Allison Homes Opiniones 

652
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We called in without making an appointment and were made very welcome by Alan. We explained what we were interested in and how much our budget was. Alan showed us different options and invited us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Allison homes and met with Leanne Hobbs a few weeks ago. Leanne was super helpful, very knowledgeable and explained everything with great care. She is a lovely lady and goes above and bey... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We approached Allison Homes about purchasing a bungalow in the future at Frampton. Roxy was very helpful and informative, she even encouraged us to walk around the area a talk to those that have alrea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We cannot recommend Rob from the Customer Experience Team highly enough. His work is excellent and he goes the extra mile to ensure the work is done to the customer's satisfaction. Thank you Rob for... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Constructor de casas
  2. Desarrollo inmobiliario

Escrito por la empresa

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.

Allison Homes

Escrito por la empresa

A homebuilder you can trust
We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.

BUILT FOR LIFE

Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.

Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys. Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible. As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.

Información de contacto


4,7

Excelente

TrustScore: 4.5 sobre 5

652 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 93% de las opiniones negativas

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4,7

Todas las opiniones

(652)

226 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We will be reserving a plot! Thanks Jackie

We will be reserving a plot with Allison Homes all thanks to Jackie and her wonderful service! Despite me having a long list of boxes to tick for my perfect first home, Jackie went above and beyond to make it doable for me and my partner! We couldn’t be more grateful to be working with her to purchase our first home!

29 de noviembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hello Shayla,

Thank you for your review! We’re delighted to hear Jackie has made such a positive difference in your journey to finding your first home. It’s wonderful to know she went above and beyond to help you meet all your requirements and feel confident in reserving your plot.

We’ll be sure to share your lovely feedback with her - she’ll be thrilled to know how much her support means to you both.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Fantastic service!

We moved in early October and the entire team were very supportive and offered as much help as they could.

Any snags were quickly addressed, and a very friendly and pleasant experience buying our first home.

Couldn't recommend enough! A big thank you to Richard, Chloe and Rachel for their dedicated and amazing support!

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hello Tom,

Thank you for your wonderful review, and congratulations on your new home! We’re so pleased to hear your move in October went smoothly and that the team were supportive throughout your first-home journey.

It’s fantastic to know any snags were resolved quickly and that Richard, Chloe, and Rachel helped make the experience friendly and reassuring from start to finish. We’ll be sure to pass on your kind words - they’ll be delighted!

- Allison Homes team

Valorada con 5 estrellas sobre 5

Anabelle was fantastic in explaining…

Anabelle was fantastic in explaining everything to me regarding their development and what I was interested in. However I can’t buy it at this time as the value is beyond my budget.
Thanks Anabelle for connecting me to Mortgage Advisor too!

30 de noviembre de 2025
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Respuesta de Allison Homes

Hello,

Thank you for your kind feedback! We’re so pleased to hear Annabelle was able to clearly explain everything about the development and support you with the information you needed - including connecting you with a mortgage advisor.

We’re sorry to hear the timing isn’t quite right for you at the moment, but we truly appreciate your visit and hope we may be able to welcome you back in the future.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Angie was amazing from start to finish

Angie was amazing from start to finish, we can’t thank her enough for all the support she gave us, from first seeing the property to moving in day! She was always at the end of the phone and reassured us through the stressful bits of the purchase, she went above and beyond and we could not of done it without her, thank you Angie!
Once moved in, Paula has been so lovely and friendly and although we still have outstanding snags, I have full trust in Paula that she will sort these, she is always at the end of the phone and very friendly. All the other Allison staff members that we have met throughout our journey have been extremely professional, helpful and friendly. Would definitely recommend Allison homes.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hi Sam,

Thank you so much for your wonderful review! We’re delighted to hear Angie supported you so brilliantly from your very first viewing right through to moving-in day - it’s fantastic to know she helped make the process feel so much easier and more reassuring during the stressful moments.

We’re also pleased to hear Paula has been friendly and supportive since you moved in. Thank you for your trust - we’ll be sure to share your kind words with her and the wider team.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Outstanding customer care!

Thank you to Val for all her help at the development. She went above and beyond in all aspects of customer service and is an exemplary member of the Allison Homes Team.

28 de noviembre de 2025
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Respuesta de Allison Homes

Hello Stephen,

Thank you for your wonderful feedback! We’re so pleased to hear Val went above and beyond to support you and that her customer service made such a positive impression.

We’ll be sure to share your kind words with her - she’ll be delighted to know she made a difference.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Helpful and informative

I went to the sales office in Kings Meadow last week for some information as I’m thinking of moving into the area. Sean was very helpful and informative, answered my questions fully, explained the timescales - and even allowed my friend to steal his pen!
When my own house sells I will certainly return to talk to Sean to check availability.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hello Pamela,

Thank you for your lovely review! We’re so pleased to hear Sean made such a helpful and informative impression during your visit to Kings Meadow!

It’s great to know you received all the clarity you needed on timescales and next steps. We’ll be sure to pass on your kind words to Sean.

We look forward to welcoming you back once your home sells and helping you explore your options.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Heartfelt Thank You to Annabelle

We recently had a viewing appointment with Annabelle from Allison Homes, and we wanted to share our appreciation for the wonderful experience she provided.

Even though we eventually chose a different property, we genuinely felt the need to acknowledge her approach. She was incredibly warm, friendly, and professional throughout the viewing. The way she explained everything made us feel completely at ease — it honestly felt like we were talking to a cousin in our own family.

Her ability to connect, guide, and make us comfortable truly stood out. Annabelle is a fantastic representative for Allison Homes, and we wanted to convey our heartfelt thanks for her time and support.

21 de noviembre de 2025
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Respuesta de Allison Homes

Hello Shankar,

Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear that Annabelle made your viewing experience so warm, reassuring, and enjoyable - it’s wonderful to know her friendly, professional approach helped you feel completely at ease.

Even though you chose a different property in the end, we truly appreciate your kind words and the recognition you’ve given her. We’ll be sure to pass your thanks on to Annabelle - she’ll be thrilled to know the positive impact she made.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Rachel and Sean at the Grantham's…

Rachel and Sean at the Grantham's Manthorpe chase development were friendly and informative. We were not pushed into buying anything and everything was explained in detail. We did not purchase a home but we were made to feel welcome and our requirements understood. Thank you.

18 de noviembre de 2025
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Respuesta de Allison Homes

Hello Kirk,

Thank you for your kind review! We’re delighted to hear that Rachel and Sean made you feel so welcome at Manthorpe Chase, taking the time to understand your needs and providing clear, informative guidance without any pressure.

Even though you didn’t purchase on this occasion, we truly appreciate your visit and your feedback - and we hope to welcome you back in the future.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Richard and Chloe couldn’t have done…

Richard and Chloe couldn’t have done more to make moving in and settling down any easier. Phone calls and home visits to ensure everything was ok several times. This is my 4th new build and this is the best service I’ve received.

1 de agosto de 2025
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Respuesta de Allison Homes

Hello Richard,

Thank you for your fantastic review! We’re delighted to hear Richard and Chloe made your move-in experience so smooth and welcoming, with regular check-ins to ensure everything was just right.

It’s wonderful to know this has been your best new-build experience yet - we’ll be sure to pass on your kind words to them both.

- Connor

Valorada con 5 estrellas sobre 5

Everyone should be like Rob!

Rob was fantastic and friendly! Really polite and professional. He came and fixed a handful of jobs to a high standard with the utmost respect to me and my property! After numerous problems with other companies rob came and made good of their mistakes! It was reassuring to have a decent workman come out!

13 de noviembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hello Candice,

Thank you for your lovely feedback! We’re so pleased to hear how fantastic your experience with Rob was. His friendly, professional approach and the care he takes in his work are things we’re very proud of, and it’s great to know he was able to put things right for you.

We’ll be sure to pass on your kind words - he’ll be delighted to hear them.

- Connor

Valorada con 1 estrellas sobre 5

Disappointed and shocking at times. Let down badly.

OK until you have bought and completed and unless you notice anything within a week or so at snagging customer care are a nightmare to get things done and won't address issues or resolve and just blame house buyer on a lot of issues. Initially started well but avoid where possible. Have to chase constantly and still after two years awaiting things and no response after weeks and small things take months to get done. Feel totally let down as they sold me my property and misled me with information at time and have not kept to that and not warned so would not have bought the plot had known. No protection for buyers once they have got their money. Allison homes used to have a good reputation. Dreamed of a new Allison home but have found experience very disappointing and stressful unfortunately although some people you deal with are nice and helpful but have been let down drastically. On plus side nice house styles and seem to be built well although prices seem inflated to market averages.

As for your response Customer Care can't be bothered to speak to me or get back to me after many emails chasing weeks after promises. With regards other problems stated wanted lengthy email with concerns rather than a conversation which knew would come to nothing so total waste of my time.

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Dear Elaine,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with your new Allison home and our customer service has not met your expectations. We understand how disappointing and stressful it can be when issues take longer than expected to resolve, and we sincerely apologise for the inconvenience this has caused.

At Allison Homes, we are committed to delivering quality homes and providing a positive experience for all our customers - not just before completion but throughout the aftercare process as well. It’s clear from your comments that we’ve fallen short of your expectations in this instance, and we take your concerns seriously.

I understand that the Customer Experience team are already in contact with you and will continue to liaise with you.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Melania has been amazing through the…

Melania has been amazing through the process. I can’t thank her enough. I would highly recommend.

10 de noviembre de 2025
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Respuesta de Allison Homes

Hello Sam,

Thank you for your lovely review! We’re so pleased to hear Melania has been so supportive throughout your home-buying journey.

We’ll be sure to share your kind words with her - she’ll be delighted!

- Allison Homes team

Valorada con 5 estrellas sobre 5

Allison Homes Cranbrook Grange

Allison homes have been wonderful throughout the whole process of buying our new home. Melania has been exceptional in her customer service, as have the rest of the team. Highly recommend for excellent customer experience.

24 de octubre de 2025
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Respuesta de Allison Homes

Hello Sarah,

Thank you for your wonderful review! We’re so pleased to hear your home-buying experience was such a positive one and that Melania, along with the rest of the team, provided exceptional service throughout.

It’s fantastic to know you’d highly recommend us - we’ll be sure to share your kind words with everyone involved.

- Allison Homes team

Valorada con 5 estrellas sobre 5

I’d like to express my sincere thanks to Annabelle who has been hands from the start of the process.

I’d like to express my sincere appreciation for the amazing service provided by the team at Allison Homes. From start to finish, the staff have been professional, friendly, and genuinely committed to making the entire process smooth and stress-free.

Everyone I dealt with was patient and informative, always taking the time to answer my questions and keep me updated every step of the way. Their attention to detail and willingness to go the extra mile truly made a difference.

Buying a home can be overwhelming, but the Allison Homes team made it an enjoyable experience. Their warmth, transparency, and excellent communication gave me full confidence throughout the journey.

Thank you to the entire team for your dedication and support — you’ve made this an exciting and memorable experience! I would highly recommend Allison Homes to anyone looking for a reliable, customer-focused home builder.

8 de noviembre de 2025
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Respuesta de Allison Homes

Hello,

Thank you for your fantastic review and for taking the time to share such kind words. We’re delighted to hear how positive your experience has been from start to finish, and that Annabelle and the team made the process smooth, supportive, and enjoyable.

It’s wonderful to know their professionalism, communication, and personal touch gave you confidence throughout your home-buying journey. We’ll be sure to pass on your lovely feedback - it will mean a lot to everyone involved.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Excellent helpful service.

7 de noviembre de 2025
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Respuesta de Allison Homes

Hello,

Thank you for your kind feedback! We’re so pleased to hear you received excellent and helpful service from the team

- Allison Homes team

Valorada con 5 estrellas sobre 5

Tanya Allison Homes

Tanya, very polite, very helpful.

6 de noviembre de 2025
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Respuesta de Allison Homes

Hello Peter,

Thank you for your kind words! We’re delighted to hear Tanya made such a positive impression with her polite and helpful approach.

We’ll be sure to pass on your feedback - she’ll be so pleased!

- Connor

Valorada con 5 estrellas sobre 5

Sean did not let me down …

Sean was amazing and helped me every step of the way
He met my tight target and did not let me down
My house is perfect not issues and the after sales customer care is spot on
No complaints here
Carman xx

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hello Carman,

Thank you for your fantastic review! We’re so pleased to hear Sean made the whole process smooth and stress-free, keeping everything on track and helping you meet your goals.

It’s wonderful to know you’re happy with your new home and the aftercare support - we’ll be sure to share your kind words with the team.

- Connor

Valorada con 5 estrellas sobre 5

Our first home🫶🏼

Me and my partner were the first people to reserve at the Beaufort garden opening event. Even before we reserved I had regular contact with Angie ensuring we were up to date on when we would be able to come and view potential homes. Throughout the process from reservation in May to completion in September Angie was amazing always providing us with updates. Angie allowed us to have as much time as we needed choosing our options which was really helpful! Since completing Angie and Grant have been amazing ensuring we are okay and have everything we need. We would highly recommend and have had an amazing experience buying our first home! Thank you to all the Allison home team we appreciate every single one of you🫶🏼

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hello Gabby,

Thank you for your wonderful review and congratulations on your first home! We’re delighted to hear your experience at Beaufort Gardens has been so positive from reservation through to moving in.

It’s fantastic to know Angie and Grant supported you every step of the way, keeping you updated, helping with your choices, and making sure you felt well looked after. We’ll be sure to pass on your kind words to them both - they’ll be thrilled!

- Connor

Valorada con 5 estrellas sobre 5

A great customer experience delivered by Shaun.

Went to visit a show home at Kings Meadow Fernwood as we are currently exploring our options in the area. Shaun was fantastic from the first communication by phone to slotting us in for an appointment that afternoon, he was completely transparent and went through all the details and importantly the numbers we would be looking at if we were to take the leap into a new home. He then walked us down to the house and showed us round answering any questions we had with interest and detail. A great customer experience and a pleasure to deal with Shaun. Not pushy in any way but wanted to ensure our needs and requirements were understood and met. Very approachable and we had a laugh with him and fully enjoyed the experience. Just how it should be! Thank you.

27 de octubre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hello,

Thank you for your fantastic review! We’re so pleased to hear you had such a positive experience visiting King’s Meadow and that Shaun made the process so informative, friendly, and enjoyable from start to finish.

It’s wonderful to know his transparent approach and attention to your needs made you feel comfortable and well looked after - exactly the experience we strive to provide. We’ll be sure to share your kind words with him.

- Connor

Valorada con 5 estrellas sobre 5

Staff was welcoming

Staff was welcoming. Attentive to discussion, clear with their explanations and ready to help mitigate challenges.
Well appreciated.

27 de octubre de 2025
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Respuesta de Allison Homes

Hello Pierre,

Thank you for your kind feedback! We’re so pleased to hear the team made you feel welcome and supported, providing clear guidance and helpful solutions throughout your visit.

We really appreciate your comments and hope to see you again soon.

- Connor

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