Analogue Wonderland Opiniones 

6990
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A very pleasant experience dealing with AW. Products are always good, and Film Developing and Scanning is great. The Express Service is super quick. Had a slight problem with the latest scans, but it... Ver más

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Valorada con 5 estrellas sobre 5

Have been using AW for a while now for both film purchase and developing/ scanning, and the service is always great. Really impressed with the Express Service. Film received by them yesterday and scan... Ver más

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Valorada con 5 estrellas sobre 5

Excellent customer support providing developing advice following a purchase of Street Candy ATM 400 quite a while ago. I developed the film myself using ID11 and ended up with poor contrast - the AW... Ver más

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Valorada con 5 estrellas sobre 5

Excellent service when buying film. Had an issue where I'd put the wrong postage details on and after a quick email it was changed, sorted and shipped within the hour. Thanks guys! Much appreciated.

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Información sobre la empresa

  1. Servicio fotográfico
  2. también en la categoría
  3. Laboratorio fotográfico
  4. Tienda de fotografía

Escrito por la empresa

Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

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1 estrella

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4,8

Todas las opiniones

(6990)

908 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic Service

The team at Analogue Wonderland went out of their way to help me with a request for disposable cameras and development. They are a fantastic team who really show they care. I am really grateful for their service and would highly recommend to others.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Analogue Wonderland

Hi Joe! This means so much to us! We put as much effort as we can into providing a top tier service so hearing feedback like this really make it worth it! Thanks so so much for your order and review!

Valorada con 2 estrellas sobre 5

Took forever

While quality was good, turnaround time was poor. Much much later than I was told when placing the order, waiting for over a month for my photos to be processed, and then weeks more for my negatives to be returned.

20 de agosto de 2026
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Respuesta de Analogue Wonderland

Hi Josh, thanks for leaving a review!
We were certainly overwhelmed and I'm sorry that you had to wait so long for your scans + negatives. For us when the choice is between speed and quality, we're always going to pick the latter. It's been a very busy month, but we've learnt a lot about how we can improve our turnaround times for next summer, so hopefully by then you can expect both!

Valorada con 5 estrellas sobre 5

Once I had ordered the rolls of film it…

Once I had ordered the rolls of film it arrived within the week with tracking information available. Good strong packaging too.

21 de agosto de 2026
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Respuesta de Analogue Wonderland

Hi George, thanks for the review! Just to let you know, we also offer next day delivery if you ever need film in a pinch. Strong packaging always guaranteed!

Valorada con 5 estrellas sobre 5

Great service as always

Great service as always. Great choice of films and development options to suit all budgets.

28 de julio de 2026
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Respuesta de Analogue Wonderland

That's what I'm talking about Gordon! Thanks so much for the review! We want everyone to be able to shoot some film so this is the best kind of feedback!

Valorada con 4 estrellas sobre 5

Very good service overall.…

The website is well organised and the order process quite easy to navigate. For some reason,
there was a delay in the processing of my order, so it took longer than expected to get my scanned photos. Subsequent order for prints was handled very quickly and prints arrived within a few days. So apart from the initial delay I was very happy with the service.

18 de agosto de 2026
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Respuesta de Analogue Wonderland

Hi Martin! We've definitely been struggling with our turnaround time at the moment - but we hope all of the other areas we excel have made up for it! We're going to doing a lot of work to see how we can better prepare for our busy periods - stay tuned!

Valorada con 5 estrellas sobre 5

Love this company

Love this company, from buying different types of film stock to the ease of getting my film developed.

14 de agosto de 2026
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Respuesta de Analogue Wonderland

Thanks a million Jessie! We do our best provide as wide of a range of film as we can and we love making our lab services as easy as possible! We love being seen!

Valorada con 5 estrellas sobre 5

Great Company

The process to send off film is pretty straightforward, and I have never had any issues with any of the developed photos. I have had to wait a while sometimes, but they are up-front about the high demand that they've been dealing with, and I appreciate their hard work. Everything is always well packaged and of great quality. My go-to for camera-related stuff!

13 de abril de 2026
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Respuesta de Analogue Wonderland

Hi Ella! We appreciate your understanding so much! Running a small lab can be hard especially with the amount of orders we get in the summer - but customers like yourself who see our quality for what it is really keep the teams spirits high - so thank you so much for all the kind words!

Valorada con 5 estrellas sobre 5

Great communication

Even when my development was running a little late, they let me know and then sent my negatives on next day delivery for no extra charge. Always great service!

13 de agosto de 2026
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Respuesta de Analogue Wonderland

Hi Harry - We have been under quite some pressure getting our lab turnaround time down but we're always ready to accommodate any needs someone might have, whether that be a prompt negative return or a rush order.
Being upfront about any delays is a top priority, and we're glad we got your negatives to you in good time!

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