Accessories Warehouse Opiniones 

265
•
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered something back in July 2023 and I'm still waiting!! I send emails every so often and I always get the same response... Your goods have been delivered, your tracking number will come up soon... Ver más

Valorada con 1 estrellas sobre 5

Pre ordered a PS5 on September 23rd. #1438 Will not answer phone calls or emails after trying numerous times, i just want a refund now. Promising items he can not deliver and then ignoring paying cu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This small business has gotten a lot of abuse because of complications resulting from PS5 sales, by no fault of their own, which is evident from the many one-star ratings. It sucks that the mentione... Ver más

Valorada con 1 estrellas sobre 5

Would be no stars if I could. Do not give any money whatsoever to this company. My 13 yr old son gave £462.32 for a Ps5 that never came. They stalled until after the 120 day limit for visa pass... Ver más

Información sobre la empresa

  1. Tienda de electrónica
  2. también en la categoría
  3. Proveedor de servicios de juegos
  4. Tienda de videojuegos

Escrito por la empresa

We’re one of the UK’s fastest growing gaming companies, aiming to make an impact in the gaming space - serving thousands of gamers across the UK. We believe that gamers are the backbone of this industry. Without them, we wouldn’t be able to do what we love each and every day. With competitive pricing, swift and free delivery on offer for hundreds of products, it’s our goal to make the thrill of games available to everyone in the easiest manner possible.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

265 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(265)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I would definitely recommend…

I would definitely recommend Accessories Warehouse to purchase goods from, I pre ordered a playstation 5 before xmas they kept me up to date with my order through email and where more than helpful answering many questions in which I ask them and I recieved my purchase on the date the said and got a tracking number as well will be definitely ordering from them again

25 de febrero de 2021
Valorada con 5 estrellas sobre 5

I had my ps5 today very happy with the…

I had my ps5 today very happy with the company due to no fault of theirs it was due b4 Xmas but they offered me a refund were I did not take as every company was in the same situation due to Sony but I would use this company again as they kept me up to date with every thing as soon as they had the information

23 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I received a PS5 console from AW

I received a PS5 console today from AW. During a time of a pandemic a lot of distribution efforts by Sony and of course delivery company’s in general hindered the market at the end of the year to no fault of their (AW) own. But as soon as my console became available I was informed right away and delivery was next day too!

They were helpful regardless of my lost patience and that is admirable.

They replied to my messages on the same day most times and even on sundays too they would keep not just me, but all customers in the loop.

I recommend AW to anyone looking for any computer hardware and accessories. They are a trustworthy business and have a kindness I would like to see more of.

23 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommend

Quick and easy purchase. Received confirmation email about order and when it’s going to be delivered. Delivered quicker than stated.

22 de febrero de 2021
Valorada con 4 estrellas sobre 5

Long Story Short...

I ordered new Joy-Cons from this site because my original pair were damaged.
It was my first time ordering from this site and I didn't know what to expect...

The results of my order were perfect and I got what I asked for. Got my Joy-Cons, in clean and perfect condition!

21 de febrero de 2021
Opinión espontánea
Logotipo de Accessories Warehouse

Respuesta de Accessories Warehouse

Hi Jacob,

Thank you for taking the time to leave us a review. I can see that you left 4 stars so if there is anything we can do to improve that would have made your experience better we would love to hear it. Any suggestions that improve our customer's experience are always welcome.

Many Thanks,

The Accessories Warehouse Team

Valorada con 5 estrellas sobre 5

i emalied about a rough time frame for…

i emalied about a rough time frame for a delivery and the person on the other end: Luke Trewin was incredibly helpful. he told me a rough time frame and helped change my phone detail. over all 100% happy with the service

18 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Last resort for Nintendo switch

AW was last website in the whole uk having Nintendo switch console in stock. I was a bit concerned at first but my console was delivered in two days and it’s working perfectly. The website has an option to pay with Klarna which makes the bigger orders easier to order and pay off!

16 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very fast and efficient

Very fast and efficient. Bought it on Thursday evening and arrived on Saturday Morning. I sent them an email communication and not even an hour past, I had a reply back to my query. Will buy again and thank you for the support.

15 de febrero de 2021
Valorada con 4 estrellas sobre 5

Great company

I ordered a Sony PS5 Headset before launch. Due to issues with supply chain, I had to wait some time for the item. The company have been very honest and open about the situation and kept people informed. They offered refunds if people didn’t want to wait. Considering the situation, I think that team handled it very well. I’ve now received the item, and I’m very happy with it. I will be I’m using this company again in the future

11 de febrero de 2021
Valorada con 5 estrellas sobre 5

Ordered a dualsense charging station…

Ordered a dualsense charging station for ps5 from these in September and through no fault of theirs could not be dispatched on release day in November but they kept me well updated and even though it took 2 months after release date to arrive it did arrive and I can't fault the service or the professionalism shown throughout

31 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered TV screen cleaning solution…

Ordered TV screen cleaning solution from this company as a test before make a bigger purchase as I was unsure after the mixed reviews.

However I can say that from the moment of ordering I was assured and I had both Emails and text messages with order updates and even a follow up courtesy Email checking I received my order and that I was happy and if I would like to leave a review.

Thanks Jeffery and the AW team, I understand you are a small 2 man band business and you don’t always get treated fairly or as a priority with suppliers but you sure offer a professional and personal service.

Thanks again
DJATOM

30 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Warning: Important, PLEASE READ

I placed an order on the 16th of December for a playstation 5 console , I had waited until the 17th of January to receive it but due to sony they didn't release any stock to this retailer.

After reading previous reviews I thought this website was a scam, I tried calling them but it would go to the answering machine as to why I thought the company is a scam.

I requested a refund just to see if this company is a scam or not and was given a refund confirmation, I can confirm that I've received my refund and this company is NOT a scam. ( order 2191 )

I will be buying games, laptops, mobile phones , and the playstation 5 with this company.

The service received via email is brilliant and extremely fast.

Once again sorry for accusing you of being a scam and thanks for the great service !!

22 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy first purchase

This is the first time I’ve used Accessories Warehouse and to be honest I was a bit unsure if to purchase from them or not but I need not have worried. They said they would text and email me when my order was going to be dispatched and they were true to there word. I made an enquires online and within 5 minutes I got a reply with the answers to my questions. I will definitely use them again for any games because they are a lot cheaper than Amazon although you don’t get your order the next day I got mine within 5 days of submitting my order.

21 de enero de 2021
Logotipo de Accessories Warehouse

Respuesta de Accessories Warehouse

Hi Andrew,

Thank you for such a positive review! We are so glad you had a great experience shopping with us! We hope to deal with you again in the near future.

All the best!

Accessories Warehouse

Valorada con 5 estrellas sobre 5

Quick and fast service

Quick and fast service, but I was charged twice for delivery, after an email to complain about the extra delivery charge, it has since been refunded. I couldn't ask for better service !

14 de enero de 2021

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