Outstanding customer support from Oscar! Garry, my sales rep from Alogic, set me up with Oscar!!! I had an issue setting up my two brand-new 27" 5K touch-screen monitors, but Oscar, the IT speciali... Ver más
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Consulta las opiniones de los clientes
Today, Hansal from Alogic technical technical support helped with issues, I was having with my Clarity Pro 4k screen and other things. Hansal was very knowledgeable and patiently. He resolved the... Ver más
I experienced a compatibility difficulty with your SD card reader and was unable to solve the situation so emailed your contact site. Hansal replied promptly with a suggested course of action in clear... Ver más
A fantastic product and super customer service (thank you Hansal!). The new 40-inch monitor changes my way of working. It’s clear and fluid.
Información sobre la empresa
Escrito por la empresa
We are dedicated at making products that help realise the true potential of technology in making our lives simpler and efficient everyday. We have pioneered the market at making products, which are Smart and Simple at the same time. Our products are designed to “just work” with the easiest to use design.
Información de contacto
37524 Marsten Drive, Newark, 94560, Newark, Estados Unidos
- +15109962191
- ecom1@alogic.co
- alogic.co
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Elite laptop stand
I purchased an Elite laptop stand after reading many online reviews. Whilst it's expensive, I am confident won't move, wobble or wear out. The hinges are very stiff, but that's an acceptable trade-off for sturdiness.
The staff were very helpful with a delivery glitch as well.
Clarity 4K Monitor
This is without a doubt the best quality monitor I have used - I would highly recommend to anyone looking for an ultra-sharp crisp monitor. It's well built and solid and most importantly the picture quality is extremely pleasant - I love the clarity of colours and most importantly how modern the monitor looks. I purchased as a secondary monitor to my Apple Studio monitor, the colours are so good the Apple Studio display is now my secondary monitor.
Highly recommend - there aren't many that compete with it in its price bracket.
I ordered a clarity pro touch 27''
I ordered a clarity pro touch 27''. Two weeks no news, nothing, awkward. After a second reminder sales support responded that there are delivery issues with the 27'' so proposed to change this for a 32''. That was on Monday and on Wednesday the monitor was delivered. And sales support was very informative during the proces. After a slow start an excellent recovery. Thanks al lot to sales support of Alogic
The worst company ever
The worst company ever! I purchased a 40" screen on 24 January; nothing during the ordering process tells you this is on back order! I emailed 14 days later and was told it was, in fact, on pre-order and that I should see it at the end of the third week of February. Today is 9 March, and I still have no screen, nor have I had any communication from A Logic!!! Very poor indeed
I'm overall quite disappointed...
I purchased one of their 27" Clarity monitors, and overall, I'm quite disappointed. The colors are way off, and while calibration is possible, the settings are much more limited compared to other monitors. However, the biggest issue is how long it takes to connect to my computer. It usually takes around two minutes, but sometimes it can take as long as five or six minutes before it turns on. Contacting their support was no help—they simply don’t respond. I definitely regret buying this monitor and not saving up for the Apple Studio Display instead.
Keine Rücknahme der Produkte
Keine Rückgabe der Produkte. Wer sich sicher wähnt und die gesetzliche Grundlage voraussetzt liegt falsch. Auch paypal nützt nichts. Über die Qualität der Produkte lasse ich mich nicht aus. Aggressives Marketing mit restriktiver Rücknahmepolitik. Vorsicht beim Einkauf
Matrix+ Car Kit
I purchased the Matrix+ power bank and car mount. The product is unique in that it allows you to charge your phone completely wirelessly in your car. I charge the power bank in my house - so there are no wires at all in the car. However you do have the option to charge the power bank (and therefore your phone) from the car's 12v socket if needed.
The product itself is of the highest quality. This is a premium product.
I also sent a query to Alogic before my purchase, and the Alogic team were very responsive and helpful.
Highly recommend and a pleasure to deal with.
Subham was great
Subham was great. Monitors are of extreme quality and we love them. Thanks for your assistance Subham.
Great service and even better monitors.
Excellent experience!
I've ordered 2 Metro stands for laptop and they are perfect. But even better is customer support. Subham was very helpful for everything I needed.
Wonderful service
Subham and Jack went above and beyond to help us get our products delivered in time. They provided an excellent service going above and beyond to answer our questions and ensure we had a good outcome. Would highly recommend!!
Speedy Service
Speedy reply to post sale query and quick resolution, very much appreciated!
I absolutely LOVE this monitor
I absolutely LOVE this monitor. It has transformed how i work in the office and it is so good I think I am about to add a second 32 inch pro touch screen to my home office space.
Thanks ALogic!
30W 2xUSB-C mini Rapid Power car charger
I recently purchased the '30W 2xUSB-C mini Rapid Power car charger'. I consider it one of the best products I have ever bought. The design is precise and the materials are of the highest quality. Congratulations!
Prompt and helpful follow up support…
Prompt and helpful follow up support when my package went missing which helped me track it down. And the product also high quality.
10/10 all the way !
10/10 all the way !
Bravo
team & tech is amazing
Make sure you really want it
Make sure you really want it if you're going to order from them. Worst customer service ever. I ordered a monitor during the Black Friday sale as a Christmas gift. Due to unforeseen circumstances, I needed to return it. It was unopened and in the original packaging (verified by photos). They would not make any exception to their 14 day return policy. It had been 23 days, so 9 days past the policy, not months. It is still a current product that they are selling. Absolutely horrible customer service experience. Who doesn't need some extra time during the holidays? I would never order from them again. Go with a retailer that cares about their customers, not their bottom line.
Customer was great helping with courier issue.
Had problems with the courier company saying delivery was made when it wasn't. Mitul from support was really helpful and when a resolution wasn't forthcoming from the courier a replacement was delivered within a few days. Great customer service.
Outstanding Charging Solutions with Exceptional Customer Support
I recently purchased the Matrix Ultimate 3-in-1 Wireless Charger and the Matrix+ Universal Wireless Car Charger, and both have been fantastic! The 3-in-1 charger is perfect for charging my iPhone, Apple Watch, and AirPods simultaneously, with a good size MagSafe Power Bank that's great for travel. The Matrix+ car charger is equally impressive, with a secure magnetic mount and fast charging capability, making my commutes much easier. Both products are well-built, reliable, and highly recommended for anyone looking for efficient charging solutions!
Additionally, I want to highlight the excellent customer support provided by Subham Sharma. His assistance was prompt, professional, and incredibly helpful, making my experience even better. Kudos to the team for such outstanding service!
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