When The Bank Says NoOpiniones 

I can't recommend Becky highly enough! She brought a fresh, crystal-clear perspective to my customer journeys and really helped me the way I operate. Her advice is completely jargon-free, practical, and tailored to exactly where your business is right now. If you are feeling stuck and ready to scale to the next level, she is exactly the person you need in your corner! Joe

A big thank you to Bekie Pepperrell and Daniel Sherry for making things so easy. Both were very professional, friendly and kept me informed every step of the way, it couldn’t have been easier, they secured a good mortgage package for me so pleased. Would recommend them to everyone looking for a mortgage

Absolutely amazing. Was struggling with previous brokers and when I switched to WTBSN my whole house buying process became a lot of a smoother journey. Would definitely recommend 😊

Great Service, Richard and Rachel went out of their way to help us. When others said no, they said yes. Otherwise would have had to move house, that we didn’t want to do. Thanks once again. Sue and James

I cannot recommend mark enough. My mortgage was far from straightforward but he worked tirelessly to find the right lender and solution for me. The company were always quick to respond to messages and any questions that I had would highly recommend

Really great service would highly recommend.

After looking to remortgage for some time and coming up against advisors that were judgemental and unhelpful it was a breathe of fresh air to speak to these guys. I initially spoke to Ashley who was so caring and empathetic to my situation and was able to help me sort my remortgage out with no stress at all. I then spoke to Becky who was equally helpful and lovely. The app was easy to use and now have a mortgage offer. I would highly recommend ‘when the bank says no to everyone.

I can't praise this company enough. The whole process from 1st call to mortgage offer just over a week!!! Becky and Danielle looked after the application, keeping us updated almost daily and making sure that we knew what was happening all the time to ensure a smooth and de-stressed process. They were so friendly and relatable and I can't praise them both enough. Thank for making a dream come true and for you excellent customer services. I would highly recommend you.

Applied for remortgage with when the bank says no. From start to finish they couldn’t be helpful enough. Mine was quite complex and didn’t think I would be able to achieve my goal but we got there! I would like to say a special thankyou to Ashley and Beckie who were both brilliant and went above and beyond to help me get my remortgage. Thanks again appreciate it so much

I want to start by thanking Rachel and Richard for the time and effort they have put in to sorting my remortgage out. 12 months ago I was told by another broker to sell my house there's nothing they can do. No one will give you a remortgage. Come back to us in 12 months. After nearly giving up I come across WHEN THE BANK SAYS NO. They have helped me massively. I can not thank them enough. No more sleepless night worrying bout what am I going to do... Thank you again Rachel and Richard for sorting it. You both are ⭐⭐⭐⭐⭐

I'm very grateful to When the Bank Says No because as a self-employed person it was hard for me to get a mortgage and I had tried two brokers already. Ashley, Sam and the rest of the team were very helpful and stayed in touch throughout the conveyancing process to make sure everything went smoothly. Without them I would not have been able to buy the home I did so I'm very pleased that I found them.

After being left with some arrears on my current mortgage from the other party, I thought it would be impossible to get a mortgage on my own, but Richard & Rachael have pulled out all the stops & helped me achieve my dream of owning my own home, the communication is fantastic, sending documents through the app makes everything so easy, I couldn’t of asked for a better service, I would highly recommend when the bank says no, when you think it’s impossible to get a mortgage they make it possible

Becky and Daniel were honestly Amazing helping me through all the way with securing me my offer

Couldn’t recommend enough they were both fabulous thank you

The team were brilliant every step of the way, would highly recommend them.

Beckie & Lucy were very helpful from start to finish, always at the end of the phoned if needed

Very helpful Lucy and Rachel are a fab team and if you got any questions they answer them straight away always the other end of the app and really friendly.
Thank you for all your help

Billy and Rachael were fantastic. Couldn’t have been more helpful! Highly recommend.

Being kept in touch and speedy in getting results and I would definitely recommend this service. Becky and Lucy were exceptional in there work

We found a the experience very good the advice was clear they showed a lot of patience and understanding when we struggled a little bit with everything being electronic

Well what can I say it's been a fantastic experience and the customer service is out of this world from first contact with Richard who was assisted by Samuel and Rachel they have all worked really hard and kept me updated along the way thanks very much for your help and advice