House, Home and Garden Opiniones 

600
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely item very well packaged. Delivered quickly with good communication about the order Well worth it for the money

Valorada con 5 estrellas sobre 5

Best price I found online for the bedside tables I ordered and dispatched so quick. Was a bit nervous ordering from an unknown website but my nerves were unnecessary as it went smoothly and the tables... Ver más

Valorada con 5 estrellas sobre 5

The product I purchased (Large Heavy Duty Plastic Tree & Shrub Containers) is of very good quality and set at an affordable price. There's a great selection of sizes to choose from giving the sizes in... Ver más

Valorada con 5 estrellas sobre 5

I ordered what I thought was a peat free compost but on receipt I saw that it wasn't quite what I had ordered (although it was the same brand). I raised this with the company by email and Karl respond... Ver más

Información sobre la empresa

  1. Jardín
  2. también en la categoría
  3. Tienda general

Escrito por la empresa

House, Home & Garden is the evolution from where it started as AK Kin Garden Supplies in 2019. Originally a gardening sundries supplier, we kept adding to our product ranges which lead to adding homeware products to our portfolio. At House, Home & Garden we aim to continuously increase our product ranges for both inside and outside spaces of your home. Our biggest aim is to provide great products at amazing prices along with the best service. Owned & run by brothers Adam and Karl we are a family business. Our customers are at the heart of everything we do, so you can rest assured you will always receive the very best service from start to finish.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

600 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(600)

55 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very poor delivery service

Th delivery driver delivered to a completely different address. It was a flat & up a flight of stairs that I had to go to retrieve too very heavy bags of compost. And delivery driver lied that I had signed for it. In fact there was no one else even at the wrong address when he just dumped the parcels !

4 de abril de 2024
Logotipo de House, Home and Garden

Respuesta de House, Home and Garden

Hello Jane,

I hope you are well and thank you for bringing this to our attention. I am very sorry to hear that DHL driver delivered to the incorrect address. It is our understanding that their system automatically marks the delivery as 'SIGNED FOR' and the customer name, even when the item has been left at the address without being handed directly to the customer.

I have raised this issue with DHL and asked that they speak with their driver regarding the incorrect address being delivered too.

Please accept my sincere apologies on their behalf and be assured that this is not the typical level of service that the provide, nor do we expect. If there is anything I can do to help you, please do not hesitate to contact me at enquiries@akkin.co.uk.

Kindest regards,
Karl.

Valorada con 5 estrellas sobre 5

Happy gardener

From ordering item and delivery was so quick. Excellent service, excellent price, will buy again. Thanku to the team from a happy gardener.

1 de marzo de 2024
Valorada con 5 estrellas sobre 5

Excellent service

I just wanted to say how helpful Karl was ensuring I had a prompt delivery of fresh compost (among other things). I am very impressed indeed by the service and products.

6 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The collection process through Amazon…

The collection process through Amazon was far too complicated and not like other collection pickups. I do many pick ups and they are simple and quick. I will not use this again.

5 de febrero de 2024
Logotipo de House, Home and Garden

Respuesta de House, Home and Garden

Hello and thank you for your feedback.

Was this intended for us, as you placed your order via our website, not Amazon and I do not believe you have requested for your order of Strulch to be collected?

Kindest regards,
Karl.

Valorada con 5 estrellas sobre 5

Prompt service and very helpful

Prompt service and very helpful. I made an error on my order; they were very happy to help resolve the issue and rearranged delivery quickly and without quibble. I would definitely recommend them.

4 de febrero de 2024

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