This company masquerades as an American business, however they are a bunch of Chinese cheats. They have no idea about what they are seller supplying, and when it goes wrong they put up so many chicane... Ver más
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Consulta las opiniones de los clientes
The product, a t-shirt, is of poor quality and fit. I followed up with a complaint to “customer support.” They only made excuses and took no responsibility. They’re basically selling junk. Don’t be fo... Ver más
I ordered a piece of clothing recently and am still waiting for a notice of shipment. i am wondering if it was legitimate or another online scam. 12/12/2024. I am happy to update, the clothing arr... Ver más
La empresa ha respondido
This company is absolutely shocking. I ordered a necklace for my wife’s Christmas and I received a torn box with some tiny little Pom poms. No gift box and no necklace. There is a note in a plastic ba... Ver más
Información sobre la empresa
Escrito por la empresa
At Aorolle, jewelry and adornments are our fervor. We scour the globe for the rarest gemstones and materials, handpicking each treasure to ensure both quality and beauty. Our team comprises passionate and experienced jewelry designers and experts, continuously innovating to craft distinctive pieces.
Información de contacto
Estados Unidos
- support@aorolle.com
- aorolle.com
2,2
Malo
21 opiniones
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wrong size crap shirt
wrong size crap shirt. I ordered a 2XL and got a kid's shirt. I will never order from them again.
10 de julio de 2026
Opinión espontánea
Cheating Chinese
This company masquerades as an American business, however they are a bunch of Chinese cheats. They have no idea about what they are seller supplying, and when it goes wrong they put up so many chicanes to try and avoid giving a refund! Either don't buy from them, or use PayPal so that you can get a refund when it goes south!!!
5 de junio de 2026
Opinión espontánea
“Classically Trained” t-shirt
The product, a t-shirt, is of poor quality and fit. I followed up with a complaint to “customer support.” They only made excuses and took no responsibility. They’re basically selling junk. Don’t be fooled!
10 de junio de 2026
Opinión espontánea
This company is absolutely shocking
This company is absolutely shocking. I ordered a necklace for my wife’s Christmas and I received a torn box with some tiny little Pom poms. No gift box and no necklace. There is a note in a plastic bag apologising for the condition of the item. This cost nearly £40 and I am extremely angry and disappointed that this company can pass this off as acceptable. I have asked for a complete refund but not heard anything yet. Do not order from this company.
20 de diciembre de 2025
Opinión espontánea
Absolutely shocking service and company…
Absolutely shocking service and company to deal with ordered and item from them 14 days ago still not arrived, keep chasing them and all I get from them is a tracking number,they are completely shocking and maybe scammers, tracking system hasn't changed for days, there customers relationships skills and service is 0,all you get is thank you for your patience,here is your tracking number
I would recommend anyone thinking of using them to think twice , I I believe you will never get your goods as I haven't as of yet , and I'm not holding my breath that they will arrive
7 de diciembre de 2025
Opinión espontánea
Do not buy from this company
Brought s xmas present for wife. Never arrived. Found out since the item was delivered to a wrong address. Have emailed them numerous times with proof of non delivery. Even a lost item reference number from the post office. They ignored all emails and as yet 5 months on have not had any communication or refund.
3 de enero de 2025
Opinión espontánea
My mistake ordering from these
My mistake ordering from these. The just breathe ring. Decided not suitable impossible to return. They wanted shipping fees. Replenish fees! Got refund eventually of 7.00 paid 20 odd for it. Ring 7.00 on eBay. Do not buy from these EVER. Tried to adjust it its in the bin now
26 de febrero de 2025
Opinión espontánea
If I could give it ZERO stars I would
If I could give it ZERO stars I would. It's been over 3weeks and nothing. XMas came and went. But The wife's birthday is early Jan, so I can give it then. We'll that came and went with nothing. No gifts and no e-mail. I paid extra for expedited shipping. If I knew it was coming from China and not in stocks I would understand. I know why I never shop on line.
5 de diciembre de 2024
Opinión espontánea
Respuesta de Aorolle
Hello there,
We are sorry for package delays due to USPS receiving delays.
Regarding the tracking number, we have sent an email notification to your registered email address when the shipment is ready, please check it. If you want more shipping information, please feel free to contact our friendly customer service staff: support@aorolle.com.
We have contacted to urge the shipping as soon as possible. More details will be sent to you by mail. Please check.
Bad communication and delivery-Update
After about 5 days of no shipping info or any other communication, I reached out for an update. Finally got a shipping update. The item is coming from China. I had over 2 weeks from Christmas. It is now past Christmas and I still don't have it. Not impressed with the lack of updates/communication and very irritated at the length of time to get the product.
Update. I received the order after Christmas. I stand by my review. If you know it's peak season, either hire more staff or make it very clear on your website that there will be a long delay so that the customer is aware.
7 de diciembre de 2024
Opinión espontánea
Respuesta de Aorolle
Hello there,
We deeply regret that you are not completely satisfied with our service.
Due to the peak season, logistics updates may be delayed. We appreciate your patience and understanding. Generally, you will receive a tracking number in your registered email address once the item is shipped.
If you have any question about the shipment, please feel free to contact us at support@aorolle.com.
Could you please contact us with a screenshot of the truspilot, and we will give priority to your order. Please rest assured that we are eager to help you to the end.
Updated review
I ordered a piece of clothing recently and am still waiting for a notice of shipment. i am wondering if it was legitimate or another online scam. 12/12/2024.
I am happy to update,
the clothing arrived and my wife loved it so I am changing my review. I also appreciate their email to me checking on the delivery because of my 1 star review previously.
I would encourage them to change their email notification to be more clear.
11 de diciembre de 2024
Opinión espontánea
Respuesta de Aorolle
Hello there,
According to tracking, your order was delivered on Dec 27th. We apologize for the delay in shipping due to peak season and ask for your understanding. If you have any questions about your order, please feel free to contact us at support@aorolle.com.
Very happy
Very happy! Exactly what I wanted. Quick delivery! Just perfect start to finish!
13 de noviembre de 2024
Opinión espontánea
Respuesta de Aorolle
Hello there,
Thank you very much for your genuine feedback!
Your satisfaction will continue to motivate us to keep working hard.
Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers.
Again, we greatly appreciate your kind words.
Wishing you a happy life!
Happy shopper
Pleased with bracelet lovely, easy ordering, didn't have to wait to long for delivery.thank you.
4 de noviembre de 2024
Respuesta de Aorolle
Hello there,
Thank you for your genuine feedback!
Your satisfaction will continue to motivate us to keep working hard.
Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers.
Again, we greatly appreciate your kind words.
Wishing you a happy life!
It was easy to order
It was easy to order. The bracelet is beautiful. My daughter will love it. The prefect gift for any young woman.
28 de octubre de 2024
Opinión espontánea
Respuesta de Aorolle
Hello there,
Thank you for your genuine feedback!
Your satisfaction will continue to motivate us to keep working hard.
Please believe that we will strive to bring a satisfactory shopping experience to more customers.
Again, we appreciate your kind words.
Wishing you a happy life!
They are what they advertised
They are what they advertised. Quick and affordable.
24 de octubre de 2024
Respuesta de Aorolle
Hello there,
Thank you for your genuine feedback!
Your satisfaction will continue to motivate us to keep working hard.
Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers.
Again, we appreciate your kind words.
Wish you a happy life!
Everything worked well
24 de octubre de 2024
Respuesta de Aorolle
Hello there,
Thank you for your genuine feedback!
Your satisfaction will continue to motivate us to keep working hard.
Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers.
Again, we appreciate your kind words.
Wishing you a happy life!
So happy with my order it’s a birthday…
So happy with my order it’s a birthday present for my beautiful granddaughter which isn’t till October and I can’t wait to give it to her
I was very impressed with the presentation and I was also very impressed with the speed of delivery
9 de septiembre de 2024
Opinión espontánea
Respuesta de Aorolle
Hello there,
Thank you for your genuine feedback!
Your satisfaction will continue to motivate us to keep working hard.
Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers.
Again, we appreciate your kind words.
wish you a happy life!
Respuesta de Aorolle
Hello there,
Thank you for your genuine feedback!
Your satisfaction will continue to motivate us to keep working hard.
Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers.
Again, we appreciate your kind words.
wish you a happy life!
The bracelets were not as pictured and…
The bracelets were not as pictured and I requested a refund. The company would not allow me to return them for a refund. They did offer me $5 back. I won't ever do business with them again, and I recommend you really research anything you are looking at with them. And find their refund policy!
5 de septiembre de 2024
Opinión espontánea
Respuesta de Aorolle
Dear Customer,
We are very sorry that the product did not satisfy you. Please know that we will never deny returns or refunds. If you insist on returning the product, our customer service staff will send you return instructions.
We still very much hope to retain you as our valued customer. Please believe that your satisfaction is our team's greatest pursuit.
If you have any questions, please email us: support@aorolle.com.
I Far to small suitable for child or…
I Far to small suitable for child or very skinny adult brought this for my friend no way will the bracelet fit had to go and find something else. Very disappointed
29 de agosto de 2024
Respuesta de Aorolle
Hello there,
We are sorry to hear that you feel the bracelet is too small to fit. The bracelet you purchased comes with an extension chain, which can be adjusted to fit different wrists within a certain range.
We kindly suggest that you try to buckle the lobster clasp of the extension chain to the widest size. If it is still too small, please contact us and we will come up with a suitable solution.
We hope to provide you with satisfactory products and services. If you have any questions or need help, feel free to contact us: support@aorolle.com
Came on time was what was expected
22 de agosto de 2024
Respuesta de Aorolle
Hello there,
Thank you for your genuine feedback!
Your satisfaction will continue to motivate us to keep working hard.
Please believe that we will continue to optimize our products and services and strive to bring a satisfactory shopping experience to more customers.
Again, we appreciate your kind words.
wish you a happy life!
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