Easy to do business with, Cameron Osborn was very helpful and explained everything to me and what I could expect, especially using an umbrella company for the first time
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Consulta las opiniones de los clientes
Prior to registering, i requested an illustration for my day rate which came through quickly, showed a clear outline off all the workings and was easy to understand. I registered over the phone,... Ver más
La empresa ha respondido
I've used ADVANCE Contracting Solutions more than once. Callum Hayes set me up quickly and efficiently, with minimum fuss to myself. Really helpful. Everything I needed to supply to them was driven... Ver más
La empresa ha respondido
Had a lovely phone call with a person called Jess Day, she was very polite and and bubbly, made all complicated sounding questions simple to understand (English isn’t my strong point). We had a good l... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre ADVANCE CONTRACTING SOLUTIONS
Escrito por la empresa
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Información de contacto
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, Reino Unido
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4,8
Excelente
1 mil opiniones
Ha contestado el 90% de las opiniones negativas
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Callum is very helpful and Advance have…
Callum is very helpful and Advance have been very efficient, I'm really pleased with the service so far.
13 de mayo de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! Callum is on our on-boarding team, and always takes the time to explain our processes, ensuring our Contractors are well-informed.
I have forwarded your review to Callum and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Great service and very responsive
I used Advance for 18 months and they were quick, accurate, and responsive. Also charge a sensible amount for what it is they do. I recommend them for anyone else needing an umbrella.
12 de mayo de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Steven,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. We know how important our Contractors time is, so we always aim to answer calls within 3 rings.
We run a 'refer a friend' scheme here at ADVANCE, whereby you can earn rewards for any Contractor your refer who goes on to be paid by ADVANCE, so if you do know of anyone in need of our services, please don't hesitate to pass their details along.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning OIeg,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We consider ourselves experts in our industry, so it's encouraging to know this is being delivered.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Responsive and efficient
Advance has proved to be very responsive and efficient in all my dealings with them. I have no hesitation in recommending their services.
9 de mayo de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Adrian,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, and we know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve queries at the first point of contact.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
All issues were dealt with quickly and…
All issues were dealt with quickly and efficiently
6 de mayo de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Rich,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. We know how important our Contractor's time is, so we always aim to answer calls within 3 rings, and resolve any queries at the first point of contact.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Helpful, Informed & Clear
Helpful, Informed & clear with answers to my questions.
Had excellent product knowledge which made his explanations concise.
7 de mayo de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Paul,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on being experts in our industry, answering any and all questions from our Contractors.
I believe it was my colleague Cameron who completed your registration, who always goes above and beyond to ensure Contractors are kept informed of our processes. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Had queries to do with pay and pay…
Had queries to do with pay and pay slip. Required a referral to supervisor but still answered all queries within 2 minutes. The call was answered straight away (no queueing system). Best service I've had in a long long time from any helpline!
2 de mayo de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Stuart,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service extremely highly here at ADVANCE, and this starts with no automated phone lines and every call answered within 3 rings.
I believe it was my colleague Amelia who took your call, Amelia is on our Support team and always goes above and beyond to help our Contractors in whatever way possible. I have forwarded your review to Amelia and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
All done quickly,customer service very…
All done quickly,customer service very helpful and explained any problems I had , would advise anybody to give them a try , thanks
29 de abril de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon David,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Darci who completed your registration - who always goes above and beyond to help our Contractors in whatever way possible.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Dickson,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! World-class service is always at the forefront of our minds here at ADVANCE, so it's encouraging to know this is being delivered.
I believe it was my colleague Abbie who you last spoke with, who always goes above and beyond to help our Contractors in any way possible. I have forwarded your review to Abbie and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
The cost is so expensive over £1000…
The cost is so expensive over £1000 year then arsk if you need ya tax return doing
1 de mayo de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Gilbert,
We are saddened and surprised to have received such a poor review. We are constantly reviewing our margins to ensure we remain competitive within the industry, whilst maintaining the highest levels of service to our Contractors. We may not always be the cheapest provider out there, but we are also never the most expensive and the service provided by ADVANCE is 2nd to none.
With regards to asking if you require help with your self-assessment, we ask every sub-contractor who sets up with ADVANCE if they need help with their submission - as many Contractors who are new to being self-employed get nervous and confused on what their responsibilities are and what information they need to provide to HMRC. ADVANCE takes these worries away and gives peace of mind to thousands of contractors.
If you ever have any questions regarding payments, your account, or our Tax Return service, please don't hesitate to get in touch.
Thanks,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Oleksandr,
Thank you for your review! We're very happy to know you are happy and the service provided to you has been deserving of 5 stars. We are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Kyle,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We know how important our Contractor's time is, so we always aim to make our registration process as quick and easy as possible, whilst maintaining the highest levels of service.
I have forwarded your review to Darci who completed your sign up and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Consistently Top Quality Service
We have used Advance for our accounting needs in our IT services business since 2019 and they have consistently done a top quality job. Alex and Dylan are awesome, and we look forward to working with them for many more years.
Advance are really responsive, and they always get to grips with the matter at hand. Even in the really busy times of year we get a prompt response, and a consistently professional and high quality level of service.
Keep up the good work!
25 de abril de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Mat,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We have made massive improvements to our Accountancy service over the years, so it's encouraging to know this is being noticed and the service is world-class!
I have forwarded your review to the Accounting team and they are very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon David,
Thank you for your review! Straight to the point, much like the service provided by ADVANCE! We're very happy to know the service being provided to you has been deserving of 5 stars.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Darci was very friendly
Darci was very friendly, professional and very clearly explained my options and gave what I believed by my own calculations was a reasonably accurate illustration of my pay.
22 de abril de 2025
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Donald,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! Darci is on our on-boarding team, and always makes the registration process as easy as possible, maintaining the highest levels of professionalism and ensuring our Contractors understand our solutions.
I have forwarded your review to Darci and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Joseph,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We know how confusing the world of Contracting can be, so we always aim to make our processes as simple and easy as possible.
I believe it was my colleague Jack on our Tax Return team who you last spoke with, who always goes above and beyond to help in whatever way possible. I have forwarded your review to Jack and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Shepherd,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! World-class service is our top priority, and this always means remaining polite and professional with every Contractor we speak to.
I have forwarded your review to Rachel and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good afternoon Andrew,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve any queries at the first point of contact.
I believe it was my colleague Rachel who you last spoke with, who always does her best to help in whatever way possible. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning Emeka,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on our world-class service, so it's great to know this is being delivered.
I believe it was my colleague Cameron who completed your most recent registration, who always goes above and beyond to help in whatever way possible. I have forwarded your review to Cameron and he is grateful for the feedback. We're confident this level of service will continue and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Respuesta de ADVANCE CONTRACTING SOLUTIONS
Good morning,
Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! World-class service is a top priority here at ADVANCE, so it's encouraging to know this is being delivered.
I have forwarded your review to Darci who completed your registration and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
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