Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista tr... Ver más
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Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista tr... Ver más
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I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because... Ver más
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My second order with Allied Drinks Systems. Overall everything is brilliant. Super quick delivery. Excellent prices. And with this last order I accidentally provided an old address, but the supp... Ver más
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Amazing customer service!!!! Sophie got in touch letting me know that the pumps I had ordered with my mini syrups were only compatible with the larger bottles. This was a great help as the website... Ver más
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Escrito por la empresa
At Allied Drinks, the home brewing and coffee shop supply store, we’re family-run and fuelled by an unwavering love for coffee. Providing a nationwide service, we've been supplying customers across the country with quality coffee machines and vending supplies since 1993. Allied Drinks is trusted by baristas as the go-to coffee supply store in the UK.
From our warehouse in Eastbourne, East Sussex, we provide tea and coffee supplies to coffee shops, homes and more. Our refreshments and coffee supply store offers popular brands such as Shmoo Milkshake, Summit Coffee, Eureka Grinders, Birchall, Simply, and also offer a wide range of Coffee Machines.
We offer free next working day delivery on orders over £69 (mainland UK) and you can order up to 4:30PM for same-day dispatch (Mon-Fri).
Unit 28 Hawthorn Road, BN23 6QA, Eastbourne, Reino Unido
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Purchased a large box of biscuits to put into gift bags, to my horror found all the packs are out of date by 6 months and taste horrific, I called the company and nothing they can do!!
Advised them they need to write next to the product in big letter, OUT OF DATE!
Very happy. Quality. Arrived a day later than said, not quite 'next day delivery', but okay. Maybe don't over-promise and cut yourself some slack. No one will mind.
Easy to place an order and the delivery was received very quickly.
Normally I call to place my orders but I used the website, particularly as there was a discount on offer, and it was simple to use with good information about the products listed. I think the team at Allied are fantastic - always available for advice general enquiries and support. They are such a great company to deal with - the staff are a credit to them too.
Product was on back order but as soon as it was ready they shipped it so fast. :)

Respuesta de Allied Drinks Systems

Respuesta de Allied Drinks Systems
Never had a problem in the years I’ve been using these guys, always deliver

Respuesta de Allied Drinks Systems

Respuesta de Allied Drinks Systems

Respuesta de Allied Drinks Systems
Placed order on Internet saved money and it was delivered on time thank you

Respuesta de Allied Drinks Systems
Prompt service good prices and great customer service

Respuesta de Allied Drinks Systems

Respuesta de Allied Drinks Systems
Allied drinks online ordering is simple to do.
Gingerbread syrup is my favourite.
Good value for money
Delivery within two days.
Keeps you upto date
Five stars all the way.

Respuesta de Allied Drinks Systems
The communication was perfect. I ordered the BZ10 on a Sunday and received the usual automated reply with a receipt. On Monday morning I received an email confirmation from ADS confirming the order and telling me that the machine would arrive on a pallet the following day. Sure enough it came on Tuesday, well packed and in perfect condition. No problems with the machine. I am a happy customer. I chose to buy from ADS, because I did not want to deal with a drop box company. It cost a bit more to do it this way, but I have peace of mind. Well worth the extra money for the excellent service.

Respuesta de Allied Drinks Systems
Cancelled my order with no explanation, same day I placed it. At least they refunded my card.
Edit: Customer services contacted me following my review and apologised and explained the situation, including a discount code. Many thanks.
I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because the machine hadn’t then arrived.
Christmas closure was the issue and early in January my magnificent grinder arrived and works exceedingly well. I also received very apologetic and professional email from Harvey explaining the delivery problem.
So I changed my stars to 4. If there hadn’t been the mixup with the emails, it would’ve been five.

Respuesta de Allied Drinks Systems
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