Aovo UK Opiniones 

Well i ordered a back mudguard/tail light on 15th april it was meant to be delivered by the 23rd april and its never been delivered they were happy to take my money and i dont think they exist in the uk i have an open case with paypal still havent heard anything PLEASE DO NOT ORDER FROM AOVOPRO.UK THEY ARE NOT TRUSTED! Thank god i ordered my scooter from else where works a dream had it for over 5 months. Was sold by a man called Kagan and they also never reply either at all no shipping info. and never received!!

This scooter delivered 2nd April - couldn't assemble properly as steering post won't lock together - the catch is completely misaligned with the hole it needs to go into so scooter is unusable. Have been trying to contact customer services but emails have gone cold. They first said I needed to send a video of the problem before they could process a return which I did. Since then I've heard nothing. Have contacted citizens advice who have advised first step to send registered letter but the website lists no address. Companies House has a company number and address but it doesn't correspond to the company number on the website. I'm losing hope! My son saved his Christmas and birthday money to buy - it's a lesson for him.... DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY!!!! PS. Have also contacted 'You and Yours' BBC RADIO 4 - please do same if you've had same experience!
An up-date: Since posting this review I have received an email offering a spare part which I have declined. I am within 30 days of buying the scooter and therefore have a right to return it if I'm not satisfied. I have asked that within my consumer rights they begin to process a return today. I will up-date - hopefully with something positive if I hear back from them accordingly

Ordered a scooter before Xmas and it arrived on time, ish. Unfortunately it was faulty and I contacted them to explain. They sent an additional part after about 3 weeks. There was an issue with the thread on the screws so we couldn’t get the handle bar off, they suggested we a send it to any repair shop, but couldn’t as we were in lockdown. Have managed to replace the handle bar after finding a bike shop, but item is still faulty! We’ve not managed to use it once! They replied telling me I’m not eligible for a refund as 30 days has passed. I’ve contacted them many times as initial email explaining fault was within 30 days. They have now stopped

At first I did leave a bad review as was sent fake tracking information. However have recieved my scooter today in PERFECT condition a day later. Fast delivery and amazing customer service. Would definitely recommend this company!

So I kind of feel a bit silly putting this on but humble pie doesn’t exactly taste sweet. I had previously put a review stating that I was disappointed with Aovopro uk. And now I’m retracting that statement. Yes I ordered my scooter on the 14th January and yes it’s only just arrived. However every time I had messaged Kagan he did his best to reassure me that the item would arrive. Me being very impatient and a bit stressed out started panicking and wrote a bad review. Which some people might use and think that the company is fake or not very good. When in truth the delays were out of their hands. So I’d like to take the opportunity to thank Kagan and Aovopro uk for my scooter. And I definitely would recommend people bought from them. The only reason I’ve given 4 stars and not 5 is because it took a while to arrive(again not their fault) just a little add on to my previous review I’ve now managed to get out on my scooter and I can safely say that it’s one of the best buys ive ever made. I love it

really bad customer service all round, i brought one of these with the expected delivery to be 24 hours, this as is says on there website is a complete lie, just a quick selling technique to get your money, upon speaking to them, very rude and blunt messages pretty much to sum up saying take it or leave it, as over reviews, only order if your 100% sure your dealing with the right company as these guys have nothing todo with aovo.com the official site.

So where do I start with this company, really wanted one of these scooters so I ordered one, make it sure it wasn’t a fake I brought it direct from AovoPro uk, the website said that it would be dispatched the next day and I’ll receive in 3-5 days,
After waiting 3 days, we messaged AovoPro to see what was going on and why it hasn’t been sent yet, the team told us it had been sent and we should get tracking over the weekend, bearing in mind, we ordered this Tuesday and now it’s the weekend, we got the tracking Sunday at 4pm for it to say the item hasn’t been picked up from the seller yet, it will do tomorrow morning (Monday) and deliver for Tuesday, well we asked them why there website said all these lies and well in the end, they decided to cancel my order without my permission because I was pointing out the obvious, you AovoPro SHOULD NOT BE MISS-SELLING PRODUCTS !!! lack of information and really spiteful on the messages, stay away from them as it will be weeks before you get your scooter that says it will be shipped ASAP, all lies to take your money