We used Allens catering equipment for our wedding which we held in our garden at home. The service we received from them was superb right from the initial enquiry through to the delivery and col... Ver más
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We used Allens catering equipment for our wedding which we held in our garden at home. The service we received from them was superb right from the initial enquiry through to the delivery and col... Ver más
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Honestly, I could not have asked for a more personalised, professional and perfect service - delivery and collection on point, excellent enormous BBQ for our chef for a 40th party - really efficient a... Ver más
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Allens in Luton were a pleasure to deal with. I hired some trestle tables for a tea party over the phone. The reception team were very efficient and helpful with the paperwork and the warehouse guys... Ver más
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I drove to Allens in Southampton to see Kirsty,who helped me select spring green table clothes for my informal 70th birthday party.Kirsty went the extra mile to support me on my colour and price... Ver más
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Escrito por la empresa
Units 8 & 9 Heathrow International Trading Estate, TW4 6HB, London, Reino Unido
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For Caterers only. If you are an individual looking for private hire, I would suggest looking elsewhere. From my experience the staff were rude and took weeks to respond to my questions regarding a potential booking.
I hired various items and happily left a deposit. When the goods were collected from my house the drivers by mistake dropped all the glasses over my drive. I am still finding small shards of glass. This was over two weeks ago and I have still not had my deposit returned. I have called and leave messages but I have not had the courtesy of a return call. They are unprofessional and they are not a good company to deal with. I think I should have had the courtesy of an apology
Awful aftercare, poor communication and £66 of fees paid as they didn't communicate a collection plan and then said I should have looked at my contract better.
They were lovely organising delivery and product but then totally let us down afterwards.
Disappointing
Bunch of rip off merchants - rip you off with the deposit and claim items missing with absolutely no accountability or transparency. Avoid like the plague
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