Wish I could give no stars, absolutely horrendous company, I ordered 4 batteries which took so long to get here, I made a mistake and ordered the wrong ones for my camera I emailed on numerous time... Ver más
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Consulta las opiniones de los clientes
Very disappointing service ordered 2 different batteries which they said were in stock. Received a delivery a week later but only half of the order. Tried contacting them by phone, get no answer as au... Ver más
I used this company a few weeks ago and were extremely impressed. I ordered a battery for a Kindle which has saved me a couple of hundred pounds to replace it. From ordering on-line to my item being... Ver más
battery turned up a couple of days later than web site said, but wasnt bothered as needed for start of month anyway Parcel Force tracking was a waste of time, told when it hit this country from Fra... Ver más
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Información sobre la empresa
Información de contacto
Unit 2 Focus Park, Ashbourne Way, B90 4QU, Solihull, Reino Unido
- 0121 506 8619
- customerservice@allbatteries.com
- allbatteries.co.uk
Ha contestado el 52% de las opiniones negativas
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zwei Monaten - Zweimal defekt Batterie - 30 E-Mails
Vor zwei Monaten habe ich bei AllBateries eine Bestellung aufgegeben.
Zweimal wurde mir ein Akku geliefert, beide Male mit ausgelaufener Batteriesäure (defekt). Trotz fast 30 E-Mails mit dem Verkäufer habe ich bis heute keine Rückerstattung erhalten. Ich habe meine Bank kontaktiert. Da die Ware mangelhaft war und zurückgesendet wurde, bitte ich Sie um eine Rückbuchung des Betrages.
Very slow delivery
Very slow delivery, it said the item was in stock on the website but has taken days and still not arrived!

Respuesta de AllBatteries
Poor delivery communication…
Overall the online ordering is misleading regarding delivery. They do not state that the delivery time 'clock' only starts from when they send out an invoice to the customer, which in my case was 2 days after I placed the order.
They do not state that the goods ( in my case) are coming from France. They state 8-10 days for delivery , the French company dispatching it say 10 - 15 days .

Respuesta de AllBatteries
to wait or not to wait
after the initial purchase procedure and delivery waiting period which went smoothly, things went downhill. after the 8 days stated in the website there was no delivery, and no communication from the company. after a few more days i contacted the company only to be informed the delivery was still in transit and may be another 7 or so days, i was given the option to cancel the order which i did, then the next day the delivery arrived. funds were returned and return postage paid, if you are happy with a company who has no communication skills and are willing to wait for the delivery whenever it turns up then this may be a company to use. as for me not again.

Respuesta de AllBatteries
Panasonic NiCads - no problems.
Items as described, excellent genuine Panasonic product. Did not realise that the batteries would come from France; not a problem, just a few days wait. As these are virtually unobtainable in the UK a short wait was not an issue at all. The equipment they are going in is over 40 years old, back in use after decades!

Respuesta de AllBatteries
Battery for 1962 MV Agusta 150 bike
I needed a battery for my 1962 MV Agusta 150 bike and was struggling to find a suitable unit. AllBatteries advertised one that would fit and when delivered it went straight in and was charged ready to be used. A small delay on the delivery date but I was kept well informed of the situation. Would use again.

Respuesta de AllBatteries
Do not use
Do not use. It took 2weeks for my battery to arrive from France. ( not UK ) when I finally recieved it it was over a year old.
It's on charge as we speak so I'm hoping it will come up?

Respuesta de AllBatteries
Wish I could give 0 stars
Wish I could give 0 stars. Terrible service. Said that delivery would be at worst 8 days when I ordered and paid for the item. It is now 3 weeks laters and the batteries have not yet arrived.Their support service get annoyed when I ask where the package is. Apparently it has had to come from France and I should know that it will take a long time. Really really bad - avoid.

Respuesta de AllBatteries
Excellent service
Excellent service, prompt reliable and quality product at reasonable price

Respuesta de AllBatteries
Outstanding
Can’t fault this company for speed of delivery and quality service and product. Excellent

Respuesta de AllBatteries
4 aH Hedge Cutter Battery
4 aH Hedge Cutter Battery.
Although the delivery time was longer than I had anticipated, the battery was delivered according to the suppliers schedule, The item was very well packed and represented excellent value for money in that it was less expensive than similar items offered on the internet.

Respuesta de AllBatteries
Everything was in order and on time
Everything was in order and on time

Respuesta de AllBatteries
Appalling
Appalling. Needed a battery urgently and was told they had them in stock. They didn't say that the battery was in France! I've waited four days and just got a message to say it will be another 10 - 15 working days! Mis-leading information like this means that I will never buy from this and recommend that others avoid them too.

Respuesta de AllBatteries
Ordered on 27/4/25 from uk
Ordered on 27/4/25 from uk, sent invoice saying 8 days for delivery. Then told after over a week it’s coming from France and given a different invoiced dated 5/5/25 finally got battery on 13/05/25 customer services a joke. Avoid avoid avoid

Respuesta de AllBatteries
Great customer service
I did actually get the wrong battery delivered after ordering correctly but the staff were efficient and very professional in sorting out my return and refund which was a good experience

Respuesta de AllBatteries
Poor delivery time
Poor delivery time, be aware the batteries come from France

Respuesta de AllBatteries
Senco screw gun battery
Wanted a battery for my old Senco duraspin screw gun for a backup well happy with battery but when I ordered it it says from Birmingham that’s why I order has only live about 20mile away so thought be here in couple days but then found out it coming from France ? They should state where the stock is coming from etc still happy with battery and my old screw gun now working happy days

Respuesta de AllBatteries
Delivered as requested
Delivered as requested. Working as expected. Will use allBatteries again. Thank you

Respuesta de AllBatteries
The purchase of my 24v
The purchase of my 24v - 3amp heavy duty battery for my Bosch cordless SDS was affordable & fitted perfectly.
As a previous purchaser from All Batteries historically, I am.happyvwith my purchase price & the product. Delivered within 7 days in good order. Thank you.

Respuesta de AllBatteries
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