Placed an order with this company on 3/14/23. Never received any shipping information or update and the order was total of around $100. Sent numerous inquiries via email, whatsapp, and company chat on... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
After discovering Afrobasket via an Instagram add, I am proud to say that my orders have been excellent. If they continue with this standard. Arhhhh, every African I know will be shopping with them. I... Ver más
Working from home has never been any better knowing fully well that my shopping is on its way and I dont need to drive out. Nice innovation Afrobasket to deliver food online. Nice thought to happen in... Ver más
Used Afrobasket for the first time and this company could teach a lot of other company’s how to operate. Good prices and delivery charge. Placed order had excellent e mail communication. The delivery... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Online and telephone shopping for your African and Afro Caribbean food stuff and groceries. You shop online and we get it delivered to you in the comfort of your home. ALL UK postcodes.
Información de contacto
Reino Unido
- contactus@afrobasket.co.uk
- afrobasket.co.uk
4,5
Excelente
91 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Afrobasket, a top notch Africa tires GM
Afrobasket always has fresh goods,good customer relationships,always accepts their customers opinion and their price are corresponding with others,at afrobasket stores,I got almost what I needed in my kitchen.
2 de abril de 2026
Opinión espontánea
Excellent customer service
Issue with the shipping however they sorted it out and I received my item. Excellnt customer service. Will be using afrobasket in the future
20 de enero de 2025
Opinión espontánea
Good customer service.
16 de enero de 2024
Very efficient and trustworthy services…
Very efficient and trustworthy services
I will always recommend
25 de agosto de 2023
Opinión espontánea
Respuesta de Afrobasket.co.uk
Hi Linda, many thanks for your review. My apologies for the delay. From our conversation you have confirmed your order has now been received. Thank you for shopping with us.
Unfulfilled Order. Avoid.
I laughed when I saw the request to review this company using Trust Pilot. I doubt that this place is for real.
My Order was not fulfilled and I had to use my payment provider to get my money back. I do not recommend.
5 de agosto de 2023
Respuesta de Afrobasket.co.uk
Dear Customer, I am extremely sorry to hear about this. We are unable to locate your order information. Please can you email us @ contactus@afrobasket.co.uk so we can investigate the matter for you please.
shrimp stock
Ordered shrimp stock, it did take a while to come but as soon as this was realised by Jay, he made phone contact and sent the stock through. Would definitely use again.
1 de marzo de 2023
Opinión espontánea
Unfulfilled Order and Unresponsive Custom Service
Placed an order with this company on 3/14/23. Never received any shipping information or update and the order was total of around $100. Sent numerous inquiries via email, whatsapp, and company chat on the company web page. No response ever provided. It is now May with no update or response other than generic answering messages on the company page chat option. Have not received product or refund and have started to process charge back with my credit card company. .
1 de mayo de 2023
Opinión espontánea
Took a while to receive item but it did…
Took a while to receive item but it did arrive safe and sound. Would order again.
26 de marzo de 2023
Opinión espontánea
Got everything I wanted and requested…
Got everything I wanted and requested for, great deals and good customer service.
6 de febrero de 2023
Highly professional and efficient…
Highly professional and efficient company that exceeds my African Grocery needs. It is the customer service for me! Many thanks to the Afro Basket team.
27 de febrero de 2023
What I ordered was not in stock and…
What I ordered was not in stock and this was replaced by 3 different items I presume of same value. I left my telephone number when I purchased the goods but no call received to confirm what replacements I would prefer.
27 de febrero de 2023
Very bad company
Worst company 1/3 of stuff missing from order and they refuse to pay me my money back.
16 de febrero de 2023
Opinión espontánea
Good service.
14 de febrero de 2023
Good customer service
Good customer service
Understandable and Caring,
Good products.
24 de diciembre de 2022
Money refunded
Thank u Afrobasket for the swift response. My money has been refunded
19 de diciembre de 2022
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.