Any-lamp Opiniones 

8514
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

When my order arrived, nearly a third of the lamps arrived damaged, and unusable. Checked out with PayPal, and now I have to play about with filling out forms to get replacements. Better packaging on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This company stocks a vast range of lamps and fluorescent tubes and provides advice if you're not sure what you need. I have LED fluorescent tubes in my attic and the sales team told me exactly which... Ver más

Valorada con 5 estrellas sobre 5

purchased some LED bulbs from Any-Lamps to replace one in my bathroom that went faulty. After searching for the right replacement Any-Lamps where the only company with the right one. I received the bu... Ver más

Valorada con 5 estrellas sobre 5

Ordered some bulbs quite a while back, only belatedly found out several had been damaged in transit, no question from Any-Lamp however and replacements sent out straight away and a good will gesture f... Ver más

Información sobre la empresa

  1. Tienda de iluminación
  2. Proveedor de bombillas
  3. Asesor de iluminación
  4. Mayorista de artículos de iluminación

Información proporcionada por diversas fuentes externas

At Any-Lamp, we're dedicated to finding the perfect solution to your lighting requirements at the most competitive prices. We stock a huge variety of lighting products including specialist ones that you're unlikely to find elsewhere. Better still, our extensive range of LED lights and fixtures will help you reduce your energy bills.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(8514)

138 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First rate response

First rate response to product replacement due to fault.

14 de febrero de 2025
Logotipo de Any-lamp

Respuesta de Any-lamp

Dear John,

Thank you for your feedback and review of Any-Lamp.

I am delighted to hear of your satisfaction and hope you do business with us again in the near future.

Kind regards,

Paul

Any-Lamp Team

Valorada con 5 estrellas sobre 5

Outstanding Customer Service!

The customer service team went above and beyond to help me with technical information and to secure me the best price for the products I needed.
Super quick response to emails and telephone calls.
Competitive pricing.
Fast, efficient delivery.

20 de febrero de 2025
Valorada con 5 estrellas sobre 5

What I needed, and quickly.

This company had the product that I needed, and at a very good price. The service was excellent and the goods arrived carefully packed and very quickly. I can't imagine how the service could be improved above this!

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order and (usually) fast…

Easy to order and (usually) fast delivery - I did have a delivery issue with the last order which went missing, but the Any Lamp people sorted it out quickly and they did eventually arrive. They are my 'go to' supplier for lamps for my business park.

27 de enero de 2025
Valorada con 3 estrellas sobre 5

Slow in coming back to me

Slow in coming back to me. Product fine.

You need to pick the telephone up a bit more and speak to people

23 de enero de 2025
Logotipo de Any-lamp

Respuesta de Any-lamp

Dear Trevor,

Thank you for your feedback and review of Any-Lamp.co.uk

I can see that the order was shipped on Thursday 23/01/2025 and was delivered on Monday 27/01/2025. Our website does state that all orders can take up to 3-6 business days to deliver.

https://www.any-lamp.co.uk/knowledge/what-are-the-delivery-times-1714748287070

As far as I can see, DPD delivered your order within the Service Level Agreement (SLA). Nevertheless, I apologise for your dissatisfaction.

Please note our consumer line telephone number is open from Tuesday-Thursday: 08:30-11am but we are always available to email Monday-Friday: 08:30-12:00 and 1pm-4pm at info@any-lamp.co.uk. We endeavor to respond within 1 working day if not sooner.

Kind regards,

Paul

Any-Lamp Team

Valorada con 3 estrellas sobre 5

Great Range

A great range of top quality bulbs at competitive prices, many of them not available in the UK. Shipping costs and delivery time reflect the fact that the bulbs come from the Netherlands.
I was disappointed with two LED GY6.35 bulbs (which were shown on the website as replacements for halogen GY6.35 bulbs) because the beam pattern was very different and unsuitable.
Returning the bulbs was reasonably straightforward but I thought it was rather mean not to cover return shipping costs.

11 Feb 2025. Just a few comments on the response from Paul at Any-Lamp.
I’m not sure why Paul refers to “fluorescent lamps” as I wasn’t buying fluorescent lamps.
Paul says deliveries are “quoted as 2-4 business days”. My delivery took 4 business days.
The Any-Lamp website didn’t give incorrect information, but it would have been helpful if the website could have explained that the beam pattern of the recommended LED GY6.35 bulbs could be very different to the beam pattern produced by the halogen GY6.35 bulbs they are replacing.
I’d like to repeat – ANY-LAMP OFFER A GREAT RANGE OF TOP QUALITY BULBS AT COMPETITIVE PRICES, MANY OF THEM NOT AVAILABLE IN THE UK.

2 de enero de 2025
Logotipo de Any-lamp

Respuesta de Any-lamp

Dear David,

Thank you for your feedback and review of Any-Lamp. Florescent lamps are now banned in the UK as of March last year, so our stock will reflect LED alternatives.

As we are a Dutch company, our warehouse is in Eindhoven which means all deliveries are quoted as 2-4 business days as stated on our website.

I can see you have raised your concerns to the Customer Service team regarding returning your order. We would reimburse for return shipping costs if there is evidence to show that our website indeed gave the incorrect information.

If you would like to discuss this further I advise to email any-lamp.co.uk and our Customer Service team will be happy to address any other additional points you may wish to discuss.

Kind regards,

Paul

Any-Lamp Team

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