Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista tr... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista tr... Ver más
La empresa ha respondido
I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because... Ver más
La empresa ha respondido
My second order with Allied Drinks Systems. Overall everything is brilliant. Super quick delivery. Excellent prices. And with this last order I accidentally provided an old address, but the supp... Ver más
La empresa ha respondido
Amazing customer service!!!! Sophie got in touch letting me know that the pumps I had ordered with my mini syrups were only compatible with the larger bottles. This was a great help as the website... Ver más
La empresa ha respondido
Escrito por la empresa
At Allied Drinks, the home brewing and coffee shop supply store, we’re family-run and fuelled by an unwavering love for coffee. Providing a nationwide service, we've been supplying customers across the country with quality coffee machines and vending supplies since 1993. Allied Drinks is trusted by baristas as the go-to coffee supply store in the UK.
From our warehouse in Eastbourne, East Sussex, we provide tea and coffee supplies to coffee shops, homes and more. Our refreshments and coffee supply store offers popular brands such as Shmoo Milkshake, Summit Coffee, Eureka Grinders, Birchall, Simply, and also offer a wide range of Coffee Machines.
We offer free next working day delivery on orders over £69 (mainland UK) and you can order up to 4:30PM for same-day dispatch (Mon-Fri).
Unit 28 Hawthorn Road, BN23 6QA, Eastbourne, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service, parcel arrived really quickly given the time of year & kept me updated. Great price too

Respuesta de Allied Drinks Systems
Very fast dispatch & delivery. Great product. I will shop again.

Respuesta de Allied Drinks Systems
Purchasing was extremely easy, and problem free.
The delivery was prompt, the bag of coffee beans was new to me but proved excellent and the coffee and chocolate capsules were as usual - brilliant!

Respuesta de Allied Drinks Systems
I ordered thinking I would receive item by the 19th December , i contacted ADS twice and just got an email back saying look at the link on Yodel, when I looked on their tracking services, It said it was out for delivery on the 18th and never arrived and then it said it was out for delivery on the 19th and still did not arrive. It finally turned up at 20.40 on the 20th of December which is no good because I needed it for the 19th …….trying to contact Yodel is like trying to win the lottery… good luck if your item is sent by them!!!!😡

Respuesta de Allied Drinks Systems
I mistakenly ordered the wrong syrup and with one quick and easy phone call the order was changed. Great hassle free interaction.

Respuesta de Allied Drinks Systems
Superfast delivery and as ever the product is excellent at a fairly competitive price. I do wish they would sort out their purchasing website that keeps on messing up my delivery address and this time to avoid grief and worry I had to email them to let them know where exactly I wanted the item delivered to.

Respuesta de Allied Drinks Systems
Fast efficient service and delivery of my choice.

Respuesta de Allied Drinks Systems
Excellent customer service from Harvey and the team. An incorrect item was collected for return the next day and the correct replacement received the day after. Customer service is everything.

Respuesta de Allied Drinks Systems

Respuesta de Allied Drinks Systems
I honestly and wholeheartedly couldn't recommend Allied Drinks System's enough! Harvey got in touch with me straight away to let me know the Bezzera Duo DE bz in white i had ordered had unfortunately sold out. He did however instantly offer me an upgrade so I didn't have to wait at no extra cost to the Bezzera Matrix DE bz model! It's such a brilliant and beautiful espresso machine! I am absolutely in love with the colour changing LED side panels! He also at no extra charge and a sign of good will threw in some really lovely and freshly roasted light roast (my favourite) coffee beans. Summit Twenty Two Peaks their own in house roasted coffee beans which are absolutely delicious! They have tasting notes of caramel, toasted nuts and citrus. If you're thinking of buying anything from this company don't hesitate, they have excellent customer service it is honestly top notch! They also respond to emails very quickly and dispatched my items very securely packaged and incredibly fast so no real waiting around. Best service I've ever experienced especially when it comes to purchasing an espresso machine! Thank you again Harvey and all the team at Allied Drinks System's I will definitely be using your services again soon.
Emails to keep me up todate,also a personal email regarding the company.
Great company for all your coffee items,whether your a company or just a customer

Respuesta de Allied Drinks Systems

Respuesta de Allied Drinks Systems
Amazing customer service!!!!
Sophie got in touch letting me know that the pumps I had ordered with my mini syrups were only compatible with the larger bottles. This was a great help as the website didn’t explain this.
Sophie went above and beyond to ensure my shopping experience with Allied Drinks was a great one.
Thank you Sophie for being a star. I will defo be shopping with Allied Drinks again. 10/10

Respuesta de Allied Drinks Systems
Slight glitch with the order that was corrected with remarkable speed and efficiency - and very nicely too. Ideal.

Respuesta de Allied Drinks Systems

Respuesta de Allied Drinks Systems
Excellent customer service, friendly staff and products delivered safely and on time.

Respuesta de Allied Drinks Systems
Always top quality items at a reasonable price. Like earrings you get every time you buy. Always along use buy date on them. Delivery arrives very quickly.

Respuesta de Allied Drinks Systems
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.