AllBatteries Opiniones 2126

Bought a battery from them for a Dyson vacuum cleaner. Everything was fine initially, but after 1 year of use, the battery stopped charging fully and only lasted around 5 mins per charge.

The battery has a 2 year warranty, so sent it back for “testing” and have heard nothing since. I’ve tried emailing, I’ve phoned multiple times and left messages - nothing. They’ve had the battery since 24th December, no communication since the acknowledgement email that they sent to me when the battery landed back at their premises.

Update 14.02.26:
Rang and emailed on Friday (13.02.26) morning. No response from the company AGAIN!! They seem to be just responding to Truspilot reviews to seem like they actually care.

Update 12.05.26:
After at least 15 emails, 3 phone calls (one of them to their French parent company) and a hell of lot of perseverance - yesterday, I was finally refunded the full amount I paid for the failed battery. Organisation is not this company’s strong point, buyer beware.

After waiting 2 weeks for delivery from France, they sent a different battery to that shown on website at time of order, terminals offset so didn't fit. They accepted the return but no returns label, return postage cost me £12 for somebody elses mistake. They confirmed receipt of the return but didn't process the refund, had to open a dispute with Paypal to get it. They didn't repond to any of my emails and they never answer the phone - AVOID you don't need this kind of hassle - *Follow up on your generic reply - I did try to contact you and you didn't respond, if you want to make it right you can start by sending me a payment for the return postage*

Habe den bestellten Akku nie erhalten. Eine Woche nach der Bestellung habe ich beim Verkäufer nachgefragt und eine Sendungsverfolgung von DPD Frankreich-alles auf französisch - erhalten. Ich war wohl bei der Zustellung nicht zuhause, deshalb hat der Paketdienst das Paket direkt wieder zurückgeschickt! Der Verkäufer wollte das eigentlich klären - ich habe jedoch keine Reaktion mehr erhalten und mir letztendlich 2 Wochen nach der Bestellung mein Geld über Paypal zurückgeholt. Ich rate dringend: Finger weg von AllBatteries!

Took a little while over the Christmas period but to be expected, batteries arrived , all good and working well.

I ordered the UPS Battery at 13.00. It arrivedthe next day.

I purchased a battery from Allbatteries just before Christmas as it was a hard to find product , I was so pleased to find the battery was in stock and against extreme odds very close to Christmas the battery was delivered ahead of time and in perfect condition, communication with the company was very prompt , professional and very reassuring , thank you very much and will definatly be deal with you again

As been mentioned before. The item itself is great but no mention when you place the order it might take weeks to deliver from France. At the time I placed the order it said 2-8 days expected delivery. A while later you get the email to say 21 days. That meant I needed to purchase a temporary charger for my event because this one didn’t arrive in time

All batteries were able to provide me with the right battery at a reasonable price and postage delivered to Northern Ireland when other uk suppliers failed to provide a service. Great service

The batteries are fine, however I needed them fairly quick and they took over 2 weeks to arrive which is ridiculous considering the postage cost!

Your supplied what I considered to be a rare battery with no fuss. A very good service given the issues caused by Brexit. Grandson can now use the walkie talkie that Grandpa has had for years.

i never received it and im still waiting for my refund there communication is terrible they never answer the phone or reply to my answer phone message

Very difficult to get to speak to customer services following dissatisfaction over my battery taking 12 days to arrive when 3-4 days suggested at placement of order.

Ordered two AAA rechargeable batteries for my BT Digital phone. Batteries arrived with correct battery id number but are not correctly manufactured. The 'positive' end of the battery is sunk below the battery casing and will not make contact with the 'positive' connection in the battery compartment. Emailed customer service 12 Nov and tried calling twice but no reply and no one answering phone or calling back.

I ordered a 12v 2ah lawnmower starting battery which arrived well packaged and looked identical to the original Honda battery.
However when I tried connecting it, the spade terminals popped out the back of the connector plug, touched each other and burnt out both wires, and gave me a bad burn on my thumb.
That was a week ago and I've emailed AllBatteries twice (with pics), left a voice message after many attempts at calling with phone never answered.

The price alone made this a great deal. I wanted a replacement for an aquajoy bath lift controller. Aquajoy price £185 for complete unit. After searching around and watching a couple of youtube videos on how to replace the internal battery. Which wasnt to complex. I ordered a replacement battery from Allbatteries at a mere £35 . They did inform me that it would be several weeks as they only make these to order. As they wait untill they have enough on order and make up a big batch of them. Wasn't a problem for me .
The battery was fitted then fully charged and has been working as it should with no issues what so ever.

Easy to use website. One of the few places that I can acquire this particular battery for my alarm system. Reasonably fast delivery. I used to buy from a uk supplier but found out they were using older outdated batteries instead of an updated version. I haves used this company on at least three occasions and have had no cause for complaint.

overall good experience although as an amateur buying batteries I though I was buying a battery with a negative two prong attachment. I did not think the batteries came in many different configurations and although I bought the right batteries with the correct pin outs they were wrong for my application. Now have to buy yet another pair. Think the website could have a option to confirm configuration befor buying.

Excellent service from start to finish. Very easy order process and was kept informed on the progress of my order and delivery through out and delivery was prompt. Would strongly recommend this company to anyone and the price was very competitive.

Very pleased with quality and delivery. Highly recommended to use AllBatteries.