Easy to do business with, Cameron Osborn was very helpful and explained everything to me and what I could expect, especially using an umbrella company for the first time
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Consulta las opiniones de los clientes
Prior to registering, i requested an illustration for my day rate which came through quickly, showed a clear outline off all the workings and was easy to understand. I registered over the phone,... Ver más
La empresa ha respondido
I've used ADVANCE Contracting Solutions more than once. Callum Hayes set me up quickly and efficiently, with minimum fuss to myself. Really helpful. Everything I needed to supply to them was driven... Ver más
La empresa ha respondido
Had a lovely phone call with a person called Jess Day, she was very polite and and bubbly, made all complicated sounding questions simple to understand (English isn’t my strong point). We had a good l... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre ADVANCE CONTRACTING SOLUTIONS
Escrito por la empresa
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Información de contacto
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Reino Unido
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,8
Excelente
1 mil opiniones
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 24 horas
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Very helpfully and polite and coached…
Very helpfully and polite and coached me if I was struggling with any of the questions
8 de julio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Hello Kenneth,
Thank you for your review! We're delighted to know the service being provided to you is excellent. I believe it was Callum from our contractor Onboarding team who answered your query, who always goes the extra mile to help our Contractors! I have forwarded your review to Callum and he is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again
The ADVANCE Team
High margin charge
High margin charge, wouldn't go with this umbrella company if I had a choice, much cheaper ones around
3 de julio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Ruzi,
We're saddened to have received your review. We are always reviewing our margins to ensure we remain competitive in the market, and although we may not be the very cheapest, our service is 2nd to none. We always answer the phone within 3 rings, and you'll always speak to a person directly - providing world-class service in every interaction.
If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks,
The ADVANCE Team.
Cerise from accounts is brilliant and…
Cerise from accounts is brilliant and has been so helpful, knowledgeable and lovely. Go to Advance as an Umbrella company I highly endorse it
2 de julio de 2025
Opinión espontánea
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Hello Paul,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. Cerise always goes above and beyond to ensure our solutions and processes are well understood, all whilst maintaining the highest levels of world-class service.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon, Cain.
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on our world-class service, so it's encouraging to know this is being delivered.
I have forwarded your review to Callum who completed your registration, and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The clarity was good and he explained…
The clarity was good and he explained everything to my understanding
27 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Hello Pius,
Thank you for your review! We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Cameron on our Contractor Onboarding Team who completed your set up. I have forwarded your review to Cameron who completed your set up and he is very grateful for the feedback!
We're very happy to know the service being provided to you has been deserving of 5 stars. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Never had a problem with this firm,they…
Never had a problem with this firm,they do my tax return as well 5 stars
26 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Hello Darren,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We pride ourselves on our world-class service here at ADVANCE, so it's encouraging to know this is being delivered. I believe it was Cameron on our contract Onboarding Team who dealt with your latest query.
I have forwarded your review to the Returns team and they are very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Hi I phoned up couple times regent new…contact the office
Hi I phoned up couple times regent new starter sheet guy
26 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Hello Mark,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Rachel on our Contract Support Team who dealt with your query.
We value world-class service here at ADVANCE, and we know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve queries at the first point of contact. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Hello Samuel,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! I believe it was Callum on our contract Onboarding Team who dealt with your latest query. We value world-class service here at ADVANCE, from your first call to your last payment.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Great customer service
I have recently joined Advance. So far, I have found them to be very helpful. When I speak to them on the phone, they promptly answer, have short waiting times between transfers, and are eager to answer every question thoroughly
25 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Alice,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractors time is, so we always aim to answer calls within 3 rings and resolve queries at the first point of contact.
I have forwarded your review to Katie who dealt with your latest request, and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon, Alwyn,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Rachel from the Payroll department who you last spoke with who always goes above and beyond to help our Contractors in any way possible.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Lee,
Thank you for your review! We're happy to know you have had a positive experience with ADVANCE. I believe it was my colleague Cameron who completed your registration, who always goes above and beyond to explain our processes and procedures. I have forwarded your review to Cameron and he is very grateful for the feedback.
We're confident your experience will continue to be positive, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very informative.I got an excellent and…
Very informative.I got an excellent and quick support.
Many Thanks!
25 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Thank you for your review! We're delighted to know the service being provided to you is excellent. I believe it was Rachel from our contractor support team who answered your query, who always goes the extra mile to help our Contractors! I have forwarded your review to Rachel and she is very grateful for the feedback.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again
The ADVANCE Team
Just as the name; you are "advance" for real!!
Just as the name; Advance Contract" takes "advance" move in making sure employee is happy to perform his duty by providing him with everything he needs to work especially personal protective equipment. This I haven't experienced for the past 6 months I have been in this construction job.
25 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Thank you for your review! We're very happy to know the service being provided to you has been ‘Advance’ and deserving of 5 stars. We know how important our Contractor's time is, so we always aim to answer calls within 3 rings, and resolve queries at the first point of contact.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again
The ADVANCE Team
Never any issues
Never any issues with payments, always answer the phone and answer any queries that I have promptly.
24 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. I believe it was Rachel on our Payroll department who dealt with your latest query, who always takes the time to ensure our Contractors are aware of our processes.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
As always great professional service
As always great professional service. Dealt with enquiries immediately. Will definitely use again.
23 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good Morning Sanj,
Thank you for your review. World-class service is a top priority here at ADVANCE, from answering calls from within 3 rings and resolving queries form the first point of contact. From On-boarding to Contractor Support, we value world-class service at every step.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Gregory,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, from your first call to your last payment.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Well described and spoken
13 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Matthew,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! I believe it was Callum on our onboarding team who completed your registration, who goes the extra mile to explain our processes, whilst maintaining the highest levels of professionalism.
I have forwarded your review to Callum and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very professional and easy to contact.
Very professional and easy to contact.
12 de junio de 2025
Opinión espontánea
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We value world-class service here at ADVANCE, and this starts with answering calls within 3 rings, and where possible, resolving queries at the first point of contact.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Quick and easy to sign up
4 de junio de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Aaron,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractors time is, so we're always aiming to make the registration process as simple and easy as possible.
I have forwarded your review to Cameron who completed your setup and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
I signed a statement that clearly says…
I signed a statement that clearly says advance will pay my salary sacrifice of £350 per week into my pension they are now saying it gets paid in on the 19th of every month so this is not what I signed as per my agreement they have came back and told me this I’ve sent a reply back they haven’t responded
9 de junio de 2025
Opinión espontánea
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Derek,
We are saddened to have received your review. I have raised this with our Payroll team who have advised they have now replied to your most recent email sent yesterday afternoon. I can confirm that all our Pension contributions, be that workplace pension or private pension contributions via a salary sacrifice are sent to respective providers a monthly basis, on or around the 19th of the month (if the 19th falls on a weekend). Rest assured that all contributions taken from your payments will be sent to your chosen provider.
If you have any more questions relating to salary sacrifice or your payments in general, please don't hesitate to get in touch.
Thanks,
The ADVANCE Team.
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