APEMAN Official Opiniones 

The video on the replacement camera isn't as sharp as the first camera I bought. Had I bought it from Amazon I would have a new one.

Hi
I ordered camera (order number UKAP9432) but Royal Mail delivered to the wrong address. (This is confirmed by the photograph that Royal mail added to the tracking). Royal Mail have directed me back to contact Apeman.

I have just emailed apeman with the following message below

Hi
I have photographic evidence that my order UKAP9432 has been left at the wrong address and I have not been able to retrieve it.

Royal mail have advised me that I need to contact you as they can not help!

Please advise. I need the camera ASAP>

Peter M

I am hopeful that Apeman will respond to my email and contact me promptly to resolve this so that I can give a 5 star review. They are not at fault for the incorrect delivery, it is the carrier, Royal Mail.

I will give an update in a few days time

Peter M

Schade! Da wird versprochen: wir helfen sofort, kostenlos Teile usw..... Anfrage geht aber ins Leere.... Nicht schön!

Keine Antwort vom "Support" auf die bitte einer aktuellen Firmware. Runterladen lässt sie sich nicht, die verlinkte Support Seite gibt einen 404er.
Unterirdisch....

Ordered a camera, which arrived. There was a fault with the item. Emailed the company at numerous address found on their website....no response from anyone. Have already requested Paypal to resolve the issue

I ordered a dashcam. When I checked the tracking, I found that it had been returned to the sender (presumably miss-addressed). I sent an email to the company but heard nothing. Then I tried their FB page, but also received no response. I have to assume that if I had a problem with their product, I would get no help either. This is a disgusting way to do business. Will avoid this company in future.

Jiabing WU is running a negligent company.

I purchased a projector from Apeman 3 weeks ago. When turning the machine on, the on button lights up, but the projector has only a 1 in 10 chance of lighting up – the screen usually remains blank. Additionally, when the screen does eventually light up, a black circle appears in the centre of the screen and grows until the whole screen is black.

Most disappointingly, Apeman has provided no remedy. My initial emails were ignored. I have now been contacted by what appears to be an automated bot, but they have not replied to any of my emails requesting a refund. This company is run by Jiabing WU and is a scam.

EDIT 10/04: I have now received a refund - I hope others are able to too. If you email enough times and mention the owner's name, this should eventually work.

no customer service or support on their products DO NOT PURCHASE UNLESS YOU WANT ZERO SUPPORT EVEN WHEN YOU PRODUCT IS FAULTY

I bought 4 Apeman cameras.
I have problems with 2 of them, impossible to read and play the videos anymore, after 1 month only.
I have contacted them on the website for help (thinking I was not doing something correctly)
I have never received any answer from them.
I deeply regret this purchase with this compagny.

Customer service to deal with an incorrect product sent was non existent.

Acheté une caméra de chasse H60 qui ne fonctionne pas au bout de 3 jours. Nombreux mails envoyés à l'adresse donnée sur le site et pas de réponse. Très déçu!!!!!

I bought the C860 camera two months ago. The camera will shut down randomly. I have tried to contact customer support three different ways.
1. kt.support@apemans
2. official@apemans
3. apemans.com - customer service contact form

It's been two weeks and no one has responded.

Don't waste your money...just get a camera from a company with a good reputation.

Made a purchase of a a dashcam and wiring (C770 Dashcam), it was faulty unfortunately. However, I wanted to return and replace or return and refund. In regards to a replacement, they asked me to send my address (After several e-mails going back and forth which caused no issues), when I sent them my address, they claimed they did not receive the address so considered the case closed. I even wrote to them several times to ask if they had received the address and they ignored all of those and pretended like they had not. After that, I went to PayPal to get my money back and they said that in order to get my money back I would have to close my PayPal case, I did not do that as PayPal was my last line of protection. However, even PayPal have failed to protect me, which I am really surprised by. I wish I had seen the reviews on here before ever purchasing from Apeman. They are awful and despite what seemed like good communication, know all of the tricks in the book to avoid issuing a refund.

Ich möchte die Kamera zurücksenden und erhalte aber keine Rückmeldung. Habe apeman inzwischen zweimal angeschrieben und um eine Rücknahmebestätigung und Rücksendeanschrift gebeten.

Der Saugnapf hält nicht gut an der Autoscheibe und
ich will keine Klebestreifen verwenden, da sich diese wahrscheinlich im Sommer bei hohen Temperaturen
ebenfalls lösen und man dann zusätzlich noch überall Klebereste im Kamerabereich finden würde.
Die Bilder auf der kleinen Kamera an sich sind gut, aber am Computer nicht 100%tig scharf, aber man kann wichtige Geschehnisse erkennen.

Ho acquistato due Apeman A87 per usarle durante i miei frequenti viaggi turistici e ambedue, dopo alcuni giorni di riprese (che sarebbero anche buone) improvvisamente non hanno più funzionato senza alcun motivo. La prima volta in Islanda (agosto 2022)! Dove potevo trovare in quelle lande desolate un rimpiazzo? Impossibile. La seconda volta nelle Highlands Scozzesi (agosto 2023): stessa situazione. Ho fatto presente il tutto. La prima volta me l'hanno cambiata gratuitamente (ma ormai il viaggio era finito) mentre la seconda volta non si sono neanche interessati di rispondermi qualcosa nonostante mie continue richieste per tutto il 2023. Assolutamente inaffidabili come prodotto, assolutamente inesistenti come customer care. Alla lontana.

Assistenza assente, state lontani da questi cinesi truffatori

This company is an absolute shameless scam. I receive an incomplete order (missing remote control) send the product back upon instructions and paid for the return. Apeman would send a new good and complete Beamer and would repay the return cost. I have heard nothing anything. They robbed me for over euro 100

Have an Apeman dash cam. On cold nights the settings totally clear and every morning I have to reenter the date and time. I tried contacting support twice and never heard back. There is a reason that the reviews of this company are so bad. Do yourself a favor and stay away from this brand.

My Apeman dashcam died after 6 years so, having been very pleased with it, I decided to buy the latest version from Apeman. I bought the new camera on-line and it was delivered promptly and seems to work pretty much the same as the old one.

I then decided to buy the hardware kit, which I should have done in the first place, which would have saved me postage. However, I purchased a kit and almost immediately realised that I had ordered the wrong type. So I sent an email to Apeman asking them to amend the order, using the link on the order confirmation I received. This email was sent within 30 minutes of my order. However, there was no communication from them and I received the "wrong" kit a few days later. To date I have sent four seperate emails asking if I could have the kit exchanged or if they could supply some sort of adaptor to allow me to use the kit on my new camera but so far I have not had any response from Apeman.

This situation prompted me to check their reviews on Trustpilot and it seems others have had similar experiences with their customer service, or lack of it. Very disappointing.

le 6 septembre 2023 j'ai commandé sur le site officiel d'APEMAN une camera de chasse H80, j'ai bien été débité le lendemain et je n'ai jamais reçu le colis. j'ai la preuve du suivi que celui ci est retourné en Allemagne pour le motif que je ne sais pas. Le problème se situe sur leur site, car il ne réponde jamais à mes relances.
que puis je faire. ? avez vous une solution. merci