Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Outstanding customer support from Oscar! Garry, my sales rep from Alogic, set me up with Oscar!!! I had an issue setting up my two brand-new 27" 5K touch-screen monitors, but Oscar, the IT speciali... Ver más

Valorada con 5 estrellas sobre 5

Today, Hansal from Alogic technical technical support helped with issues, I was having with my Clarity Pro 4k screen and other things. Hansal was very knowledgeable and patiently. He resolved the... Ver más

Valorada con 5 estrellas sobre 5

I experienced a compatibility difficulty with your SD card reader and was unable to solve the situation so emailed your contact site. Hansal replied promptly with a suggested course of action in clear... Ver más

Valorada con 5 estrellas sobre 5

A fantastic product and super customer service (thank you Hansal!). The new 40-inch monitor changes my way of working. It’s clear and fluid.

Información sobre la empresa

  1. Fabricante de hardware para ordenadores

Escrito por la empresa

We are dedicated at making products that help realise the true potential of technology in making our lives simpler and efficient everyday. We have pioneered the market at making products, which are Smart and Simple at the same time. Our products are designed to “just work” with the easiest to use design.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(142)

67 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Above & Beyond

I asked to purchase packaging to transport my monitor. They shipped it to me for free. Excellent, fast service. Really impressive.

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

The support I received to help problem solve was made easy with well designed instructions and when that didn't work I got a call when that didn't work the hardware was replaced and it was done quickly and arrived today and I'm now back up and working. Get support team.

19 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Quality and Value: ALOGIC Clarity 27” UHD 4K Monitor Review

I recently purchased the ALOGIC Clarity 27” UHD 4K Monitor and I must say, I am extremely satisfied. The monitor arrived in just 3 days (to Paris) and was very well packaged. The quality of the screen is excellent and it was easy to assemble. It works perfectly with my Mac Mini M2, and the price is very reasonable compared to Apple's equivalent. The colors are stunning, making it a joy to use. Additionally, the customer support is very responsive to all my questions, which is perfect.

I highly recommend this monitor and would definitely buy it again!

imgur: kCNlFwo.jpeg

10 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Super Monitor + Service …

Der Monitor überzeugt mit seiner Leistung, jedoch enttäuscht der Kundenservice. Der Monitorständer hält den Monitor schief, obwohl ich vorher angefragt hatte, ob dies mit dem Ständer funktioniert. Die einzige Lösung, die mir von alogic angeboten wurde, ist die Rücksendung des gesamten Produkts für einen kompletten Austausch. Dies verstehe ich nicht, da ich mehrfach betont habe, dass ich zunächst nur den Ständer austauschen möchte und, falls das nicht funktioniert, den Monitor zurücksenden würde. Da ich den Monitor beruflich nutze, erwarte ich, dass mir zuerst der Ersatz geschickt wird, um nicht tagelang ohne Monitor arbeiten zu müssen.

Nach einer 2-Sterne Bewertung hat der Support endlich angefangen nachzudenken. Wir haben, wie von mir angefordert, nur den Ständer ausgetauscht und mein Problem wurde gelöst. Der Monitor steht jetzt gerade. Der Support wollte beides austauschen. Jetzt funktioniert alles.

22 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unresponsive customer service

I knew I didn't need the product before it even arrived, and it was too late to cancel shipping. Their website doesn't explain how to return an item so I emailed them. They asked a few questions (like what was the condition of the item) and have now ignored my emails for two weeks. It's an unopened product where I'm willing to pay shipping to return it. This is unacceptable.

19 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5-Star Monitor for the Price!!!!!!!

Having spent 6 years with Apple's 27" Retina, I wanted something bigger, but without the eye-watering cost of the Pro XDR. After months of reading/watching reviews of all the other options, I finally opted for Alogic's 32" Clarity.

For the price, you can't knock it all. Superb stand which is heavy, beautifully constructed and adaptable, large glossy screen and great performance. As other's have stated, it's a little 'hissy' if you are in a silent room and the screen performance is nowhere near Apple's Retina, but it is a 7th of the price, and that I can most definitely live with!

It does take some configuring to get the screen to where I need it for professional purposes, and the control buttons can be a bit of a faff at times, but once done, it really is a decent monitor for the price and I'm unsure why more people are not singing it's praises?

12 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely professional and responsive…

Extremely professional and responsive Customer Services.
I ordered a 27" Touchscreens with the tilt stand and the Clarity pen. Frankly I was a bit worried as I read some negative customer experience but in reality, it is one of the most satisfactory customer experience I had in the last year.
1) The products are of great quality and fully conform to the description. It is a pleasure to use and reduces the number of cable to work with!
2) Unlike I read in previous reviews the set up of the specific drivers and software for my M2 MacBook was simple, fast and without issue. 5 minutes to unpack, 5 min to set up the hardware on the desk, 5 min to install the software from the web sitea nd you are ready to go.
3) but the best is for the end: Shipment and customer care is TOP quality. I had fear the shipment would be delayed hearing there was a backlog in the order fulfilment and would reach my home while I was out. I contacted the Customer Service to share my concern. From thereon, I got regular feedback from them on the status of the shipment. They organised to ship as soon as they could and kept me informed of the progress almost on a daily basis. Shipment notice to effective delivery was incredibily fast (a few hours in between NL and Belgium!).
Eventually I got the upgraded version of the pen without extra fee and again with a delivery status follow up of Prime quality.
Highly recommended!

30 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very fast and kind costumer service

Very fast and kind costumer service, even with my many questions! Highly recommend Alogic and their Customer service! I still need to test my purchased products, but the building quality of them seems very high. Fingers crossed I dont have any pixel errors on the 27" Alogic touch 4K screens!

16 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing first experience

Amazing first experience . Highly recommend this company.
Apart from the very good quality of the product received, they granted me the discount code after the sale as I forgot to add it. The service provided was outstanding. Thank you team ALOGIC.

22 de febrero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Prima ervaring met de bestelling van 2…

Prima ervaring met de bestelling van 2 monitoren met een hub en andere randapparatuur. Goede service (via chat) en snelle levering. De ingebouwde camera van de schermen kan iets beter, want je moet de monitor wel erg veel kantelen om goed in beeld te komen bij een Teams meeting (vandaar één ster minder). Touch werkt goed en ook goede en snelle communicatie over de leveringen. Zeer goed alternatief voor de veel duurdere Apple monitoren.

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Notch

Very good product (Clarity 27" UHD 4K), very good customer service. Patient, professional, helpful when I called to receive guidance on the best settings.

9 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfekter Monitor - Schnelle Lieferung

Ich habe einen Monitor für mein Office gesucht, wo ich auch mein Macbook anstöpseln kann. Ich habe mir den ALOGIC Clarity 32" Bildschirm bestellt. Dieser wurde von den Niederlanden innerhalb von 3 Tagen nach Deutschland mit GLS geschickt.

Der Monitor ist qualitativ hochwertig verarbeitet, schwer und stabil! Ich bin von der Bildqualität positiv beeindruckt. Das war der beste Kauf :) Der Support hat auch sehr zügig geantwortet, daher kann ich schlechte Bewertungen hier nicht nachvollziehen.

8 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This little box of magic

This little box of magic has everything you need for fast, uncluttered charging no matter where you are. The Alogic Matrix+ Flow Charger is a great product, charging all my tech in one place and doesn't take up much room at all. How did I ever get along without it is what I'm constantly asking myself! So do yourself a favour and take a look at their gear 10/10 from me.

8 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst customer service

The worst customer service you would ever find and get, there's no commitment
Purchased stuff and it's 2 weeks now and I haven't got my stuff and still showing on the website that the order hasn't been fulfilled, with too many promises that the stuff will be shipped soon
If I can give even no stars I would do so

22 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was sent a defective product

I was sent a defective product. It was a detachable dock that doubles as a power bank. The power bank stopped functioning and I have sent over a dozen emails and tried calling them.

Not one email was returned and I never could reach them.

Asked for support on Instagram, never got anywhere with it.

Complete scam of a company I am surprise they are still in operation with that level of "customer service"

27 de septiembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más