm

Easy to arrange and confirm, prompt arrival, courteous and professional service

8 de octubre de 2025
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

We really appreciate you leaving us this 5star review - thanks Graham.

Valorada con 5 estrellas sobre 5

thorough check-over

Once again Bourne End & Henley Security Systems carried out an impeccable check of our alarm system. Checked everything thoroughly giving us confidence for another year.

30 de septiembre de 2025
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Chris - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Valorada con 5 estrellas sobre 5

The engineer is always on time

The engineer is always on time, friendly and knowledgeable. Great service over the years.

22 de agosto de 2025
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Caroline, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Valorada con 4 estrellas sobre 5

Refit after double glazing

My alarm system needed re-fitting after I had double glazed windows and doors installed. The work was executed perfectly, on time and with attention to detail by an assistant who is cheerful and knowledgeable.

19 de agosto de 2025
Opinión espontánea
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Respuesta de Bourne End & Henley Security Systems

Hi Netty - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

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