Excellent service from Curtis. He arrived exactly on time, removed the PrepayPower meter quickly and professionally, and made sure everything was working perfectly before leaving. He also cleaned up e... Ver más
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Consulta las opiniones de los clientes
Had my boiler/central heating system upgraded several years ago by Actavo. I was delighted with the new system! I needed an EV Home charger fitted so I contacted them. Job done very quickly and with n... Ver más
I would like to leave a review for the technician Curtis who installed my Prepay Power service today. He was extremely friendly, professional, and attentive throughout the whole visit. He worked ver... Ver más
Was pretty tough finding an installer to come over to West Cork but once he arrived, Martin gave a fabulous services. He was on time, courteous, very efficient and knowledgeable. The installatio... Ver más
Información sobre la empresa
Escrito por la empresa
We are an international partner for delivering construction, engineering, and infrastructure services, offering a multitude of services across different sectors to our many valued clients. In operation over 50 years, we have our roots in a number of businesses that came together in 2015 under the Actavo brand. While our service offerings are diverse, what we have in common across all our operations is an unwavering commitment to delivering excellence for our clients and their customers, underpinned by rigorous quality standards, a multi-award-winning safety performance and industry-leading customer experience.
Información de contacto
Westland House, Westland Park, Willow Road, D12 DK12, Dublin 12, Irlanda
- +35314190900
- info@actavo.com
- actavo.com
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Awful, rude, avoid
This company does work for Scottish Power. Two awful firms in bed together, who play the blame game on each other with you stuck in the middle. Neither willing to admit who got it wrong. In the last week or so Actavo have tried to cancel their engineer visit, then sent someone who was not qualified to do the job. Not a good idea when you are dealing with electricity. They have cut us off, been rude, been aggressive, refused to provide their details when we wished to complain and generally been as unhelpful as possible. If you are chosing a supplier that uses this firm, AVOID. To put this into context, think Open Reach - but worse.
Not even worth one star...I would be ashamed if I worked for this company.
It's a shame we can't actually leave Actavo Zero stars. They are a complete disgrace of a company. Our new build property has a faulty electricity meter fitted that burnt out only 21 days after moving in and on top of Christmas. I am now 8 months pregnant and apparently they will not be handling our complaint going forward. Need I say that our insulation was exposed and our entire house could have been destroyed... Along with our semi-detached neighbour.
Highly recommend avoiding any company that uses Actavo to fit any equipment. They will not express empathy to a situation nor will they handle a complaint honestly or professionally.
They have declined our request of compensation because our house builder gave us a goodwill gesture (for how they handled it. Not how the meter was fitted unacceptably!!!)
Let me down... not reliable.
My opinion/experience
This is the dis-organised mess of a company that do installation and maintenance for Sky, I suggest they are to be avoided.
THEY CLAIM
Sky
Actavo has supported Sky in the delivery of in-home installations and services since 2003 and, in 2011, Actavo became Sky’s sole business partner across the island of Ireland. We provide a fully Sky branded installation and maintenance service and support an average of 27,000 domestic and business customers per month.
MY EXPERIENCE
4 to 6 weeks to get a dish fixed... what a joke. Not a fit for purpose partner for Sky
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