Accommodation.co.uk Opiniones 

882
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dan was fabulous! There was never a time where we didn’t know what was going on during all processes! Dan was super accommodating, helping with any problem or questions we had and was always available... Ver más

Valorada con 5 estrellas sobre 5

Gabriella has been very helpful and efficient regarding the research of a new tenant. She also kept me updated with all the steps and how the research went. Being far from Birmingham I felt very c... Ver más

Valorada con 1 estrellas sobre 5

Very poor experience with them. Responsiveness and communication was poor from the start. Nevertheless I liked the property I viewed and proceeded with the application. After everything was through, t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Veverly and Sean exceeded expectation by maintaining contact with me throughout the entire process and keeping me informed at all times. A very rare occurrence I’m finding lately which is greatly appr... Ver más

Información sobre la empresa

  1. Agencia de alquiler de inmuebles
  2. también en la categoría
  3. Agencia de alquiler de apartamentos
  4. Agencia inmobiliaria
  5. Agentes inmobiliarios
  6. Compañía de administración de propiedades
  7. Tasador inmobiliario

Escrito por la empresa

Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

882 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 38% de las opiniones negativas

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4,4

Todas las opiniones

(882)

121 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceptional service from start to finish!

Renting a new place can often be overwhelming, but Aaron from Accommodation.co.uk made it completely hassle-free. He was prompt, professional, and kept me informed at every step of the journey. Excellent communication and top-tier customer service. 10/10 would recommend!

Thank you, Aaron, and the team at Accommodation.co.uk for making the process so smooth. Highly recommended!

6 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast move in by Aaron

Aaron was brilliant at helping me move in fast! He got everything sorted quickly within just a few days and that has helped me out massively! Fully recommend!

5 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience with Aaron

Great experience with Aaron. He showed us the studio & explained in detail the features, pricing & the benefits of living there. He was patient answering questions & replies to emails quickly too. I am still considering a move there, it would be convenient as a base for 3 months before finding a permanent place to live.

4 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Active and good communication

Really good communication, actively helpful and just all round good service. Had a lot of less than stellar property managers in the past so really great to find someone whose consistent and on it

31 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

As a landlord

As a landlord, I have been extremely pleased with the service provided by this property maintenance company. They are reliable, professional, and always respond quickly when repairs are needed. What I particularly appreciate is that they genuinely look after the landlord's interests by finding cost-effective solutions and ensuring repairs are completed at a reasonable price without compromising on quality.

Their communication is excellent, work is carried out to a high standard, and they are proactive in identifying issues before they become more expensive problems. Thanks to their efficient and affordable approach, both my properties and tenants are well looked after. I would highly recommend them to any landlord looking for a trustworthy and value-focused maintenance company.

31 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have to say it’s a pleasure at last…

I have to say it’s a pleasure at last an agent who keeps envolved every step of the way plus the photographer is amazing even drone Ariel views Gabrielle is a very good contact for me and has dealt with everything professionally and very fast which is great Thanks Gabrielle will use you again for sure

21 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing Experience with a Fully Managed Service

I instructed Accommodation.co.uk to provide a fully managed service for my property. Unfortunately, my experience fell well below the standard I expected.

From the outset there were issues with missed appointments, delays in completing the inventory, poor communication and a lack of proactive management. Later, despite informing the agency well in advance that I intended to move back into my property at the end of the tenancy, there was a delay in serving the Section 21 notice and I repeatedly had to chase for updates throughout the possession process.

The checkout inspection failed to identify the full condition of the property and even omitted utility meter readings. The agency-arranged end-of-tenancy clean also fell below the standard I expected, and I had to arrange additional cleaning before I could move back into my home.

To be fair, the agency ultimately recovered the outstanding rent arrears and the cleaning costs from the tenants, and individual members of staff were courteous and tried to help. However, the overall experience was characterised by poor communication, repeated delays and a lack of attention to detail. I frequently felt that I was managing the managing agent rather than benefiting from a fully managed service.

I hope the agency reviews its internal processes and communication so that future landlords receive the standard of service they are paying for. Based on my experience, I would not use the agency again.

20 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gabriella was brilliant

Gabriella was brilliant! I did have someone beforehand and I felt the communication wasn’t great and it felt like it was going to be a slow process of renting the property. When Gabriella took over, we managed to sort everything with 2 days. Her comms were great and advised of everything before going ahead with anything. Thank you!

25 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a viewing appointment arranged by…

I had a viewing appointment arranged by Gabriella Roberts, but it was cancelled a few days later. We had already made our family arrangements based on the confirmed appointment, so this caused unnecessary inconvenience.
After the cancellation, I asked when the viewing would be rescheduled and was told I would receive an email with the new date and time. I waited five days but received nothing. I then sent a follow-up email asking for the new appointment details, but there was no response. Two days later, I sent another email, and after a further three days, I still had not received any reply.
The lack of communication and follow-up was very disappointing. If the viewing could not be rearranged, a simple update would have been appreciated. Based on my experience, I cannot recommend this agency to anyone looking for a smooth and professional renting process.

Now only i saw many bad reviews on this company. If i know before i will never follow up or apply through them.

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am really happy with everything!

I am really happy with everything! Reliable, viewings digitally saving time and money which is why they can have such competitive pricing! Even when my tennant raised issues at the start (June), they smoothed the situation and helped the relationship between me and my tennant- fabulous. Reply to emails reliably and every staff member is great!

16 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Grateful for outstanding service

Grateful for outstanding service
I'm surprised by some negative reviews as my personal experience with Accomodation staff has been positive throughout. Helen (who is no longer with the business) was a star and managed to finalise all paper work for us to move in in less than a week from the viewing. We rented a two bedroom flat in central Liverpool for two years. Our point of contact for this period was Chelsea. The flat was in great condition, so we didn't need frequent repairs, but when we did raise something, it was actioned immediately. Chelsea was approachable, responsive and helpful at every touchpoint. Our landlord was understanding and prompt with his communication. After renting through private landlords for 10 years prior I was hesitant to rent through an agency, but this experience proved me good agencies with good people exist. We received our deposit in full without any issues.
Thank you Accomodation Team for provide us with stable and safe housing for two years. We will cherish the memories made in this flat.

15 de junio de 2026
Opinión espontánea

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