House, Home and Garden Opiniones 

600
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely item very well packaged. Delivered quickly with good communication about the order Well worth it for the money

Valorada con 5 estrellas sobre 5

Best price I found online for the bedside tables I ordered and dispatched so quick. Was a bit nervous ordering from an unknown website but my nerves were unnecessary as it went smoothly and the tables... Ver más

Valorada con 5 estrellas sobre 5

The product I purchased (Large Heavy Duty Plastic Tree & Shrub Containers) is of very good quality and set at an affordable price. There's a great selection of sizes to choose from giving the sizes in... Ver más

Valorada con 5 estrellas sobre 5

I ordered what I thought was a peat free compost but on receipt I saw that it wasn't quite what I had ordered (although it was the same brand). I raised this with the company by email and Karl respond... Ver más

Información sobre la empresa

  1. Jardín
  2. también en la categoría
  3. Tienda general

Escrito por la empresa

House, Home & Garden is the evolution from where it started as AK Kin Garden Supplies in 2019. Originally a gardening sundries supplier, we kept adding to our product ranges which lead to adding homeware products to our portfolio. At House, Home & Garden we aim to continuously increase our product ranges for both inside and outside spaces of your home. Our biggest aim is to provide great products at amazing prices along with the best service. Owned & run by brothers Adam and Karl we are a family business. Our customers are at the heart of everything we do, so you can rest assured you will always receive the very best service from start to finish.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

600 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(600)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good experience

Fair price, arrived quickly.
Delivery driver was excellent, ensured that although my package was left outside it was protected from the rain.

17 de diciembre de 2023
Valorada con 5 estrellas sobre 5

The merchant was quick dealing with my…

The merchant was quick dealing with my order it was delivered bye AHL on the time they said it would be delivered
The Chicken Manure was a really good price comparing other suppliers
I would definitely buy from this merchant again

27 de noviembre de 2023
Valorada con 2 estrellas sobre 5

Your prices are amazing but when it…

Your prices are amazing but when it comes to your delivery charges it leaves a lot to be desired - I ended up not buying a very large order from you as it looked like the individual delivery costs were simply multiplied up per bag so i only ordered one bag in the end - it’s a real shame

6 de noviembre de 2023
Logotipo de House, Home and Garden

Respuesta de House, Home and Garden

Hello and thank you for taking the time to leave us a review.

Our shipping costs are calculated at the checkout, as the couriers we use charge us per parcel. We used to build the shipping costs into the price of our products but have found that the majority of people prefer it this way with the shipping costs added at the checkout. The benefit of this is that it allows us to pass on any discounts we receive from the couriers. For example, DHL offers us a discount for every additional parcel in a single order. So you would be charged £5.40 for your first parcel and £4.20 for every parcel after that.

It is by doing this that we are able to offer such competitive prices on our products, as a lot of other sellers build the shipping costs into their prices.

Taking your order as an example. If you had ordered two bags it would work out at £28.92 + £9.60 shipping - bringing the total price paid to £38.58. Whereas, if you were to buy the same 2x bags from the next cheapest seller you would end up paying £37.98 + £6.99 shipping - bringing their total to £44.97.

I hope this provides some clarity and reassures you that we do all we can to provide our customers the very best products, at the very best prices with a range of shipping options to suit all needs.

Kindest regards,
Karl

Valorada con 1 estrellas sobre 5

I still haven’t received my order and…

I still haven’t received my order and paid extra for next day delivery.

25 de septiembre de 2023
Logotipo de House, Home and Garden

Respuesta de House, Home and Garden

Hello Lucy,

I hope you are well and thank you for bringing this to our attention. I am very sorry to hear that you have not received your order, especially after paying for next day delivery. Upon checking the tracking with DPD I can see that they are requesting a description of the goods so that they can conduct a search if their depot. This leads me to believe that your order has gone missing whilst moving through their network. I have provided them with the description and will monitor for updates. Please be assured that I will do everything I can to get this issue resolved for you as soon as possible. Please accept my sincere apologies for the inconvenience caused by this issue with DPD.

Kindest regards,
Karl

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