Allied Drinks Systems Opiniones 

760
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista tr... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My second order with Allied Drinks Systems. Overall everything is brilliant. Super quick delivery. Excellent prices. And with this last order I accidentally provided an old address, but the supp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing customer service!!!! Sophie got in touch letting me know that the pumps I had ordered with my mini syrups were only compatible with the larger bottles. This was a great help as the website... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de máquinas de café
  2. Tienda de café
  3. Establecimiento de café
  4. Máquina expendedora de café
  5. Mayorista de café

Sobre Allied Drinks Systems

Escrito por la empresa

At Allied Drinks, the home brewing and coffee shop supply store, we’re family-run and fuelled by an unwavering love for coffee. Providing a nationwide service, we've been supplying customers across the country with quality coffee machines and vending supplies since 1993. Allied Drinks is trusted by baristas as the go-to coffee supply store in the UK.

From our warehouse in Eastbourne, East Sussex, we provide tea and coffee supplies to coffee shops, homes and more. Our refreshments and coffee supply store offers popular brands such as Shmoo Milkshake, Summit Coffee, Eureka Grinders, Birchall, Simply, and also offer a wide range of Coffee Machines.

We offer free next working day delivery on orders over £69 (mainland UK) and you can order up to 4:30PM for same-day dispatch (Mon-Fri).


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

760 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(760)

46 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Purchased a large box of biscuits to…

Purchased a large box of biscuits to put into gift bags, to my horror found all the packs are out of date by 6 months and taste horrific, I called the company and nothing they can do!!
Advised them they need to write next to the product in big letter, OUT OF DATE!

10 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very happy

Very happy. Quality. Arrived a day later than said, not quite 'next day delivery', but okay. Maybe don't over-promise and cut yourself some slack. No one will mind.

31 de marzo de 2026
Valorada con 5 estrellas sobre 5

Fantastic company - highly recommend them

Normally I call to place my orders but I used the website, particularly as there was a discount on offer, and it was simple to use with good information about the products listed. I think the team at Allied are fantastic - always available for advice general enquiries and support. They are such a great company to deal with - the staff are a credit to them too.

13 de marzo de 2026
Valorada con 4 estrellas sobre 5

Product was on back order but as soon…

Product was on back order but as soon as it was ready they shipped it so fast. :)

5 de marzo de 2026
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Respuesta de Allied Drinks Systems

Thanks for your review. We are sorry your order was placed on backorder. Sometimes this happens if we get several large orders in one day but we do really appreciate your patience with this. We are glad you recieved your order next day once it was dispatched :)

Kind Regards,
Allied Drinks

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, fast delivery, packaging great

26 de febrero de 2026
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Respuesta de Allied Drinks Systems

Thank you very much for your order and excellent review. Best wishes, Allied Drinks.

Valorada con 5 estrellas sobre 5

Great experience

Quick delivery, quality product and great price.

11 de enero de 2026
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Respuesta de Allied Drinks Systems

Thank you very much for your order and great review. Best wishes, Allied Drinks.

Valorada con 5 estrellas sobre 5

Easy to navigate website

Easy to navigate website, super fast delivery

5 de noviembre de 2025
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Respuesta de Allied Drinks Systems

Thank you very much for your order and highlighting our easy to use website! Best wishes, Allied Drinks.

Valorada con 5 estrellas sobre 5

Allied drinks gingerbread syrup

Allied drinks online ordering is simple to do.
Gingerbread syrup is my favourite.
Good value for money
Delivery within two days.
Keeps you upto date
Five stars all the way.

16 de enero de 2026
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Respuesta de Allied Drinks Systems

Thank you very much for your order and lovely review, Jane. Best wishes, Allied Drinks.

Valorada con 5 estrellas sobre 5

The communication was perfect

The communication was perfect. I ordered the BZ10 on a Sunday and received the usual automated reply with a receipt. On Monday morning I received an email confirmation from ADS confirming the order and telling me that the machine would arrive on a pallet the following day. Sure enough it came on Tuesday, well packed and in perfect condition. No problems with the machine. I am a happy customer. I chose to buy from ADS, because I did not want to deal with a drop box company. It cost a bit more to do it this way, but I have peace of mind. Well worth the extra money for the excellent service.

11 de enero de 2026
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Respuesta de Allied Drinks Systems

Thank you very much for your order and lovely review. We hope you enjoy your machine :) Best wishes, Allied Drinks.

Valorada con 4 estrellas sobre 5

Cancelled order - but handled it well

Cancelled my order with no explanation, same day I placed it. At least they refunded my card.

Edit: Customer services contacted me following my review and apologised and explained the situation, including a discount code. Many thanks.

7 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

A story of two halves.

I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because the machine hadn’t then arrived.

Christmas closure was the issue and early in January my magnificent grinder arrived and works exceedingly well. I also received very apologetic and professional email from Harvey explaining the delivery problem.

So I changed my stars to 4. If there hadn’t been the mixup with the emails, it would’ve been five.

29 de diciembre de 2025
Logotipo de Allied Drinks Systems

Respuesta de Allied Drinks Systems

Good morning Mark,

Thank you for very much for your order and for taking the time to leave a review.

Your order was placed on 29th December while our office was closed for the Christmas period. This closure was stated on our website, along with the information that any orders placed during this time would be processed upon our return on 2nd January.

We can confirm that your order was dispatched on 2nd January when we reopened and was delivered to you on Monday 5th January.

We understand how receiving automated review request emails during this period may have been frustrating. Unfortunately, these emails are sent automatically by Trustpilot and coincided with our Christmas closure.

We do hope this clarifies the situation, and if you feel this information changes your experience, we would truly appreciate it if you would consider updating your review.

Best wishes,
Allied Drinks

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