Alfred & Co. London Opiniones 

304
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wanted a trusted seller with quality items plus long guarantees, Alfred & Co delivered both. I purchased a 2mm top grade stainless steel curb chain and cuff bangle to wear for swimming on holiday p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

When I placed the order in December, I paid for Next Day Delivery, the chain did not arrive the following day. Got in touch using the online submission form no response so I had to chase again a week... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic Service - fixed my shipping mistake in minutes. Despatched same day; arrived the next. My son loved the chain. Amazing quality & great price. Will definitely be ordering again. Highly recomm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered an 18 inch gold chain for my son’s birthday. It arrived ready quickly (within 2 days of ordering), was beautifully packaged and he was delighted. My suggestions for an even better experience w... Ver más

Información sobre la empresa

  1. Diseñador de joyas
  2. Proveedor de ropa

Escrito por la empresa

Alfred & Co. London are a global jewellery brand selling both men's and women's trending designs.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

304 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

Suele tardar más de 1 mes en responder

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4,0

Todas las opiniones

(304)

66 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Second time I've used this site

Second time I've used this site, absolutely over the moon with what I ordered and received, pricing is great if you don't want to spend a fortune and the quality is really good, had an issue with my order and it was sorted within half an hour of placing my order, would definitely recommend thus to friends and family!

11 de octubre de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the lovely feedback. It's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 1 estrellas sobre 5

Chain snapped within a week

Chain snapped within a week, I've been trying to contact them for 2 weeks with no reply so no refund or replacement. Not impressed by this company

7 de octubre de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Sorry to hear this please contact our customer services team to resolve for you. Kind regards Alfred & Co. London.

Valorada con 1 estrellas sobre 5

No Customer Service

I contacted through email about my order but they did not replied any of my concerns because they sent my item through a rubbish Evri. My item still not arrived

27 de septiembre de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Sorry to hear this please contact our customer services team to resolve for you. Kind regards Alfred & Co. London.

Valorada con 1 estrellas sobre 5

Not to be trusted

Being honest and helpful certainly does not apply to this so called business they say they use a state of the art delivery service after a failed delivery I asked them for proof of delivery through a number of e mails which they sadly ignored I do not doubt it was never despatched but certainly did not arrive at my address eventually I was told as a goodwill gesture they would process my order again for which I was very grateful after about another month needless to say no delivery which has now led me to believe my order has never been processed at all in my experience they are not to be trusted just like their state of the art delivery service don't know why they would not be able to show me their proof of delivery so from my experience they are not to be trusted

1 de julio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you for the feedback, it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 4 estrellas sobre 5

Great service

Great service, my son was very happy with his birthday gift

3 de septiembre de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you for the lovely feedback, it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 5 estrellas sobre 5

Thank you my son loves his necklace

Thank you my son loves his necklace.

22 de agosto de 2024
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you for the lovely feedback, it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 5 estrellas sobre 5

Brilliant service once again

Brilliant service once again. Absolute value for money from Alfred & Co.

29 de agosto de 2024
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you for the lovely feedback, it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 1 estrellas sobre 5

Never received the goods

Never received the goods. Don’t trust this company there a fake . There response will go on below is automated. Even trust pilot warns you wish I read that. Now reported fraud to bank.

19 de agosto de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Hi we have sent you numerous emails to advise that the reason you haven't received your order is because you provided us with an invalid address - you missed your house number off the delivery address!
Please respond detailing your correct full address and we will resend your item!

Kind regards
Alfred & Co. London

Valorada con 5 estrellas sobre 5

They were so helpful

They were so helpful when I ordered the wrong size chain. Helped me return and sent the correct size very quickly.

15 de julio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you for the lovely feedback, it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 4 estrellas sobre 5

Definitely the best value Jewelry

Definitely the best value Jewelry! Very Satisfied Services.

23 de julio de 2024
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the great feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 1 estrellas sobre 5

I give 1 star so I could write a…

I give 1 star so I could write a review. I have been waiting almost 3 weeks for my purchase. I have Sent 3 emails received a response this morning saying according to their tracking this purchase has clearly already been delivered to me, I have asked them to check and advise me where this has been delivered to as I have not received my purchase so they are clearly calling me a liar.... I am going to contact Consumer Trading Standards on Monday morning. I suggest others do the same where your service has been unsatisfactory.

25 de julio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 1 estrellas sobre 5

Bought a chain and paid extra for the…

Bought a chain and paid extra for the engraving. Chain arrived with no engraving. Company are not helpful and telling me it is engraved when I've sent pictures showing it clearly isn't. Very disappointed as paid extra and wanted it special for sons birthday.

7 de agosto de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 5 estrellas sobre 5

Great service

Great service. Had a problem with my chain and they repaired without any quibbles and returned it to me very quickly.

6 de agosto de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 5 estrellas sobre 5

Great company!

The men’s chains are great quality, good pricing and my parcel arrived after just two days overall great company and selection would definitely use again!!

13 de julio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 5 estrellas sobre 5

The chain is perfect

The chain is perfect, my husband has his wedding ring on it as he can no longer get the ring on his finger. The delivery was so unbelievably quick. Thank you.

5 de julio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 5 estrellas sobre 5

Even when I messed up with my order

Even when I messed up with my order, they were brilliant. Gave me my money back and then sent another chain. Absolutely perfect. Thank you.

1 de junio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the lovely feedback it is very much appreciated by the whole team here at Alfred & Co. London. Please visit us again soon.

Valorada con 1 estrellas sobre 5

I ordered 2 chains for my sons which…

I ordered 2 chains for my sons which were the wrong size. I returned them for an exchange and received nothing back. I have received conflicting messages From your customer support!! In other words I paid and received nothing!!

19 de julio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Hi sorry to hear you are unhappy - As discussed with you via email you are a couple of months past your returns date and we also never received anything back from you unfortunately.

Valorada con 5 estrellas sobre 5

Great chain

Quick delivery and well presented. Beautiful chain and my son is over the moon. Will be buying other items in future

5 de julio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

Valorada con 5 estrellas sobre 5

Amazing service

Iv bought 2 bracelets up to now and the quality and service given is amazing. The customer service is also excellent. You will buy with confidence with these guys A+++++ Thanks again 👍

27 de junio de 2024
Opinión espontánea
Logotipo de Alfred & Co. London

Respuesta de Alfred & Co. London

Thank you so much for the lovely feedback it's very much appreciated. Please visit us again soon. Kind regards, Alfred & Co. London.

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