Analogue Wonderland Opiniones 

6985
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A very pleasant experience dealing with AW. Products are always good, and Film Developing and Scanning is great. The Express Service is super quick. Had a slight problem with the latest scans, but it... Ver más

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Valorada con 5 estrellas sobre 5

Have been using AW for a while now for both film purchase and developing/ scanning, and the service is always great. Really impressed with the Express Service. Film received by them yesterday and scan... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service when buying film. Had an issue where I'd put the wrong postage details on and after a quick email it was changed, sorted and shipped within the hour. Thanks guys! Much appreciated.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer support providing developing advice following a purchase of Street Candy ATM 400 quite a while ago. I developed the film myself using ID11 and ended up with poor contrast - the AW... Ver más

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Información sobre la empresa

  1. Servicio fotográfico
  2. también en la categoría
  3. Laboratorio fotográfico
  4. Tienda de fotografía

Escrito por la empresa

Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(6985)

902 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Last time I'm using them

Honestly, this is probably the last time I'm going to use AW. Don't get me wrong, the scan quality is great, but my word THE WAIT. I know part of the fun of film is the lack of instant gratification, but 6 weeks between me sending my film off and getting the negatives back is outrageous. Three weeks of that was waiting for the film to be developed in the first place!! And to top it off I didn't even get a sticker like they keep mentioning on socials :(

Film received at AW 10th September
Scans ready 1st October
Negatives received back 23rd October

10 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Excellent Service in a time of neeed

Excellent service when buying film. Had an issue where I'd put the wrong postage details on and after a quick email it was changed, sorted and shipped within the hour. Thanks guys! Much appreciated.

21 de octubre de 2026
Opinión espontánea
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Respuesta de Analogue Wonderland

Hey Ben, we are so happy to help! Those times where you need amendments or fixes to an order is exactly what our team is here for!

Thanks so much for the reivew!

Valorada con 5 estrellas sobre 5

Excellent Service

A very pleasant experience dealing with AW. Products are always good, and Film Developing and Scanning is great. The Express Service is super quick. Had a slight problem with the latest scans, but it was sorted very very quickly, within an hour, and new scans uploaded. Can not fault them. Communication is excellent and the team are really helpful.

20 de octubre de 2026
Opinión espontánea
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Respuesta de Analogue Wonderland

Hi Michael,
We're super glad we were there to help fix the error that happened with your scanning - and even more to have it fixed before it could cause any delay in your expected turnaround time as an express order! We look forward to the next one!

Valorada con 5 estrellas sobre 5

Great company

great selection and speedy shipping

14 de octubre de 2026
Logotipo de Analogue Wonderland

Respuesta de Analogue Wonderland

Hi Sarah! We love giving you all the options to make sure you can get exactly what you need! Thanks so much for the review!

Valorada con 5 estrellas sobre 5

Superb service for film and developing

Have been using AW for a while now for both film purchase and developing/ scanning, and the service is always great. Really impressed with the Express Service. Film received by them yesterday and scans ready today. There was a slight fault on the scans and within an hour they had rescanned the negatives and let me know so I could download them. Really great service.

20 de octubre de 2026
Opinión espontánea
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Respuesta de Analogue Wonderland

Hi Michael! We're sorry for the error with your scans - but we're so glad we could correct that mistake so quickly! We always want to make sure our customers are happy with the finished product, so never hesitate to let us know if there's more we can do!

Valorada con 5 estrellas sobre 5

Always excellent service 5 ⭐️s

Always excellent service nothing I look forward more than getting a parcel from Analog Wonderland

13 de octubre de 2026
Logotipo de Analogue Wonderland

Respuesta de Analogue Wonderland

Hi Dylan! Thanks so much for your order and review! We look forward to your next order!

Valorada con 2 estrellas sobre 5

Absolutely not worth it.

Absolutely not worth it.

Service = slow
Price = expensive
Delivery service = wait more than a month

This little company used to be great. Had a nice team, they were responsive, the lab work looked like they cared, and best of all they were a small local business.

So I didn't mind spending money at them.

Over a year ago now, their service started slipping. Every single job was delayed, the delays kept getting longer and longer, the negatives got returned nearly after month or month and a half. All of it has become embarrassingly bad. And what's worse it also got way more expensive. So quality down, price and wait times up.

Sad thing is, they still send out emails about sticker promotions with your order... but come on. No one needs a sticker. Everyone needs the service they paid for.

Currently my film has been with them between 15-20 days... no scans, no negative. Just waiting... while getting promo emails to spend £50 to get a sticker... Whoever is at the helm isn't running this as a business that respects its clients.

20 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well priced, quality products delivered swiftly

My first experience of using Analogue Wonderland. I exprienced well priced good quality products. Very well packaged with swift delivery and clear updates on progress

13 de octubre de 2026
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Respuesta de Analogue Wonderland

Hey Ian! That means the most to our warehouse team! We really appreciate your feedback!

Valorada con 4 estrellas sobre 5

Bit slow but no issues otherwise

Service can’t be faulted but I get the “Your order is still in the queue to be processed.” Every order. Would be nice for it not to be delayed one time.

Still not ready 5 days after the delay email.

19 de octubre de 2026
Opinión espontánea
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Respuesta de Analogue Wonderland

Hi Liam,
Thanks so much for you review - we know we have to get those turnaround times lower as an area of improvement - we've implemented some changes to our system that are already helping us reduce the lag at a much better rate.
I'm feeling positive that by the next time you're ready for some development, that we'll have things in order!

Valorada con 5 estrellas sobre 5

I dropped my films off at AW very…

I dropped my films off at AW very friendly and helpful.
Photos came back quick even though they had been experiencing some problems.

6 de octubre de 2026
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Respuesta de Analogue Wonderland

Hi there! Our team love helping how we can and I'm glad you got everything you needed in a timely manner!

Valorada con 5 estrellas sobre 5

Always great

Always great. Even when they are going to be slower than normal they let you know in advance. Well packaged

7 de octubre de 2026
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Respuesta de Analogue Wonderland

Hey Vicky! Thanks so much for your review - we know how important it is to be as transparent as possible to our customers and we're glad we could get your film to you!

Valorada con 5 estrellas sobre 5

Interesting film development ideas.I…

Interesting film development ideas.I like the idea that you can select items you need printing a d even choose the size of the print to make special pictures etc .

7 de octubre de 2026
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Respuesta de Analogue Wonderland

Hey Peter! We love giving people options so they can get exactly what they need! Thank you so much for your order and your review!

Valorada con 5 estrellas sobre 5

Lovely product

Lovely product, good quality and quick delivery

7 de octubre de 2026
Logotipo de Analogue Wonderland

Respuesta de Analogue Wonderland

Hey there! Thanks so much for the kind review!

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