Anima Opiniones 

I am sure the Anima service is working, but like anything else it plays up sometimes. So I gave it a 4 stars. I know it will improves.

I've been with the practise for over 60 years they deal with all my issues and always find away to help and support me I've always been able to see a doctor face to face when need

Fabulous experience, after concern rose around potential ear infection by pharmacy seen about hour and half later by nurse practitioner.

After getting to grips with it, I find all my problems/issues/concerns have been answered within a day. I have had appointments arranged, advice given and advised respectfully.

Brilliant experience! Receptionist was really kind and helpful, I received a response within 2 hours with complete resolution to my concerns - thank you Hanham surgery you were brilliant 🤩

Anima is working well for me so far and the response time is good. However, the form questions could be improved somewhat.

I had a very quick reply to my message, information given very comprehensive.

My first time using ap. I WAS SCEPTICAL AT FIRST. BUT FILLED IT IN AS HOSPITAL ADVIISED ME TO SEE GP.
ONLY TOOK A FEW MINUTES TO FILL IN. GOT A MESSAGE BACK QUICKLY. A PHONE CALL TO HAVE AN APPOINTMENT . And I HAVE AN APPOINTMENT TODAY. Which I am very grateful for. I THINK THIS WILL BE AN EXCELLENT SYSTEM THAT OUR COMMUNITY SHOULD BE VERY GRATEFUL FOR I sincerely hope people do not abuse this system . Thank Argyle surgery for their help today.

Amazing response. Very helpful. Staff friendly, professional and thorough. Thank you.

As usual, excellent and quick response using Anima. I cannot fault it or the Surgery. I have always received the highest level of care. Much appreciated.

This has always been such a time saver and brilliant system to get a response from a doctor.
Thankbyiu

Early adopters of technology - great nurses and GPs. Helpful reception staff.

The system is very easy to use, and the response I got was very quick.

Same day response from the GP, saved me from having to sit on hold from 8am for days on end in the endless hope that they MAY have an appointment by the time I get through at 8:45am.

Amazing service! Updated my prescription and even emailed the clinic for me!

I asked a question and had a straightforward answer in a timely manner no issues site is easy to understand/use thank you ☺️

The patient questionnaire is much too limited and prescriptive and does not permit an adequate description of the problem and symptoms.

Quick response time. Worked well.

Excellent triage service for when you need it the most. Always been called when it's urgent, and when there are routine things to book, you never mind waiting a couple of weeks for an appointment. Great service in my opinion.

A very anti patient system and very anti old age.
I'm disgusted that such a system should be employed as it is not suited to the whole of the community.

Excellent prompt service, with useful information