Parts availability and speed of service were excellent. Needed a new "spring" for the 3 buttons on front of a UBOVF60. Ordered 3 as they seem to be easily damaged and because postage was circa £16.... Ver más
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Consulta las opiniones de los clientes
I ordered a replacement metal cooker hood filter. Unfortunately it arrived somewhat banana shaped - the fault of DPD. I contacted customer services and a replacement was sent and received within a co... Ver más
Purchased some items from the website to repair my oven. No receipt received. Waited several weeks with no delivery or even any confirmation. Left several emails on the website but no response. Can... Ver más
I just wanted to say thank you for resolving my issue so promptly. Honestly, it's like a new mower—it's never started so easily before! Excellent customer service and a quick fix; from arranging the p... Ver más
Información sobre la empresa
- Servicio de reparación de electrodomésticos
- Mayorista de electrodomésticos
- Proveedor de repuestos de electrodomésticos
Sobre Apelson Appliances UK Ltd
Escrito por la empresa
Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.
- Trained engineers with hands-on experience
- Repairs carried out using original manufacturer parts
- Easy booking and helpful guidance
- Solutions tailored to your needs
Our team is always ready to bring peace of mind back to your home.
Información de contacto
Reino Unido
- apelson.co.uk
4,2
Muy bueno
354 opiniones
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Excellent service in every respect
Excellent service. An initial telephone call procured a product diagram sent to my email. This helped to identify the part required to fix my cooker hood. The item required was in stock, it was not expensive, it arrived quickly via DPD and it fixed the fault. A well deserved five stars.
28 de octubre de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad we could help in getting the items you needed and you were happy with the service provided!
Incorrect item arrived messaged and no…
Incorrect item arrived messaged and no response absolutely poor customer service now stuck with a part thats incorrect totally disappointed I ordered from parts diagram and got something totally different
31 de octubre de 2025
Respuesta de Apelson Appliances UK Ltd
I am sorry to hear you received the incorrect item, if you wish to email service2@apelson.co.uk with your order details i can get this looked into for you!
Fast delivery and the correct part
Fast delivery and the correct part - website could do with some work though!
30 de octubre de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad to hear you were happy with the service. We will pass on your comments to our web design team regarding the website!
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad to hear you were happy with the service!
Excellent fast service
Excellent fast service . The only place stocking the part I was looking for .
24 de octubre de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy to hear we could help!
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, we are glad to hear you were happy with the service!
Easy to use website
Easy to use website. Clear and precise indication of costs and delivery.
18 de septiembre de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy you found all you needed!
cookerhood
most helpful staff that I have had buiseness with recently, parts arriving promptly & refunds within a matter of days.
will be ordering a PCB today.
thanks SG
16 de septiembre de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy to hear you were pleased with the service!
Respuesta de Apelson Appliances UK Ltd
We are glad to hear you found the website useful and the part fit!
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback and that you were happy with the price and service provided!
You have a reliable product (induction…
You have a reliable product (induction Hob). Ordering and delivering products is efficient and super reliable.
2 de julio de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, we are happy to hear your are pleased with your product!
Superb support from the customer…
Superb support from the customer service team, particularly Susan Starbuck a great asset to the company, thank you all for your help
30 de septiembre de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback! We will be sure to pass on your comments to Susan, glad to hear we could help!
Respuesta de Apelson Appliances UK Ltd
Hello! The order reference relates to an order placed in December 2024 for an oven wire shelf, if you have any queries please call 0344 800 1128 or email service2@apelson.co.uk. Thankyou!
A good product and prompt delivery.
6 de agosto de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback! Pleased to hear you were happy with the service!
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, glad you were happy with your order!
Great service
The site was easy to use. Found the product we wanted easily. It fitted perfectly
24 de septiembre de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback! Happy to hear you were pleased with the service and your order!
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback! Glad to hear you were happy with the service!
Process of ordering replacement cooker…
Process of ordering replacement cooker hood filters was relatively straightforward although due to a slight complication towards the e d of the order I received two items in the end
2 de julio de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, if you have any issues with your order please email service2@apelson.co.uk and we will be happy to assist!
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, happy to hear you were satisfied with your order!
The parts ordered were the wrong type …
The parts ordered were the wrong type due to the supplier giving the wrong model number.
Apelson we're extremely helpful in sorting the problem.
First class service.
30 de septiembre de 2025
Respuesta de Apelson Appliances UK Ltd
Thankyou for your feedback, happy we could help in getting this resolved for you!
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